Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager (Data & AI Delivery)

• Focus: Program governance and delivery of data/AI solutions across EU engagements

Description

Own end-to-end program management across multiple concurrent data and AI engagements within the EU region. Establish program governance (status reporting, risk management, escalation paths, delivery cadences), drive delivery quality, manage dependencies and resources, and accelerate adoption of the AI Delivery Model framework. Support AI-augmented SDLC pilots with the AI CoE and Delivery Managers while embedding AI tooling into delivery workflows and reporting progress to executive stakeholders.

Responsibilities

• Lead end-to-end program management for data and AI engagements

• Build and maintain governance: reporting, risk/RAID, escalation, delivery cadences

• Align teams on best practices, milestones, and client expectations

• Manage program-level dependencies, resource constraints, and cross-team coordination

• Champion AI Delivery Model adoption across client engagements

• Pilot, iterate, and scale AI-augmented SDLC processes with AI CoE and Delivery Managers

• Identify opportunities to embed AI tooling into delivery workflows

• Act as primary escalation point for program-level issues

• Support pre-sales: scoping, estimation, and solution design for data and AI programs

• Translate business goals into actionable delivery plans and communicate progress to executives

• Mentor Delivery Managers and project leads; support onboarding and buddy allocation

• Contribute to practice initiatives (KPI design, capability building, process improvement)

• Participate in community-building and knowledge sharing

Requirements

• 10+ years of program or project management experience in technology services or consulting

• Proven track record delivering complex data, analytics, or AI programs at scale

• Hands-on experience with AI/ML delivery: MLOps, data pipelines, AI SDLC frameworks

• Strong stakeholder management for both C-level clients and engineering teams

• Experience with matrixed, multi-geography organizations and distributed delivery teams

• Proficiency in program governance practices (risk, RAID, reporting, change management)

• English proficiency (written and spoken)

Benefits

• Hybrid-by-design mode with opportunity to work remotely within Poland

• Chance to work abroad up to 60 days annually and business-driven relocation opportunities

• Career development programs, mentoring, and soft-skill/well-being programs

• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes

• Stable pay; Employee Stock Purchase Plan with 15% discount

• Health insurance, multisport, shopping vouchers; referral bonuses up to $2,000

• Office amenities and corporate/social/well-being events

• Contractor options available via individually agreed B2B terms; benefits apply to employees only