Medical Administrative Specialist (Health Administrative Specialist on Duty)

Quick Facts

• Role: Medical Administrative Specialist (Health Administrative Specialist on Duty / HOD)
• Work schedule: Varied (holidays, weekends, nights, and days)
• Location: Business Office (facility-wide coverage; not virtual)

Description

Serve as the Health Administrative Specialist on Duty (HOD) in the Business Office with authority to represent the Medical Center Director and the Chief on administrative matters during times outside normal duty hours. Ensure continuity of functions by providing full medical administrative support to clinical and administrative staff. Provide technical guidance to meet procedural, legal, and administrative requirements related to patient care and to support management objectives.

Responsibilities

• Exercise delegated authority and responsibility in medical administrative matters
• Represent management in non-policy-making administrative matters
• Support lawful retention of veterans in the VAMC
• Provide administrative support during off-hours to maintain continuity across the medical center
• Process administrative issues involving beneficiary death and serious/critical incidents (e.g., elopements, suicides, assaults, DOAs, homicides, code blue, cost recovery, facility/community disasters)
• Assist in emergencies by determining priorities and appropriate actions
• Assist with computer issues during non-business hours
• Maintain public and media relations as instructed by the Public Affairs Officer until designated staff arrives
• Conduct analytical studies and special projects related to operational processes and issues
• Review data for trends and problem areas and recommend solutions to management

Requirements

• U.S. citizenship
• Complete application steps including the required online assessment
• Selective Service registration (for eligible males)
• Subject to background/security investigation
• Complete online onboarding and provide acceptable identification for pre-employment requirements (I-9)
• Driver’s license/ID must be REAL ID compliant (effective May 7, 2025)
• Participate in the seasonal influenza vaccination program
• Serve the required probationary period or trial period (1 year probation or 2-year trial)
• Meet GS-07 or GS-09 qualification standards by the closing date via specialized experience and/or graduate education (or a qualifying combination)
• For current federal employees: meet time-in-grade requirements

Benefits

A comprehensive U.S. government benefits package for eligible federal employees (eligibility depends on position type).