Delivery Manager

Quick Facts

• Role: Delivery Manager

• Focus: Hands-on end-to-end delivery for software teams, delivery governance, and AI-driven SDLC adoption

Description

A Delivery Manager combines technical leadership, delivery governance, and customer-facing ownership. You lead end-to-end delivery of one or more teams, manage scope/timelines/quality/outcomes, set up delivery environment and processes (including CI/CD), and establish data-driven delivery governance across the SDLC. The role also drives the shift to an AI-powered SDLC by adopting GenAI tools and building AI agents/skills hands-on.

Responsibilities

• Lead end-to-end delivery (project/sub-project/stream), owning scope, timelines, quality, and outcomes

• Own staffing and team composition; define roles/skills, interview, assess seniority

• Set up/take over delivery environment: tooling, environments, CI/CD, and ways of working

• Plan and estimate effort, schedule delivery, track milestones, and align on budgets

• Establish delivery governance: delivery reviews, health checks, reporting, escalation paths

• Drive data-driven delivery by defining and tracking metrics across SDLC stages

• Identify and mitigate scope/schedule/budget/resource risks; run risk reviews and escalate early

• Serve as a problem solver focused on delivering customer value

• Make architecture decisions within team scope; translate architecture into implementation plans

• Dive into problem areas down to the code level and support resolution

• Design the CI/CD process and continuously remove pipeline inefficiencies

• Design quality processes across SDLC: coding standards, code review, static/dynamic analysis, refactoring, testing

• Choose and adapt delivery methodology (Scrum, Kanban, or other)

• Drive adoption of AI-powered SDLC; measure impact

• Build AI agents and skills hands-on to automate workflows and raise delivery efficiency

• Evaluate and select GenAI tools/platforms; communicate benefits to team and stakeholders

• Support delivery of AI-based solutions and contribute to GenAI offerings in client/presales

• Handle direct client stakeholder communication on technical/delivery topics and manage conflicts

• Learn client domain and align team practices with client delivery methods

• Lead by example: coach, give feedback, manage performance, build inclusive learning environment

• Contribute to presales via estimations, architecture reviews, and documentation

• Share delivery best practices with the broader community

Requirements

• 5+ years in IT with a strong software engineering background, including 2+ years as a Lead Developer, Team Lead or Delivery Lead

• Proven track record managing delivery for teams of 5+ FTEs

• Ability to read and understand code and architecture of full-stack solutions and to design/deliver one

• Working knowledge of architectural styles (n-tier, SOA, event-driven, microservices) and UML

• Ability to design for quality attributes (performance, scalability, security, maintainability) and justify trade-offs

• Advanced hands-on CI/CD experience (designing pipelines from scratch and optimizing existing ones)

• Hands-on experience with at least one major cloud platform (Google Cloud, AWS, or Azure); certifications are a plus

• Advanced code quality practice: establish code review, static analysis, and coding standards

• Hands-on experience driving AI-assisted SDLC adoption

• Hands-on experience building AI agents and skills (e.g., LLM APIs and agent frameworks)

• Solid project management practice: scope, estimation, planning, risk, quality, change management

• Hands-on experience setting up delivery metrics across SDLC stages and tailoring to engagement model (T&M, Fixed Fee, Managed Service) and SDLC approach

• Experience establishing team-level delivery governance: cadences, reviews, reporting, escalation

• Practical experience with Agile frameworks (Scrum, Kanban) and ability to choose/tune methodology

• Understanding of testing fundamentals: test levels, test types, test activities

• Experience with direct client communication on technical topics and resolving conflicts (ideally in international/multicultural environments)

• People leadership: coaching, feedback, performance management, interviewing candidates

• Strong ownership, adaptability, and clear verbal/written communication; ability to challenge approaches constructively

• English B2+

Benefits

• Stable pay

• Employee Stock Purchase Plan with a 15% discount

• Benefits package (health insurance, multisport, shopping vouchers)

• Referral bonuses up to $2,000

• Hybrid-by-design mode with opportunity to work remotely within Poland; chance to work abroad up to 60 days annually

• Growth programs: career development, mentoring, soft skills and well-being programs

• Certifications (Anthropic, Gemini, GCP, Azure, AWS) and English classes

• Corporate, social, and well-being events; offices with entertainment and relaxation zones, snacks, coffee, and more

• Relocation opportunities for business needs

• Open to contractors (B2B terms agreed individually)