Education Program Specialist

Quick Facts

• Role: Education Program Specialist (Medical Center Designated Learning Officer / DLO)

• Schedule: Monday–Friday, 8:00 am–4:30 pm

• Work mode: Not virtual

Description

Serve as the Medical Center DLO and advisor to the Associate Chief of Staff for Education (ACOS/E) on local training and education issues. Coordinate the design, development, implementation, and evaluation of learning programs that support organizational goals and workforce needs for 1,200+ employees. Oversee the localized web-based learning platform TMS 2.0 and liaise with VISN, VHA Central Office, academic affiliates, and community partners.

Responsibilities

• Lead direction and alignment for health professions training, staff education, and workforce development programs

• Coordinate learning program design, development, implementation, and evaluation

• Oversee TMS 2.0 platform administration (user access management, compliance tracking/reporting, curriculum and course administration, and system support/training)

• Support strategic planning and advocate for a strong learning infrastructure

• Promote continuous learning through innovative educational methods and approaches

• Serve as a primary liaison for educational initiatives with key stakeholders

• Oversee relationships with academic affiliates, educational institutions, and community partners

• Advise leadership on emerging learning techniques, educational theories, and training technologies

• Research and analyze organization-wide education/workforce development issues and recommend actions

• Identify and advocate for resources needed to improve the learning environment

• Review/evaluate training programs for quality, effectiveness, and alignment

• Plan, assign, direct, and evaluate subordinate staff; set priorities and performance expectations

• Monitor employee work quality/timeliness/effectiveness and take corrective action

• Provide employee coaching, counseling, and guidance; recruit/hire/develop staff and manage HR matters

• Identify training needs, improve workflows/procedures, and manage personnel and resource requirements

Requirements

• U.S. citizenship

• Complete all required application steps, assessment, and questionnaire

• Selective Service registration required for males born after 12/31/1959

• Subject to background/security investigation

• Complete online onboarding and provide acceptable identification (REAL ID compliant requirements apply)

• Seasonal influenza vaccination participation is required

• Meet specialized experience requirements or qualify via education (or combination) as stated in the posting

• For current Federal employees: meet time-in-grade requirements

• Complete the Supervisory Situational Judgment Test (SSJT) as part of the assessment process

Benefits

A comprehensive federal employee benefits package; eligibility depends on the position type.