Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager (Data & AI Delivery)

• Focus: End-to-end program governance, delivery acceleration, and client engagement across EU data/AI engagements

Description

Own end-to-end program management for multiple concurrent data and AI engagements across the EU region. Establish program governance (status reporting, risk management, escalation paths, delivery cadences) and drive delivery quality and cross-team coordination. Lead and scale adoption of an AI-driven delivery framework and AI-augmented SDLC processes, while supporting pre-sales scoping and solution design.

Responsibilities

• Manage multiple concurrent data and AI programs end-to-end

• Set up and maintain program governance: status reporting, risk/RAID, escalations, change management, delivery cadences

• Align teams to best practices, milestones, and client expectations to improve delivery quality

• Coordinate program-level dependencies, resource constraints, and cross-team delivery

• Champion adoption of an AI Delivery Model across client engagements

• Pilot, iterate, and scale AI-augmented SDLC processes with the AI CoE and Delivery Managers

• Identify opportunities to embed AI tooling into delivery workflows

• Serve as primary escalation point for program-level issues

• Support pre-sales: scoping, estimation, and data/AI solution design

• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders

• Mentor Delivery Managers and project leads; support onboarding and buddy allocation

• Contribute to practice initiatives (KPI design, capability building, process improvement)

• Participate in knowledge sharing and cross-practice community events

Requirements

• 10+ years of program or project management experience in technology services or consulting

• Proven track record delivering complex data/analytics/AI programs at scale

• Hands-on experience in AI/ML delivery with solid understanding of MLOps, data pipelines, and AI SDLC frameworks

• Strong stakeholder management with comfort engaging C-level clients and engineering teams

• Experience in matrixed, multi-geography organizations with distributed delivery teams

• Strong program governance practices (risk management, RAID, reporting, change management)

• Proficiency in English (written and spoken)

Benefits

• Hybrid-by-design mode with opportunity to work remotely within Poland

• Chance to work abroad for up to 60 days annually and possible business-driven relocation

• Career development programs and mentoring

• Certification support (Anthropic, Gemini, GCP, Azure, AWS)

• English classes

• Stable pay and Employee Stock Purchase Plan (15% discount)

• Health insurance and multisport, shopping vouchers

• Referral bonuses up to $2,000

• Office amenities (entertainment and relaxation zones, table tennis/football, free snacks/coffee)

• Corporate, social, and well-being events

• Contractor options available under individually agreed B2B terms