PMO Lead | f/m/d

About the role

We are seeking a proactive and creative PMO professional who is passionate about improving the way we work. This role is ideal for someone who doesn’t just manage processes – they challenge them, simplify them, and continuously look for better ways of delivering results.

How you will get the job done

• Support the Head of Operations Projects PMO in tracking portfolio metrics, including financial management, risks, issue tracking, and reporting on overall portfolio progress. Power BI and Excel knowledge are mandatory.
• Support Program and Project Managers with timely collation of weekly and monthly Steering Committee reporting packs; manage actions, decisions, inputs, and outputs.
• Lead and drive continuous improvement initiatives across the project portfolio.
• Use data and insights to identify trends, recommend improvements, and measure success.
• Identify inefficiencies and implement practical, scalable solutions.
• Perform internal assurance to ensure projects comply with the Group Technology PPM governance model and are recorded in the appropriate tools and systems.
• Cooperate with other departments and international colleagues to support delivery of a priority Group Technology strategic program.
• Perform project resource-management tasks, from onboarding through work-effort reporting control.
• Provide coaching and guidance to Project Managers and act as a subject-matter expert for PMO best practice, portfolio methods, processes, tools, templates, and standards.

Skills and experience you will need

• Fluent English.
• 5+ years of PMO experience, preferably in IT-related environments.
• Advanced knowledge of Microsoft Office; Power BI and Excel knowledge are mandatory.
• Strong analytical, facilitation, and presentation skills.
• Experience creating and implementing process improvements, coordinating and overseeing project governance best practice, and communications.
• Strong understanding of resource and financial management processes, including Clarity and SAP knowledge.
• Ability to work comfortably in a multinational environment using foreign languages daily.
• Experience creating, collating, and delivering accurate, timely program reporting.
• Strong interpersonal skills and ability to collaborate with stakeholders, peers, and team members.
• Strong SharePoint knowledge and experience.
• Strong attention to detail.
• Familiarity with Agile or Waterfall.
• Proactive, positive attitude.

Nice to have

• PMI, PRINCE, or similar certification.

Perks & Benefits

Let’s be healthy

Medical package, sports card, and numerous sports sections to help employees stay in good shape.

Let’s be balanced

Flexible working hours, a confidential employee assistance program, and remote-working options. The office also includes a gaming room and is dog-friendly in Warsaw.

Let’s be smart

Workshops, training courses, hackathons, meetups, digital learning platforms, and language courses.

Let’s be responsible

Participation in CSR activities to help create a better future.

Let’s be fun

Company-wide bike races and soccer matches, film marathons in a cinema room, and other team-building activities.

Let’s be diverse

Every team member is valued regardless of gender, nationality, religious beliefs, disability, age, sexual orientation, or identity. Qualifications, experience, and mindset are valued.