Sales CRM Account Executive

ServiceNow

New York, NY • 6h ago • Remote

Senior

Remote

126,350 - 208,500 USD/yr

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Quick Facts

  • Role: Sales CRM Account Executive
  • Focus: Market success for specialty CRM and CPQ solutions, including solution-win support and digital transformation strategy alignment
  • Travel: 30–50%

Description

The Sales CRM Account Executive oversees market success for CRM and CPQ specialty solutions, supporting solution wins and digital transformation strategy execution in assigned territories. You support territory and account planning, align recommendations with value principles, and help customers envision the value of digital transformation. The role also involves coaching sales teams and collaborating with specialists on capability roadmaps.

Responsibilities

  • Support territory strategy and planning to improve vertical understanding, account use case targeting, and execution
  • Provide input to AEs during account planning based on territory strategy and recommendations
  • Ensure territory and account planning recommendations align with Now Value principles
  • Partner with the account team, customer, and partners to develop customer digital transformation strategy
  • Interlock with SC and Specialist SC on the Capability Roadmap for feedback and agreement
  • Coach AEs, ADRs, and ACEs on foundational specialty solution knowledge to identify specialty solution opportunities and help manage the sales cycle
  • Customize time allocation based on territory and account team needs and celebrate successes

Requirements

  • 5+ years of experience demonstrating return on investment for specialty solution areas to lead a solution win
  • Experience as an AE or in an alternative sales or customer service role
  • Understanding of business sales processes
  • Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
  • Travel required: 30–50%

Benefits

  • Base pay guideline: $126,350–$208,500, plus equity (when applicable), variable/incentive compensation, and benefits
  • Sales roles typically include a competitive On Target Earnings (OTE) incentive compensation structure
  • Health plans, including flexible spending accounts
  • 401(k) plan with company match, ESPP, matching donations
  • Flexible time away plan and family leave programs
  • Compensation varies by geographic location and candidate qualifications/skills and may change based on work location

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