User Experience (UX) Designer

Quick Facts

• Role: User Experience (UX) Designer (individual contributor)
• Focus: UX design for web and mobile digital retail experiences

Description

You will help create thoughtful digital experiences that make complex financial moments feel clearer, more useful, and more human. As an individual contributor, you will design user flows, wireframes, prototypes, and high-fidelity interfaces across desktop, mobile web, and native mobile while partnering with cross-functional teams. The work emphasizes accessibility, consistency with design systems, and translating business goals and research into intuitive, approachable client experiences.

Responsibilities

• Design user flows, wireframes, prototypes, and high-fidelity interfaces for desktop, mobile web, and native mobile
• Translate business objectives, client needs, research insights, and technical considerations into usable and accessible experiences
• Support product design efforts from discovery through delivery and iteration
• Use design system components and patterns to maintain consistency and improve clarity and usability
• Simplify complex financial workflows and information into approachable, trustworthy experiences
• Explore AI-powered tools and emerging workflows to support design exploration, prototyping, and problem-solving
• Own design tasks and workstreams with support from senior designers and cross-functional partners
• Partner with Experience Design, Product, Engineering, Research, Content, and Design System teams
• Participate in design reviews, critiques, workshops, and working sessions
• Use research, analytics, client feedback, and design judgment to guide decisions
• Present design concepts and rationale clearly and adapt based on new information
• Raise risks, dependencies, and roadblocks early

Requirements

• 3 to 5 years of UX design experience focused on digital products, or equivalent experience
• Online portfolio link demonstrating design thinking, problem-solving, and high-quality digital product work (include any required passwords)
• Experience across user-centered design: research synthesis, user flows, wireframes, prototyping, testing, and iteration
• Experience designing for web and mobile experiences
• Ability to apply design systems, accessibility standards, and UX best practices
• Strong interaction design and visual communication skills (layout, hierarchy, typography, pattern usage)
• Experience working with cross-functional teams in Agile or similar iterative product development environments
• Ability to communicate design rationale clearly and incorporate feedback thoughtfully
• Proficiency with Figma (or comparable product design tools)

Benefits

• Hybrid work and flexibility approach with regular in-person collaboration
• 401(k) with company match and Employee stock purchase plan
• Paid vacation, volunteering, and 28-day sabbatical after every 5 years of service (eligible positions)
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance