Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager for Data & AI Delivery (EU region)

Description

Lead end-to-end program management across multiple concurrent data and AI engagements in the EU region. Own program governance (status reporting, risk management, escalation, and delivery cadences) and drive delivery quality by aligning teams to best practices, milestones, and client expectations. Support pre-sales scoping and estimation, translate business goals into delivery plans, and accelerate adoption of an AI-driven delivery model and AI-augmented SDLC processes.

Responsibilities

• Own end-to-end program management for multiple concurrent data and AI engagements
• Establish and maintain program governance structures (status reporting, risk management, escalation paths, delivery cadences)
• Drive delivery quality via alignment on best practices, milestones, and client expectations
• Manage program-level dependencies, resource constraints, and cross-team coordination
• Champion adoption of the AI Delivery Model framework across client engagements
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows
• Build relationships with business unit leads, GDO partners, and key client stakeholders
• Serve as primary escalation point for program-level issues
• Support pre-sales: scoping, estimation, and solution design for data and AI programs
• Translate business goals into actionable delivery plans and report progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation
• Contribute to practice initiatives: KPI design, capability building, and process improvement
• Participate in community-building: practice events and knowledge sharing

Requirements

• 10+ years of program or project management experience in technology services or consulting
• Track record delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery, including MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management, comfortable with C-level clients and engineering teams
• Experience working in a matrixed, multi-geography organization with distributed teams
• Strong program governance practices (risk/RAID, reporting, escalation, change management)
• Proficiency in English (written and spoken)
• Ability to efficiently acquire new knowledge

Benefits

• Hybrid by design, with opportunity to work remotely within Poland
• Chance to work abroad up to 60 days annually and business-driven relocation opportunities
• Career development programs, mentoring, soft skills and well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes
• Stable pay, Employee Stock Purchase Plan with 15% discount
• Benefits package (health insurance, multisport, shopping vouchers) and referral bonuses up to $2,000
• Corporate, social, and well-being events; office amenities (entertainment and relaxation zones, snacks and coffee)
• Option to work with contractors (B2B terms agreed individually)