IT Systems Support Specialist

Quick Facts

• Role: IT Systems Support Specialist (internal IT systems and process optimization)
• Employment: Full-time (100%), fixed-term with possibility to extend to permanent
• Compensation: 30,000–40,000 CZK/month after onboarding (based on knowledge and experience)

Description

Provide support to the team in administering and expanding internal systems. Manage and update data in internal applications and databases, and contribute to process optimization, digital transformation, and implementation of new functionality. Create and refine SQL queries for reporting and analysis, produce data reports, and communicate in English within an international internal-support team and with customers during technical consultations.

Responsibilities

• Support the administration and further development of existing internal systems
• Manage and update data in internal applications and databases
• Collaborate on optimizing processes, digital transformation, and implementing new features
• Create and edit SQL queries for reporting and data analysis
• Analyze data and create reports for the current team
• Communicate in English with the international internal support team
• Communicate with customers during technical consultations and requirement resolution

Requirements

• Minimum completed secondary education with a school-leaving exam (Bachelor’s/Master’s degree advantageous)
• Clean criminal record
• Communicative English (spoken and written)
• Basic orientation in IT environments
• Advanced PC skills, particularly Microsoft Excel (Office 365)
• Analytical thinking and ability to work with data
• Communication and teamwork skills
• Willingness to learn new technologies and procedures
• Responsibility, reliability, proactive approach, and time flexibility

Benefits

• Employee benefits: meal allowance, additional week of vacation, after three years contribution to life/pension savings, bonuses/primes, 3 sick days, refreshments at the workplace
• Company mobile phone with unlimited calls and SMS