Senior Account Manager (ACH)

Quick Facts

• Role: Senior Account Manager (ACH)

• Territory: Houston, SE Texas (Houston as hub city), East Gulf Coast, Southern Louisiana

Description

Drive sales and demand for ACH through clinical selling and disease/product education to referring and treating healthcare providers in pediatric endocrinology, pediatric orthopedics, and genetics. Maintain deep knowledge of disease states and product labeling, coordinate cross-functional stakeholders (including field-based clinical support), and support office readiness for patient starts. Achieve area sales objectives, market penetration, new patient starts, and revenue targets quarterly and annually while operating compliantly in a highly regulated industry.

Responsibilities

• Achieve area sales objectives, market penetration, new patient starts, and revenue targets (quarterly and annual)

• Drive demand through clinical selling and education focused on skeletal conditions; cold call key accounts as needed for access

• Implement an effective business plan and track progress

• Develop and maintain relationships with pediatric endocrinology, pediatric orthopedics, genetics, and key referring physicians

• Participate in disease awareness efforts and educate on burden/natural history through professional society meetings (as assigned)

• Collaborate with the Skeletal Dysplasia brand team and coordinate with MSLs, Market Access, Compliance, and other internal stakeholders as needed

• Become an expert in clinical data and explain its significance to stakeholders

• Proactively provide business insights to internal partners about assigned accounts’ clinical practices

• Operate in compliance with training, policies, guidelines, and best judgment

• Work effectively with ambiguity and remain agile as organizational needs evolve

Benefits

• Performance-driven role focused on goal achievement in a highly regulated commercial environment

• Opportunity to support patient access through education, clinical selling, and disease awareness efforts

Requirements

• Bachelor’s degree required

• At least 5 years of sales experience in biotech/rare disease involving technically challenging specialty products and first-in-class launches

• Experience in office-based selling with complex referral-to-prescriber healthcare provider models in newly created markets

• Experience working with a field team model including field-based clinical support and a reimbursement hub model

• Pediatric endocrinology and/or pediatric orthopedics experience strongly preferred

• Experience in new product launches, preferably first-in-class

• Ability to work directly with patients/families and commit to long sales cycles to create a medical home

• Cold calling targeted specialties is required

Additional

• Evening/weekend work may be required for educational events (in person and virtual)

• Overnight travel required: 40%–60% depending on territory and business needs

• Advanced virtual skillset required to balance travel demands with virtual provider/caregiver meetings