Medical Administration Specialist (Administrative Officer of the Day)

Quick Facts

• Role: Medical Administration Specialist (Administrative Officer of the Day)

• Schedule: Rotating schedules including weekends, holidays, and evening/nights

• Telework: Not available

Description

Serve as the Administrative Officer of the Day providing full medical administrative support and delegated authority during non-standard duty hours. Represent Medical Center leadership on non-policy administrative matters, including lawful retention of veterans, patient processing, and urgent events. Provide technical guidance, process critical administrative issues, assist with emergencies, and conduct analyses and recommendations based on operational data.

Responsibilities

• Exercise delegated authority for the Medical Center Director’s prerogatives in medical administrative matters

• Represent management on administrative matters and related lawful retention of veterans

• Maintain continuity of functions and support clinical and administrative staff outside normal tours of duty

• Achieve management objectives and support management decisions in carrying out duties

• Provide technical guidance to meet procedural, legal, and administrative requirements for patient care and resource utilization

• Process administrative issues involving beneficiary death, serious illness, elopements, suicides, assaults, deaths on arrival, homicides, code blue, cost recovery, and facility/community disasters

• Assist in responding to emergencies by determining priorities and appropriate actions

• Assist with computer issues during non-business hours

• Maintain good public and media relations until the Public Affairs Officer arrives

• Conduct analytical studies on operational processes and special projects as assigned

• Review data for trends and problem areas; recommend solutions to management

Requirements

• U.S. citizenship

• Complete application steps including an online assessment

• Selective Service Registration for males born after 12/31/1959

• Background/security investigation

• Online onboarding and acceptable I-9 identification documents

• REAL ID compliant driver’s license/state ID required for employment

• Seasonal influenza vaccination program participation required

• 1-year probationary period or 2-year trial period requirement

• Meet GS-07 or GS-09 time-in-grade and specialized experience/education qualifications (transcripts required if using education)

Benefits

Federal benefits package for eligible employees (details depend on position type and eligibility).