Senior Program Manager, Data & AI Delivery

Quick Facts

• Role: Senior Program Manager for Data & AI Delivery

• Scope: End-to-end program management across multiple concurrent data and AI engagements in the EU region

Description

Own end-to-end program management across multiple concurrent data and AI engagements within the EU region. Establish program governance (status reporting, risk management, escalation paths, and delivery cadences) and drive delivery quality aligned to best practices and client expectations. Champion adoption of an AI Delivery Model framework and collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes.

Responsibilities

• Own program management end-to-end for multiple concurrent data and AI engagements

• Build and maintain governance structures: status reporting, risk management, escalation paths, and delivery cadences

• Drive delivery quality by aligning teams to best practices, milestones, and client expectations

• Manage program-level dependencies, resource constraints, and cross-team coordination

• Lead adoption of the AI Delivery Model framework across client engagements

• Pilot, iterate, and scale AI-augmented SDLC processes with the AI CoE and Delivery Managers

• Identify opportunities to embed AI tooling into delivery workflows

• Maintain trusted relationships with business unit leads, GDO partners, and key client stakeholders

• Serve as primary escalation point for program-level issues and drive timely resolution

• Support pre-sales: scoping, estimation, and solution design for data and AI programs

• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders

• Mentor Delivery Managers and project leads; support onboarding and buddy allocation

• Contribute to practice-wide initiatives (KPI design, capability building, process improvement)

• Participate in community-building and knowledge-sharing activities

Requirements

• 10+ years of program or project management experience in technology services or consulting

• Proven track record delivering complex data, analytics, or AI programs at scale

• Hands-on experience with AI/ML delivery, including MLOps, data pipelines, and AI SDLC frameworks

• Strong stakeholder management skills for C-level clients and engineering teams

• Experience working in a matrixed, multi-geography organization with distributed teams

• Strong program governance skills (risk/RAID, reporting, change management)

• Proficiency in English (written and spoken)

• Ability to efficiently acquire new knowledge

Benefits

• Hybrid by design with opportunity to work remotely within Poland

• Chance to work abroad up to 60 days annually

• Career development programs and mentoring

• Thought leadership, soft skills, and well-being programs

• Certification support (Anthropic, Gemini, GCP, Azure, AWS)

• English classes

• Stable pay

• Employee Stock Purchase Plan with a 15% discount

• Benefits package (health insurance, multisport, shopping vouchers)

• Referral bonuses up to $2,000

• Social and corporate well-being events