Manager, Communications (Integration & Operations)

Quick Facts

• Role: Manager, Communications (Integration & Operations)
• Focus: Communications planning and execution for mergers, acquisitions, strategic partnerships, and major organizational transitions
• Direct report: 1 Program Manager, Enterprise Communications

Description

Lead day-to-day communications for periods of significant organizational change, helping bring organizations together with clear, coordinated messaging and repeatable integration playbooks. Develop integrated communications strategies, craft leader and employee content, and align communications with mission, vision, values, and strategy. Operate comfortably with ambiguity, incomplete information, shifting priorities, and tight timelines—often before changes are announced publicly.

Responsibilities

• Develop and execute communications strategies for mergers, acquisitions, strategic partnerships, and major transitions
• Create repeatable communications frameworks and integration playbooks from initial transition through longer-term cultural integration
• Build integrated communications plans defining audiences, key messages, channels, timing, responsibilities, and success measures
• Design and evolve the communications operating model (intake/prioritization, editorial planning, review/approval paths, and status reporting)
• Champion playbooks, tools, templates, and onboarding resources for consistency at scale
• Manage leadership visibility into priorities, workload, capacity, and resourcing decisions
• Identify opportunities for AI and automation to improve throughput while upholding voice, accuracy, confidentiality, and enterprise standards
• Use data and feedback to measure impact, track adoption and efficiency gains, and refine the approach
• Weave organizational vision, mission, values, and strategy into a consistent narrative across audiences and channels
• Write and edit content such as leader messages, talking points, FAQs, employee updates, and recognition moments
• Advise and equip senior leaders with briefings and messaging guidance
• Partner with Internal Communications, External Communications, and Human Resources to align messaging, timing, and responsibilities
• Manage agencies, consultants, and contributors to ensure quality, timelines, budgets, and deliverables
• Directly manage and develop the Program Manager, Enterprise Communications, providing feedback and coaching

Requirements

• Bachelor’s degree in Communications, English, Journalism, Public Relations, or a related field (equivalent experience accepted)
• Comprehensive knowledge of strategic communications planning, public relations, and internal/external communications channels
• Thorough understanding of editorial planning and cross-functional communications workflows
• Operational strategy and process design skills to create scalable workflows, roles, and standards
• Exceptional writing, editing, and storytelling skills for multiple audiences
• Strong judgment and discretion with sensitive and confidential information
• Ability to manage and prioritize multiple projects with rapidly changing priorities while delivering on time and within budget
• Demonstrated understanding of regional, state, and national healthcare issues and trends

Benefits

Yes — comprehensive benefits package.