Senior Program Manager, Data & AI Delivery

Quick Facts

Senior Program Manager role focused on data and AI delivery programs across the EU region.

Description

Own end-to-end program management across multiple concurrent data and AI engagements, driving program governance, cross-functional alignment, and delivery quality. Lead adoption of an AI Delivery Model framework and AI-augmented SDLC processes, and help embed AI tooling into delivery workflows. Support pre-sales with scoping, estimation, and solution design, translating business goals into actionable delivery plans.

Responsibilities

• Manage end-to-end program delivery for multiple concurrent data and AI engagements across the EU region
• Establish program governance structures (status reporting, risk management, escalation paths, delivery cadences)
• Drive delivery quality through best practices, milestones, and client expectations
• Manage program dependencies, resource constraints, and cross-team coordination
• Champion adoption of an AI Delivery Model framework
• Collaborate with AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows
• Build relationships with business unit leads, GDO partners, and key client stakeholders
• Act as primary escalation point for program-level issues and ensure timely resolution
• Support pre-sales activities: scoping, estimation, solution design
• Convert business goals into delivery plans and report progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation
• Contribute to practice-wide initiatives such as KPI design and process improvement
• Participate in knowledge sharing and cross-practice community activities

Requirements

• 10+ years of program or project management experience in technology services or consulting
• Demonstrated experience delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery including MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management, comfortable with both C-level clients and engineering teams
• Experience in matrixed, multi-geography organizations with distributed teams
• Strong program governance practices (risk, RAID, reporting, change management)
• English proficiency (written and spoken)
• Ability to efficiently acquire new knowledge

Benefits

• Hybrid work model with opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually and business-driven relocation opportunities
• Career development programs, mentoring, soft skills, and well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes
• Stable pay
• Employee Stock Purchase Plan with a 15% discount
• Health insurance, multisport, shopping vouchers; corporate, social, and well-being events
• Referral bonuses up to $2,000
• Office perks (entertainment and relaxation zones, table tennis and football, free snacks and coffee)
• Contractors possible under individually agreed B2B terms; benefits apply to employees only