Style Advisor

Quick Facts

• Role: Style Advisor (retail customer experience)
• Schedule: Varied schedule based on business needs
• Pay: $17.25 per hour + potential incentives

Description

Provide an energetic, creative, and enthusiastic customer experience for all visitors and Shop customers. Take direction from the Shop MOD to drive sales goals, execute operational tasks accurately and on time, and ensure compliance with company policies. Help maintain brand standards through merchandising and uphold shop presentation and dress code.

Responsibilities

• Sales & Service: Meet assigned monthly sales goals; deliver an unparalleled customer experience; maintain knowledge of club/Shop services, programs, and products.
• Operational Excellence: Uphold loss prevention and inventory management policies; understand communications and training materials; assist the Shop MOD with operational task completion.
• Product & Presentation: Support execution of merchandising and marketing direction; ensure the Shop reflects brand standards; maintain housekeeping and organization on sales floors, cash wraps, and stockrooms.
• Professional Dimension: Build relationships with colleagues and clients; stay informed about broader department standards to foster camaraderie; comply with and enforce policies; communicate clearly with tact and diplomacy.

Requirements

• Ability to take direction
• Customer service experience (preferably retail)
• Hardworking, diligent, honest, and committed to personal integrity
• Excellent time management, organizational, problem-solving, and communication skills
• Ability to utilize new techniques and ideas
• Availability for a varied retail schedule
• Legal right to work in the United States

Benefits

• Competitive salary, benefits, and industry-leading commission opportunities for club employees
• Complimentary club membership
• Perks and incentives with products and services (Personal Training, Pilates, Spa, and Shop)