Deputy Executive Director, Health System Operations

Quick Facts

• Role: Deputy Executive Director for Health System Operations (Medical Operations Center Executive Leadership Team)
• Reporting: Reports to the Chief Operations Officer (COO); acts on behalf of the COO with delegated authority

Description

Provide executive leadership for enterprise healthcare delivery operations by integrating operational implementation, clinical performance, quality, patient safety, and operational readiness. Coordinate enterprise implementation across strategic divisions, VISNs, Veterans Community Care, and VHA Central Office to improve consistency and reduce barriers to Veteran care. Lead enterprise healthcare performance reviews, operational assessments, and continuous improvement to advance national priorities.

Responsibilities

• Integrate clinical implementation, operational performance, quality, patient safety, and operational readiness across the healthcare delivery system
• Coordinate implementation among Strategic Division Directors, VISNs, Veterans Community Care, and VHA Central Office
• Lead enterprise healthcare performance reviews, operational assessments, and continuous improvement initiatives
• Monitor enterprise performance across access, quality, patient safety, operational effectiveness, workforce capacity, and national priority implementation
• Identify operational risks and facilitate enterprise solutions and corrective actions
• Translate governance decisions into operational implementation (with the Chief of Staff)
• Integrate emergency preparedness, continuity of operations, and enterprise readiness into routine healthcare operations (with the Deputy Chief Operating Officer)
• Lead coordination across Strategic Divisions responsible for clinical service lines, quality & patient safety operations, and performance management

Requirements

• US citizen or National
• Complete the Declaration for Federal Employment when requested
• One-year probationary period required (unless already completed)
• Background investigation appropriate to the position’s risk and sensitivity level
• Public Financial Disclosure Report (SF-278) required within 30 days of appointment
• Male applicants born after December 31, 1959: registered with the Selective Service System or exempt
• May be subject to pre-employment and random drug tests
• Resume must demonstrate Executive Core Qualifications (ECQ 1–5) and Technical Qualification (TQ1) within a 2-page limit

Benefits

Comprehensive U.S. government benefits package; eligibility depends on the type of position held and whether it is full-time, part-time, or intermittent.