SDR Team Lead (Czech & Slovak Markets)

Quick Facts

• Role: SDR Team Lead (Czech & Slovak Markets)

• Work model: Remote + in-person client meetings (hybrid)

• Location: Prague, Czech Republic

• Languages: Czech or Slovak (fluent); English (B2+)

Description

Lead, coach, and motivate an outbound SDR team for the Czech and Slovak markets. You will review calls, deliver practical feedback, run weekly training and role-plays, onboard new SDRs and Sales Representatives, and manage the team’s daily KPI rhythm. You’ll also stay hands-on by doing outbound calling and working closely with Sales Managers to continuously improve the SDR process.

Responsibilities

• Lead and coach an SDR team focused on outbound calling in CZ/SK

• Listen to calls regularly and provide actionable feedback to improve call quality and conversion rate

• Conduct weekly trainings, role-plays, and coaching sessions based on team results

• Onboard new SDRs and Sales Representatives and accelerate time-to-productivity

• Maintain daily team cadence, motivation, and focus on key KPIs

• Track metrics: number of calls, conversion rate, number of meetings booked, and meeting quality

• Identify underperformance areas and implement practical improvement actions

• Participate in outbound calling to stay close to execution and lead by example

• Collaborate with Sales Managers and other teams to improve the SDR process

Requirements

• Fluent Czech or Slovak

• English B2+ for internal communication

• Proven phone sales experience, preferably B2B outbound sales, telesales, or lead generation

• Strong cold calling, prospecting, lead qualification, and gatekeeper experience

• Prior experience leading a small sales team or onboarding/coaching new members (advantage)

• Hospitality/restaurant segment experience (significant advantage)

• Strong communication and coaching skills; can provide direct feedback while keeping the team motivated

• Ability to work with KPIs, conversion data, and performance targets

• Hands-on, practical approach (willing to call directly)

• Results-oriented and proactive; maintains team energy in high-volume activity environments

Benefits

• Competitive compensation

• Clearly defined leadership role with real responsibility for team performance and growth

• Build and grow the SDR function for the Czech and Slovak market

• Modern sales tools including KPI dashboard, meeting quality scoring, and an AI assistant for the sales team

• Fast-growing international food-tech environment with 30,000+ restaurants using the platform across Europe

• Flexible hybrid work model in Prague

• Direct communication, minimal bureaucracy, and the ability to influence and improve processes

• Professional growth and career development through continued international expansion

• Supportive international team and dynamic startup environment