Training Specialist

Member Services, Business Support Office (BSO), Training and Quality Management

Smyrna, GA • 2h ago • Hybrid

Mid

Hybrid

74,678 - 121,371 USD/yr

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Quick Facts

  • Role: Training Specialist (eLearning and virtual learning)
  • Focus: Designing, developing, and managing distance/virtual training course materials

Description

As a Training Specialist, you will analyze training needs and design, develop, evaluate, and administer eLearning products and interactive virtual training for internal and external VHA customers. The role includes researching emerging instructional methodologies, preparing course management documents (e.g., storyboards and lesson outlines), and supporting course curricula as a subject matter expert. You will also develop and modify computer assisted instruction and research, present, and recommend improvements based on training effectiveness.

Responsibilities

  • Analyze, design, develop, plan, evaluate, test, and administer course materials using distance learning and interactive methods
  • Research and apply emerging instructional methodologies to meet training objectives
  • Prepare and document training materials and course management deliverables (storyboards, lesson outlines, support packets)
  • Evaluate training production requirements, scripts, and sample materials for alignment with objectives, audience, quality, and cost effectiveness
  • Review analyses and materials for internal and interactive courses
  • Serve as a subject matter expert to maintain curriculum balance and oversee eLearning/virtual training projects
  • Collaborate with stakeholders and course managers to resolve work problems
  • Develop, modify, and deploy computer assisted instruction
  • Apply eLearning and interactive learning principles to improve effectiveness and efficiency
  • Conduct research and produce briefings, presentations, technical papers, and knowledge-management materials
  • Analyze and recommend educational tools (hardware, software, peripherals, communications) for approved development
  • Participate in testing and monitor/review effectiveness of training models and methods

Requirements

  • U.S. citizenship
  • Complete all required application steps, including an online assessment
  • Selective Service Registration (for eligible males)
  • Subject to background/security investigation
  • Complete online onboarding and provide acceptable identification documents (REAL ID compliant where applicable)
  • Seasonal influenza vaccination requirement (VA Health Care Personnel)
  • Complete the required probationary/trial period (1-year probation or 2-year trial) and obtain written certification on completion
  • Meet GS-11 qualification requirements by the closing date (time-in-grade requirements may apply)
  • Qualify via specialized experience in training/instruction and training-material development/evaluation (or qualifying education, or an approved combination)

Benefits

  • Comprehensive federal benefits package (eligibility depends on position type)
  • Benefits availability determined by full-time/part-time/intermittent status

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