SME Account Manager (Sales)

Quick Facts

• Role: SME Account Manager (Sales)

• Region focus: BA

Description

You will join the SME segment sales team responsible for servicing existing customers in the BA region. Your main responsibilities include customer care, managing a customer services portfolio, analyzing assigned customers’ needs, acquiring new clients, and selling/presenting Slovak Telekom products and services (fixed, mobile, and ICT). You will also drive and deliver the assigned targets through consultative presentations of complex solutions.

Responsibilities

• Care for assigned customers in the region

• Manage a portfolio of customer services

• Analyze customer needs

• Acquire new clients

• Sell and offer Slovak Telekom products and services (fixed, mobile, ICT)

• Present complex solutions

• Achieve defined goals

Requirements

• Sales, communication, and argumentation skills

• Minimum 1 year experience in sales and customer care

• Minimum 1 year experience in telecommunications (telco) or selling ICT services

• Goal-oriented approach

• Ability to actively listen and resolve situations effectively

• Knowledge of MS Office

• Diligence, attention to detail, and end-to-end execution

• Active driver’s license (category B)

Benefits

• Smartphone compensation up to 1050 € every 3 years

• Unlimited calls, data, and SMS with an employee allowance (at a special price)

• Discounts on products and services for family and close ones

• Company car also available for private use

• Flexible working hours with home office from the home country or abroad (by agreement with manager)

• Shares2You incentive program (Deutsche Telekom group share benefits)

• 5 additional vacation days

• MultiSport card

• Income replacement during sickness up to 10 days (80% of the daily assessment base)

• uLekára.sk: free online prevention and specialist consultations for you and your family

• Health care at a reduced price with above-standard services in a partner facility

• Training and development via T-University courses

• Cafeteria benefits up to 500 € per year

• One-time financial help in difficult life situations

• Anonymous psychological counseling (phone or online)

• Meal allowance 7 € per workday

• Sabbatical: 1 month after 2 years (by agreement with manager)

• Recreation allowance (after 2 years)

• Retirement savings contribution starting after the first 3 months