IT Support Technician

Quick Facts

• Role: IT Support Technician

• Location: Prague – Nové Město

• Employment: Full-time (HPP)

• Start: Immediately / by agreement

• Salary: 55,000–60,000 CZK

Description

Provide daily technical support to internal users and help manage hardware and software to ensure the smooth operation of the company’s IT environment. You will install, configure, and maintain laptops, PCs, printers, and common applications, manage user accounts and permissions, and support basic network infrastructure. The role is also suitable for candidates with strong technical foundations who want to grow and gain wider IT experience.

Responsibilities

• Support internal users with standard IT requests and incidents
• Install, configure, and maintain laptops, PCs, printers, and other equipment
• Manage user accounts, access, and basic permissions
• Install and provide support for common software and applications
• Prepare and replace hardware for new and existing employees
• Provide basic support for network infrastructure and end devices
• Maintain records of equipment and IT requests
• Collaborate with senior colleagues and external vendors
• Help troubleshoot operational issues and small IT projects
• Create basic documentation of the IT environment and user procedures

Requirements

• Secondary or university education in IT or equivalent practical experience
• Solid overview of hardware, software, and operating systems
• Knowledge of Windows and Microsoft 365
• Basic orientation in computer networks, printers, and end-user devices
• Ability to diagnose and resolve common technical problems
• Willingness to learn new things and develop in IT
• Independence, accuracy, and a responsible approach
• Friendly and professional communication with users

Benefits

• Full-time (HPP)
• Salary: 55,000–60,000 CZK
• Cafeteria benefit: 1,000 CZK/month
• Meal allowance
• 27 days of vacation
• Multisport card
• Phone and PC available for private use
• Contribution to pension and life insurance
• Foreign language training during working hours

Optional/Plus Skills

• Active Directory administration experience
• Basic knowledge of mobile devices and their management
• Orientation in IT security
• Linux knowledge
• MS-SQL database knowledge