Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager (Data & AI Delivery)
• Focus: End-to-end delivery governance and scaling AI-driven delivery frameworks across EU engagements

Description

Own end-to-end program management across multiple concurrent data and AI engagements in the EU region. Establish governance, reporting, risk management, escalation paths, and delivery cadences, and drive delivery quality aligned to best practices and client expectations. Champion adoption of an AI Delivery Model framework and support pre-sales scoping, estimation, and solution design for data and AI programs.

Responsibilities

• Manage program-level dependencies, resource constraints, and cross-team coordination
• Drive adoption of the AI Delivery Model framework across client engagements
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows
• Serve as the primary escalation point for program-level issues
• Translate business goals into actionable delivery plans and report progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation
• Contribute to practice-wide initiatives (KPI design, capability building, process improvement)
• Participate in community-building and knowledge-sharing activities

Requirements

• 10+ years of program or project management experience in technology services or consulting
• Proven track record delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery and understanding of MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management skills with comfort engaging C-level clients and engineering teams
• Experience working in a matrixed, multi-geography organization with distributed delivery teams
• Excellent command of program governance practices (risk, RAID, reporting, change management)
• Proficiency in English (written and spoken)

Benefits

• Hybrid by design; opportunity to work remotely within Poland
• Chance to work abroad up to 60 days annually; business-driven relocation opportunities
• Career development programs and mentoring/soft skills/well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS)
• English classes
• Stable pay; Employee Stock Purchase Plan with a 15% discount
• Health insurance and multisport; shopping vouchers
• Referral bonuses up to $2,000
• Office perks and social/corporate/well-being events