Enterprise B2B Communications Manager

Quick Facts

• Role: Enterprise B2B Communications Manager
• Reports to: Director of Corporate Communication

Description

Own and execute an enterprise B2B communications strategy that translates company priorities into audience-focused narratives for global customers and partners. Lead campaigns across earned and owned channels, build a library of customer/partner/testimonial stories showing business value, and shape messaging for business audiences. Partner with GTM, marketing, product, legal, government affairs, and sales to coordinate launches, executive moments, and tentpole events.

Responsibilities

• Translate company-wide priorities into a communications program with defined audiences, narratives, and outcomes
• Establish relationships with communications teams at partner and customer companies
• Lead earned/owned campaigns to deepen understanding of the technology and build trust
• Create a robust library of customer, partner, and ecosystem stories and testimonials
• Convert complex technology and product developments into clear, compelling business narratives
• Lead communications for launches, executive moments, and tentpole events with strong cross-team coordination
• Cultivate trusted relationships across business, technology, trade, and new media
• Advise and prepare senior spokespeople with briefing materials and talking points
• Coordinate ways of working across regional and global teams so local perspectives shape strategy
• Identify emerging opportunities and reputational risks early and advise on rapid response
• Manage agency partners with high expectations for strategy, creativity, and execution

Requirements

• 8+ years of experience in communications, ideally in AI, enterprise software, or developer-focused environments
• Experience collaborating with external customers, strategic partners, and senior executives
• Track record of securing impactful coverage across business, technology, trade, and industry media
• Highly organized and detail-oriented with strong project management skills and a bias for action
• Comfortable navigating ambiguity in fast-moving, high-growth environments
• Proven ability to build cross-functional relationships to drive clarity, consistency, and alignment

Benefits

• Weekly lunch stipend
• Full health and dental benefits, including a mental health budget
• RRSP matching, 401K, and Pension Scheme
• 100% parental leave top-up for up to 6 months
• Annual enrichment benefits (arts & culture, fitness/wellness, quality time, workspace credit)
• Education and learning stipend (conferences, courses, coaching)
• 6 weeks of paid vacation (30 working days)
• Budget for travel to other offices if remote, plus an annual company offsite
• $500 home office stipend