
Lead Cloud Native Developer
EPAM Systems
Warsaw, Poland • 1h ago • Remote
Senior
Remote
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Quick Facts
Lead a full platform migration to Amazon Connect Chat, overseeing Amazon Connect configuration, a custom agent workspace, Salesforce integration, Microsoft Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups.
Description
Own technical delivery quality from Discovery through Build. Lead the team in breaking architecture into implementable work items, managing dependencies against a fixed deadline, and contributing hands-on to the highest-risk components such as bidirectional Teams sync and Salesforce iFrame authentication.
Ensure QA-ready, testable documentation, lead end-to-end SIT test case collaboration, and run train-the-trainer knowledge transfer so the client can operate post go-live.
Responsibilities
- Own delivery quality from Discovery through Build; present architecture alignment to the SA and timeline/risk updates to the Delivery Manager.
- Convert architecture decisions into implementable backlog items, maintaining correct dependency sequencing to meet the March 1 deadline constraint.
- Contribute hands-on to the highest-risk components rather than delegating all coding.
- Run code reviews and enforce implementation standards across the team.
- Identify and escalate blockers early, especially external dependencies that impact the critical path (Azure AD app registration, Salesforce team access, Bedrock API contract).
- Ensure QA has testable, documented components; collaborate on end-to-end SIT test cases.
- Lead knowledge-transfer activities using a train-the-trainer model for post go-live operations.
- Coordinate with the Entra ID/Azure AD provisioning workstream and the Bedrock/Lex self-service team on the agent-availability API interface.
- Lead day-to-day technical delivery across Amazon Connect developers, a Salesforce developer, DevOps, and QA.
Requirements
- 5+ years of hands-on Amazon Connect experience (contact flows, queues, routing profiles) including Amazon Connect Streams API; able to build and debug contact flows directly.
- Proficiency in AWS Lambda and serverless integration using DynamoDB, S3, and EventBridge.
- Experience leading delivery teams on time-critical AWS engagements with fixed deadline sequencing and proactive risk management.
- Salesforce integration experience using REST API patterns and/or Lambda/S3 triggers for event-driven CRM integration.
- Capability to work with blended IaC pipelines (CloudFormation/CDK where possible, manual procedures where not).
- Familiarity with Microsoft Graph API (Teams presence/status) or ability to ramp quickly.
- Clear B2+ English proficiency; ability to surface risks early and collaborate across teams without direct authority.
Benefits
- Hybrid-by-design mode and opportunity to work remotely within Poland; chance to work abroad up to 60 days annually.
- Career development programs, thought leadership/mentoring, and soft skills & well-being programs.
- Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes.
- Stable pay; Employee Stock Purchase Plan with a 15% discount.
- Benefits package (health insurance, multisport, shopping vouchers) and referral bonuses up to $2,000.
- Office amenities plus corporate, social, and well-being events.
- Contractors are welcome; B2B terms agreed individually.
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