IT System Administrator / IT Support

Quick Facts

• Role: IT System Administrator / IT Support (m/w/d)

• Work location: On-site

• Vacation: 30 days

• Schedule: Flexible working hours; option for home office

• Salary range: €41,000–€55,000 per year (based on qualification/experience)

Description

You will support the reliable operation of IT and telecommunications by procuring, configuring, maintaining, and updating hardware and software. The position combines IT support for employees with system and network troubleshooting in collaboration with 2nd-level support, plus managing users, data hygiene, and peripherals. You’ll also create reports from IT systems and run end-user trainings for new processes.

Responsibilities

• Procurement, setup, configuration, administration, and maintenance of IT and telecom devices

• Install, configure, and maintain hardware and software to ensure reliable IT operations

• Perform regular maintenance and updates

• Provide support for technical questions, application issues, and everyday IT incidents

• Manage network infrastructure, user accounts, and structured data maintenance

• Handle incidents and service requests for hardware and software; develop needs-based solutions

• Analyze and resolve problems in networks and on servers/clients with 2nd-level support

• Review IT infrastructure and operating processes, identify risks, and help implement mitigation measures

• Support telephony systems and mobile phones; ensure printers, copiers, and scanners are ready for use

• Create evaluations and reports from the deployed IT systems

• Conduct user trainings to roll out newly designed processes

Requirements

• Completed IT vocational training (e.g., Fachinformatiker, IT System Administrator) or comparable qualification

• Ideally initial professional experience in IT support or system administration

• Solid knowledge of Microsoft operating systems, Microsoft Office, and PC hardware

• Good MS SQL Server user knowledge (advantage)

• Knowledge of hyperconverged infrastructures, especially Nutanix (HCI), and experience with IT client services (desirable)

• Independent, structured, solution-oriented working style

• Strong service orientation, communication skills, and responsibility

• Good German skills in speaking and writing

• Driver’s license class B

Benefits

• 30 days of vacation

• Ongoing professional and personal development, including external training

• Ownership and room to influence, with short decision paths and flat hierarchies

• Optional individual childcare support subsidy

• Stable working environment with long-term prospects

• Performance-based compensation within €41,000–€55,000 per year

• Company bike

• Flexible working hours

• Home office option

• Free beverages and free parking