Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager for Data Practice / Data & AI Delivery

• Focus: End-to-end program governance and delivery acceleration across EU data and AI engagements

Description

You will lead end-to-end program management for multiple concurrent data and AI engagements across the EU region. The role centers on establishing program governance (status reporting, risk management, escalation paths, and delivery cadences), driving delivery quality and cross-team alignment, and accelerating adoption of an AI Delivery Model and AI-augmented SDLC processes. You will also support pre-sales scoping and estimation while mentoring delivery managers and contributing to practice-wide KPIs and capability building.

Responsibilities

• Own end-to-end program management across multiple concurrent data and AI engagements

• Establish and maintain program governance structures (status reporting, risk management, escalation paths, delivery cadences)

• Drive delivery quality by aligning teams to best practices, milestones, and client expectations

• Manage program-level dependencies, resource constraints, and cross-team coordination

• Champion adoption of the AI Delivery Model framework across client engagements

• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes

• Identify opportunities to embed AI tooling into delivery workflows

• Build trusted relationships with business unit leads, GDO partners, and key client stakeholders

• Serve as a primary escalation point for program-level issues

• Support pre-sales activities including scoping, estimation, and solution design for data and AI programs

• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders

• Mentor Delivery Managers and project leads; support onboarding and buddy allocation

• Contribute to practice-wide initiatives (KPI design, capability building, process improvement)

• Participate in community-building activities (practice events, knowledge sharing, cross-practice collaboration)

Requirements

• 10+ years of program or project management experience in technology services or consulting

• Proven track record delivering complex data, analytics, or AI programs at scale

• Hands-on experience with AI/ML delivery, including solid understanding of MLOps, data pipelines, and AI SDLC frameworks

• Strong stakeholder management skills (comfortable engaging C-level clients and engineering teams)

• Experience working in a matrixed, multi-geography organization with distributed delivery teams

• Excellent command of program governance practices (risk, RAID, reporting, change management)

• Proficiency in English (written and spoken)

• Ability to efficiently acquire new knowledge

Benefits

• Hybrid-by-design model with opportunity to work remotely within Poland

• Chance to work abroad up to 60 days annually and business-driven relocation opportunities

• Career development programs, thought leadership, mentoring, soft skills and well-being programs

• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes

• Stable pay, Employee Stock Purchase Plan with 15% discount

• Benefits package (health insurance, multisport, shopping vouchers)

• Referral bonuses up to $2,000

• Office amenities and social/well-being events

• Benefits apply to employees; contractors may be considered under individually agreed B2B terms