Sales CRM Account Executive

ServiceNow

Santa Clara, CA • 6h ago • Remote

Senior

Remote

126,350 - 208,500 USD/yr

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Quick Facts

  • Role: Sales CRM Account Executive
  • Focus: Drive market success for CPQ and CRM solutions
  • Travel: 30–50%

Description

The Sales CRM Account Executive oversees territory and account planning to support solution wins for specialty solution areas. The role helps customers envision the value of digital transformation and partners with the account team and partners to develop winning strategies. Responsibilities may vary by specialty solution area and engagement model.

Responsibilities

  • Support territory strategy and planning to improve vertical understanding, target account use cases, and execute
  • Provide input to AEs during account planning based on territory strategy recommendations
  • Ensure recommendations align with Now Value principles
  • Partner with the account team, customers, and partners to develop customer strategy for digital transformation
  • Interlock with SC and Specialist SC on capability roadmap for feedback and agreement
  • Coach AEs, ADRs, and ACE on foundational specialty solution area knowledge to identify opportunities and manage the sales cycle
  • Tailor time allocation to the needs of the territory and celebrate successes

Requirements

  • Experience integrating AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, and AI insights)
  • 5+ years of knowledge on ROI for specialty solution areas to lead solution wins
  • Experience as an AE or in an alternative sales/customer service role
  • Understanding of business sales processes
  • Travel required: 30–50%

Benefits

  • Base pay: $126,350–$208,500 plus equity (when applicable), variable/incentive compensation, and benefits
  • Health plans, including flexible spending accounts
  • 401(k) with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs
  • On Target Earnings (OTE) incentive compensation structure for sales roles

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