UI/UX Workstream Lead

Quick Facts

• Role: UI/UX Workstream Lead for a banking-sector HCM Platform programme

• Work model: Remote

• Language: English

• Travel: Ad-hoc

• Duration: 12+ month contracts with potential extensions

Description

The UI/UX Workstream Lead leads the HCM Platform’s UI/UX workstream and ensures a coherent, accessible, user-friendly, and trusted experience for key user groups (employees, managers, candidates, recruiters, HR Services, and HR teams). The role provides independent UX and accessibility governance across workstreams to prevent fragmented journeys and inconsistent experiences. It also manages expectations and proactively mitigates UX and accessibility risks throughout end-to-end HR processes.

Responsibilities

• Lead delivery of the UI/UX workstream and deliver agreed objectives and outcomes

• Establish and maintain experience governance for the HCM Platform implementation

• Ensure accessibility compliance (legal, regulatory, and organisational) with audit readiness and evidence collection

• Oversee end-to-end UX quality across HR processes and journeys

• Align stakeholders on what the HCM Platform will and will not deliver; manage expectations proactively

• Identify, assess, and mitigate UX and accessibility risks

• Ensure consistent employee and manager experiences across the platform

• Collaborate with business, HR, technology, change, and implementation teams to embed UX principles into programme decisions

• Coordinate and leverage external UX/Accessibility SMEs and accessibility initiatives

• Support future digital workplace ambitions by ensuring solutions are scalable, sustainable, and aligned to long-term employee experience objectives

Requirements

• Senior programme or transformation leadership experience

• Strong experience leading UX, EX (Employee Experience), or digital experience initiatives

• Proven track record in large-scale HR, HCM, ERP, or digital transformation programmes

• Strong stakeholder management and governance capabilities

• Deep understanding of accessibility standards and compliance requirements

• Ability to challenge design decisions balancing business, technology, regulatory, and user needs

• Experience driving adoption, reducing complexity, and improving end-user productivity through user-centred design

Benefits

• Remote work

• Long-term programme involvement (12+ month contracts with prolongations)