Senior Solution Sales Executive (CRM & CPQ)

Quick Facts

• Travel: 30–50%
• Base pay (guideline): $125,450–$207,000 plus equity (when applicable), variable/incentive compensation, and benefits

Description

Support the strategy and solution win for ServiceNow’s CRM and industry specialty solution areas, depending on the engagement model. Help shape territory strategy and account planning, align recommendations with Now Value principles, and partner with account teams, customers, and partners to articulate digital transformation value.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting, and execution
• Provide input to AEs during the account planning process based on territory strategy
• Ensure recommendations are aligned with Now Value principles
• Partner with the account team, customers, and partners to help customers envision the value of digital transformation
• Coordinate with SC and Specialist SC on capability roadmap feedback and agreement
• Coach AEs, ADRs, and ACEs on foundational specialty solution area knowledge to identify opportunities and manage the sales cycle
• Customize time allocation based on territory and account team needs; celebrate successes

Requirements

• Experience integrating AI into work processes, decision-making, or problem-solving (e.g., AI-powered tools, workflow automation, analyzing AI-driven insights)
• 5+ years knowledge of return on investment for the specialty solutions area to lead solution win
• Experience as an AE, or in an alternative sales or customer service role
• Understanding of business sales processes
• Travel required: 30–50%

Benefits

• Competitive On Target Earnings (OTE) incentive structure
• Health plans including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs
• Compensation based on geographic location and subject to change