Lead Cloud Native Developer

EPAM Systems

Warsaw, Poland • 1h ago • Remote

Senior

Remote

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Quick Facts

Lead a full platform migration to Amazon Connect Chat, overseeing Amazon Connect configuration, a custom agent workspace, Salesforce integration, Microsoft Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups.

Description

Own technical delivery quality from Discovery through Build. Lead the team in breaking architecture into implementable work items, managing dependencies against a fixed deadline, and contributing hands-on to the highest-risk components such as bidirectional Teams sync and Salesforce iFrame authentication.

Ensure QA-ready, testable documentation, lead end-to-end SIT test case collaboration, and run train-the-trainer knowledge transfer so the client can operate post go-live.

Responsibilities

  • Own delivery quality from Discovery through Build; present architecture alignment to the SA and timeline/risk updates to the Delivery Manager.
  • Convert architecture decisions into implementable backlog items, maintaining correct dependency sequencing to meet the March 1 deadline constraint.
  • Contribute hands-on to the highest-risk components rather than delegating all coding.
  • Run code reviews and enforce implementation standards across the team.
  • Identify and escalate blockers early, especially external dependencies that impact the critical path (Azure AD app registration, Salesforce team access, Bedrock API contract).
  • Ensure QA has testable, documented components; collaborate on end-to-end SIT test cases.
  • Lead knowledge-transfer activities using a train-the-trainer model for post go-live operations.
  • Coordinate with the Entra ID/Azure AD provisioning workstream and the Bedrock/Lex self-service team on the agent-availability API interface.
  • Lead day-to-day technical delivery across Amazon Connect developers, a Salesforce developer, DevOps, and QA.

Requirements

  • 5+ years of hands-on Amazon Connect experience (contact flows, queues, routing profiles) including Amazon Connect Streams API; able to build and debug contact flows directly.
  • Proficiency in AWS Lambda and serverless integration using DynamoDB, S3, and EventBridge.
  • Experience leading delivery teams on time-critical AWS engagements with fixed deadline sequencing and proactive risk management.
  • Salesforce integration experience using REST API patterns and/or Lambda/S3 triggers for event-driven CRM integration.
  • Capability to work with blended IaC pipelines (CloudFormation/CDK where possible, manual procedures where not).
  • Familiarity with Microsoft Graph API (Teams presence/status) or ability to ramp quickly.
  • Clear B2+ English proficiency; ability to surface risks early and collaborate across teams without direct authority.

Benefits

  • Hybrid-by-design mode and opportunity to work remotely within Poland; chance to work abroad up to 60 days annually.
  • Career development programs, thought leadership/mentoring, and soft skills & well-being programs.
  • Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes.
  • Stable pay; Employee Stock Purchase Plan with a 15% discount.
  • Benefits package (health insurance, multisport, shopping vouchers) and referral bonuses up to $2,000.
  • Office amenities plus corporate, social, and well-being events.
  • Contractors are welcome; B2B terms agreed individually.

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