Dermatology Territory Account Specialist – Baltimore / Bethesda

Quick Facts

• Field-based and remote opportunity supporting key accounts in an assigned geography
• No relocation support for this role
• Candidate must be able to access the location
• Company will not sponsor visas for this position

Description

You will lead as a Territory Account Specialist (TAS), acting as the primary point of contact to build meaningful relationships with accounts and Health Care Providers (HCPs). The role focuses on creating personalized, tailored experiences, navigating access solutions, and improving patient outcomes by balancing demand generation with strategic account engagement.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan aligned to shared priorities to drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements virtually or in person
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
• Harness digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings

Requirements

• Bachelor’s degree required from a 4-year college or university
• Experience (within the last 5 years) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams
• Proven track record of consistent high performance navigating and successfully selling to large accounts and key customers
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems; ethical leadership and ability to foster a compliance-promoting environment
• Must reside within territory or within 50 miles daily commuting distance from the territory border
• Ability to travel 60–80% over a broad geography; ability to drive and/or fly within the territory
• Valid driver’s license (driving is an essential function)
• Complete initial training requirements (home study up to 8 hours/day and 40 hours/week)

Desirable Requirements

• Experience across therapeutic groups, disease states, account management strategy, and new product launches
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs

Leveling Guidelines

• Associate Territory Account Specialist: recent separation from the US Military with 4+ years in leadership capacity, or limited prior sales experience
• Territory Account Specialist: 2+ years’ experience within the last 5 years in specialty pharmaceutical/biotech/healthcare or similarly complex sales roles
• Senior Territory Account Specialist: 5+ years’ experience within the last 5 years in similar sectors/roles
• Executive Territory Account Specialist: 10+ years’ experience within the last 5 years in similar sectors/roles

Benefits and Rewards

• Performance-based cash incentive
• Depending on level, eligibility to be considered for annual equity awards
• US-based eligible employees: comprehensive benefits including health, life and disability benefits, and a 401(k) with company contribution and match
• Time off package including vacation, personal days, holidays, and other leaves