HR Generalist, Fulfillment Center

🏢 Summary: Lead a high-volume e-commerce fulfillment center with full operational and financial ownership, focusing on performance, labor planning, process optimization, and leadership development. The role involves driving continuous improvement initiatives, managing large-scale teams, and partnering with cross-functional groups to improve automation and supply chain efficiency. 🗂️ Requirements: 5+ years in fulfillment, manufacturing, or distribution, 5+ years managing salaried leaders, Experience overseeing teams of 300+, BS in Engineering, Operations, or analytical Business field, Experience with Lean, Six Sigma, or Kaizen methodologies, Ability to manage operational and financial performance, Experience in labor and inventory planning 📃 Skills: Lean, SixSigma, Kaizen, Engineering, Operations, Automation, Logistics, SupplyChain, Inventory, Fulfillment 🏢 Description: Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for the PA fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring continued leadership in e-commerce speed and efficiency. How will you achieve success: Total Operational & Financial Ownership: - Assume full accountability for the PA FC’s P&L and performance metrics - Ensure every department hits aggressive targets across Safety, Quality, Delivery, and Cost Strategic Labor & Inventory Planning: - Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes - Maintain 100% on-time shipping execution Developing a "Leader of Leaders" Culture: - Directly mentor and scale a multi-tiered leadership team, including Senior Operations Managers and Area Managers - Foster a culture of high accountability and professional growth Driving Continuous Improvement: - Lead the implementation of Lean, Six Sigma, or Kaizen methodologies - Eliminate waste, optimize facility throughput, and redefine standard operating procedures (SOPs) Tech & Infrastructure Optimization: - Partner with Engineering and Software teams to identify, recommend, and integrate next-generation automation and equipment - Increase site capacity through operational improvements Cross-Functional Synergy: - Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management - Align site operations with the global supply chain strategy What experiences will help you in this role: - 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred) - 5+ years managing salaried leaders and experience overseeing teams of 300+ - BS in Engineering, Operations, or an analytical Business field - Strong problem-solving and systems optimization mindset What you can expect: - Generous vacation policy - Paid time off for wedding week - Paid parental leave and family support - Employee recognition programs and milestone rewards - Medical, dental, and vision plans - Free telehealth and mental health resources - Paid time off for community impact initiatives Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Onsite Fulfillment Services Project Manager role focused on resolving warehouse operational issues, improving inventory accuracy, and driving fulfillment process improvements within a growing ecommerce platform services organization. The position partners closely with fulfillment center operations teams and supports long-term operational scalability across multiple fulfillment centers. 🗂️ Requirements: Experience in fulfillment center, distribution center, or 3PL operations, Knowledge of warehouse operations and workflows, Ability to use WMS scanners for inventory adjustments and warehouse transactions, Power Industrial Equipment certification or ability to obtain within 30 days, Ability to prioritize tasks and work independently, Experience with inventory control, ICQA, or cycle count processes, Experience with inbound receiving and discrepancy management, Ability to communicate operational findings and corrective actions clearly 📃 Skills: WMS, ICQA, Inventory, Receiving, Claude, Scanning, Cyclecount, Warehouse 🏢 Description: Spreetail is seeking a Fulfillment Services Project Manager to support and improve fulfillment operations within its Platform Services organization. Based onsite at one of the U.S. fulfillment centers, this role focuses on resolving operational challenges, improving inventory accuracy, and driving process improvements that enhance warehouse performance and customer experience. How you will achieve success in this role: - Take immediate action to resolve inventory, storage, and order exceptions within your scope using your scanner and system access. - Document recurring trends, systemic process gaps, and repeat exceptions, then partner with leadership to drive long-term operational improvements. - Improve order accuracy, inventory integrity, and product quality by proactively preventing errors before they impact customers. - Collaborate closely with FC Operations, ICQA, Receiving, and Platform Services teams to support operational effectiveness and advocate for brand priorities. - Balance immediate problem solving with proactive inspections, investigations, and documentation to reduce repeat issues and improve fulfillment performance. What experiences will help you in this role: - Experience working in a fulfillment center, distribution center, or 3PL environment with knowledge of warehouse operations and workflows. - Comfortable using WMS scanners for inventory adjustments, location corrections, and warehouse transactions. - Power Industrial Equipment certification or ability to obtain certification within the first 30 days. - Ability to prioritize work, make decisions independently, and take ownership of issue resolution. - Ability to identify operational issues early and clearly communicate findings and recommendations. - Experience with inventory control, ICQA or cycle count processes, inbound receiving and discrepancy management, brand-facing operational documentation, and AI-assisted tools such as Claude. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and additional paid time off benefits. - Employee recognition programs and milestone rewards. - Medical, dental, and vision coverage, along with telehealth and mental health resources. - Paid time off opportunities to support community involvement and social impact. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Hands-on HR Generalist role supporting employees across North America while contributing to global HR operations and processes. The position focuses on employee support, HR documentation and compliance, HR systems management, and consistent execution of core HR workflows. Based in Washington, DC, this hybrid role partners closely with HR Operations and HRBPs to enhance employee experience and process accuracy. 🗂️ Requirements: 2-5 years of HR Generalist, HR Operations, or People Operations experience, Working knowledge of U.S. employment law and HR compliance, Experience maintaining accurate employee documentation and HR data, Experience with HRIS systems, Ability to handle confidential information with discretion, Strong organizational skills and attention to detail, Ability to manage multiple tasks in a fast-paced environment, Strong communication and employee support skills 📃 Skills: HRIS, Compliance, Onboarding, Offboarding, Payroll, Documentation, Auditing, DataEntry, Benefits, EmploymentLaw 🏢 Description: We’re looking for a hands-on, employee-focused HR Generalist to support employees across North America while contributing to global HR processes. This role is ideal for someone who enjoys delivering high-quality employee support, thrives in a fast-paced environment, and is excited to help strengthen HR systems and documentation across regions. This position reports directly to the Global Head of HR Operations and partners with HR Operations, HRBPs, and employees across the organization. What You'll Do as an HR Generalist Employee Support & Experience - Serve as the first point of contact for employees in North America and a global resource for employee HR inquiries. - Provide timely support with questions about benefits, policies, time off, payroll, systems navigation, and general HR processes. - Ensure new hires experience a smooth onboarding process and that departing employees complete offboarding steps consistently. - Escalate manager-facing, employee relations, or other complex matters to the appropriate HRBP. HR Documentation, Data Accuracy & Compliance - Maintain up-to-date employee documentation, including contracts, forms, and required records. - Ensure HR data accuracy across HRIS and documentation repositories through regular audits and updates. - Complete compliance tasks, including file audits, eligibility documentation verification, and regulatory updates. - Support global consistency in documentation standards and tracking. Process Execution & Global Coordination - Execute core HR processes across multiple regions following established workflows. - Partner with Global HR Operations to support consistent process execution (onboarding, offboarding, changes, compliance updates). - Document process updates and improvements to enhance clarity, reduce errors, and support scalability. HR Systems & Record Management - Enter, update, and maintain employee data in HR systems with accuracy and completeness. - Troubleshoot basic system questions and escalate technical issues as needed. - Support periodic HR system clean-ups and configuration updates. Benefits, Leave & Employee Relations Support - Assist employees with routine benefits questions and navigation of self-service tools. - Coordinate leave-related documentation and communication in partnership with the Total Rewards team. - Provide first-level employee relations support and escalate complex issues to HRBPs. Continuous Improvement & Special Projects - Identify opportunities to improve HR processes, documentation clarity, and employee experience. - Support global HR initiatives and operations projects. - Collect and share employee feedback to refine HR programs and workflows. Key Skills - 2-5 years of HR Generalist, HR Operations, or People Operations experience. - Working knowledge of U.S. employment law and HR compliance requirements. - High degree of accuracy in maintaining employee documentation and HR data. - Strong communication and customer-service orientation. - Strong organizational skills and ability to manage multiple tasks. - Experience handling confidential information with professionalism. - Comfort working in dynamic, fast-paced environments. - Familiarity with HRIS systems and HR documentation standards. Additional Information - Hybrid work model requiring a minimum of three days per week in the office. - Access to US export-controlled software and/or technology may be required; necessary licenses will be arranged if needed. - Anticipated base salary range: $60,000—$90,000 USD. Final salary based on location, skills, experience, and qualifications. - Eligible for annual equity awards and employee benefits program, including vacation, sick and personal time off; medical, dental, vision, life, and disability coverage; 401(k) plan; health and wellness reimbursement; Employee Stock Purchase Plan. Global Perks - Name Your Satellite Program (NYSP) Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program (EAP) - Employee Stock Purchase Program (ESPP) - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, incident investigations, training, and emergency preparedness. The position independently owns safety metrics, OSHA compliance, and continuous improvement initiatives across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience including OSHA compliance and 300 logs management, Experience supporting multi-shift operations including nights or weekends, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Ability to independently manage and execute integrated safety programs, Experience managing workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, ORIR, LTI, RootCauseAnalysis, IncidentInvestigation, SafetyAuditing, WorkersCompensation, PIT, EmergencyResponse, Compliance 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting an integrated Operations team in determining root cause, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations support and engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training must be completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure — with results consistently improving quarter-over-quarter. - Maintain emergency response plans, evacuation procedures, and first aid resources so they are current, posted, and practiced regularly across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, report claims on time, and drive costs downward. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently without Safety Supervisor support. - Comfortable working as a floor-level presence, spending a significant portion of each shift on the warehouse floor. What you can expect: - Flexible work culture focused on results, generous vacation policy, paid time off for wedding week, paid parental leave, and support for growing families. - Recognition for accomplishments through milestone rewards and Spotlight Awards. - Health and wellness benefits including medical, dental, and vision plans, free telehealth, and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Safety Manager role focused on leading and executing workplace safety programs within a fulfillment center environment. The position is responsible for OSHA compliance, incident investigations, safety audits, training coordination, emergency preparedness, and workers’ compensation management while maintaining a strong floor-level presence. The role supports multi-shift warehouse operations and drives corrective actions to improve safety performance metrics. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Knowledge of OSHA regulations and regulatory compliance, Experience managing OSHA 300 logs, complaints, and onsite support, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits, Experience leading incident investigations, Experience conducting root cause analysis, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Safety, Training, Analytics, Reporting 🏢 Description: Spreetail’s Safety team protects employees by driving a proactive safety culture across fulfillment center operations. The Safety Manager owns both strategic oversight and daily execution of safety programs, maintaining a strong floor presence through audits, investigations, training, and compliance management. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Analyze safety data, support Operations teams in determining root causes, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure. - Maintain emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely reporting. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently. - Comfortable working as a floor-level presence with significant time spent on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and paid time off for major life events. - Recognition programs including milestone rewards and Spotlight Awards. - Medical, dental, and vision plans with telehealth and mental health resources. - Paid time off opportunities to support community involvement. - Inclusive and equal opportunity workplace.

🏢 Summary: Safety Manager role overseeing strategic and hands-on execution of workplace safety programs in a fulfillment center environment. The position focuses on OSHA compliance, incident investigations, safety audits, training completion, and workers’ compensation management while maintaining a strong floor-level presence across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Regulatory compliance experience, Experience managing OSHA 300 logs and complaints, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits, Experience leading incident investigations, Experience performing root cause analyses, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Training, Safety, Workerscompensation 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively maintained. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full range of responsibilities required to keep associates safe and programs audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Support Operations teams in determining root causes and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in maintaining new hire and PIT safety training completion above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, track open items to closure, and improve audit results quarter-over-quarter. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely claim reporting while reducing costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working extensively on the warehouse floor. What you can expect from us: - Flexible work culture with generous vacation policy, paid wedding week leave, paid parental leave, and family support. - Employee recognition through milestone rewards, swag credits, nonprofit donations, and Spotlight Awards. - Affordable medical, dental, and vision plans with telehealth and mental health resources. - Paid time off to support community involvement and social impact initiatives. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Senior Fulfillment Operations Manager role focused on leading daily fulfillment center operations, optimizing freight flow and labor planning, and driving continuous improvement initiatives. The position involves managing Operations and Area Managers, ensuring KPI compliance across safety, quality, delivery, and cost, and improving operational efficiency in a fast-paced ecommerce environment. 🗂️ Requirements: 3-5 years of management or leadership experience, Intermediate computer proficiency, Proficiency in Excel, Forecasting and analysis experience, Process mapping and SOP documentation skills, Scorecard and dashboard performance management, Ability to develop and manage employee development plans, Ability to lift up to 75 lbs, Ability to stand for 95% of the workday, Availability to work weekends and extended hours during busy periods, Strong leadership skills, Strong written and verbal communication skills 📃 Skills: Excel, Forecasting, Analysis, Processmapping, SOP, Dashboards, Scorecards, Operations, Logistics, Freight, Fulfillment, KPIs 🏢 Description: Spreetail is hiring a Senior Fulfillment Operations Manager to oversee the day-to-day operations at its fulfillment center. This role focuses on developing, leading, and coaching employees while optimizing fulfillment center performance. How you will achieve success: - Ensure all Key Performance Indicators (KPIs) are within tolerance of intended outcomes, including Safety, Quality, Delivery, and Cost. - Understand, drive, and ensure compliance with all fulfillment standard operating procedures. - Provide recommendations on future equipment and technology optimization. - Lead multiple Operations Managers and Area Managers effectively. - Optimize freight flow throughout the facility and lead continuous improvement projects. - Ensure labor planning across multiple facilities to manage inbound freight and daily on-time shipping expectations. - Lead a positive and collaborative culture in a high-energy environment. What experiences will help you in this role: - Intermediate level computer proficiency. - Proficiency in Excel, forecasting, and analysis. - Process mapping and SOP documentation ability. - Scorecard and dashboard performance management. - Experience managing individual development plans and developing entry-level talent. Preferred qualifications: - 3-5 years of management or leadership experience. - Ability to lift up to 75 lbs routinely throughout the workday. - Ability to stand for 95% of the workday. - Strong leadership, planning, and communication skills. - Flexibility to work weekends and extended hours during busy periods. What you can expect: - Generous vacation policy and paid time off. - Paid parental leave and family support benefits. - Medical, dental, and vision plans. - Free telehealth and mental health resources. - Opportunities for recognition and community impact initiatives.

🏢 Summary: Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center, ensuring regulatory compliance, reducing incident rates, and fostering a proactive safety culture through hands-on floor presence and data-driven corrective actions. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in warehouse, distribution, production, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs and complaints, Experience supporting multi-shift operations, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analysis, Ability to independently manage and execute safety programs, Ability to work on-site with significant floor presence 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training completed before first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain current emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working primarily on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs including milestone rewards and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and mental health resources. - Paid time off to give back and make a social impact in the community. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: Operational Learning and Development Manager embedded in a fulfillment center to lead safety culture, onboarding quality, and training programs that directly impact warehouse efficiency, compliance, and retention. The role owns SOP development, regional training audits, and supports facility launches and high-need deployments. Requires hands-on operational leadership with strong experience in high-volume fulfillment or distribution environments. 🗂️ Requirements: Multiple years experience in high-volume fulfillment, manufacturing, or distribution, 3+ years leadership experience developing frontline associates and supervisors, Proven experience building and sustaining safety-first cultures, Hands-on experience building or managing training and onboarding programs in operational environments, Experience improving retention and engagement in warehouse settings, Experience working across multiple sites or functions, Ability to document operational processes into clear SOPs and training materials, Strong problem-solving and analytical skills, Willingness to travel minimum 25% regionally and deploy to critical-need facilities 📃 Skills: SOP, Onboarding, Training, Safety, Compliance, Auditing, Analytics, ProcessDocumentation, Fulfillment, Distribution, Manufacturing, Ecommerce 🏢 Description: Spreetail is looking for an operational Learning and Development Manager whose core mission is to ensure teams are safe, highly skilled, and built to stay. This is a hands-on role embedded on the fulfillment center floor, owning end-to-end onboarding and safety culture for the facility. The role connects training quality directly to warehouse efficiency, accident reduction, and associate retention. How you will achieve success: Make Safety the Standard: - Build and sustain a safety-first culture at your home FC and across every site in your regional assignment - Lead safety training, conduct walk-throughs, reinforce safe behaviors, and drive near-miss reporting culture Own Onboarding Quality: - Design, deliver, and continuously improve the onboarding experience at your home FC - Ensure every new associate and leader is prepared for success Build and Maintain the Training Library: - Develop, document, and own training programs, SOPs, and job instructions that define the operating model - Ensure materials are accurate, accessible, and actively used Drive Compliance Across Your Region: - Audit training completion and safety compliance at home and assigned regional FCs - Identify gaps, build corrective plans, track completion, and hold sites accountable - Travel within region a minimum of 25% Build a Culture That Retains People: - Develop and execute retention programs through development, recognition, and engagement - Use onboarding quality and learning culture as primary retention levers Connect Learning to Operational Performance: - Partner with site leadership to identify execution gaps linked to training - Build targeted interventions to improve efficiency, quality, and cost - Measure impact of training initiatives Deploy When the Network Needs You: - Provide direct operational support during high onboarding volume or critical initiatives - Join Away Team deployments regardless of home FC Support Facility Launches: - Stand up training infrastructure, onboarding programs, and safety culture for new fulfillment centers What experiences will help you in this role: - Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise preferred - 3+ years in leadership developing frontline associates and supervisors - Proven track record building safety-first cultures - Hands-on experience building or managing training programs and onboarding curriculum in operational environments - Demonstrated ability to improve retention and engagement in high-velocity warehouse environments - Experience working across multiple sites or functions and building trust quickly - Strong ability to document complex operational processes into clear SOPs and training materials - Strong problem-solving and analytical skills - Willingness to travel at least 25% within assigned region and deploy to critical-need facilities What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave - Recognition programs including milestone gifts and awards - Medical, dental, and vision plans with nationwide coverage - Free telehealth and on-demand mental health resources - Paid time off to give back to the community

🏢 Summary: Full-time, on-site HR Generalist role supporting a high-growth pharmacy fulfillment operation, managing the full employee lifecycle from recruitment to offboarding. The position ensures compliance with employment laws, pharmacy regulations, and internal policies while overseeing onboarding, employee relations, benefits, performance management, and HR reporting. Requires strong compliance knowledge, HRIS proficiency, and experience in a fast-paced, operations-driven environment. 🗂️ Requirements: Bilingual English and Spanish, Bachelor’s degree in Human Resources, Business Administration, or related field, 3–5 years of HR generalist experience in high-volume, operations-heavy environment, Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law, Experience administering DEA-compliant background checks and pre-employment screenings, Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent), Experience managing full-cycle recruitment and applicant tracking systems, Ability to manage HR compliance recordkeeping and documentation, Ability to work on-site in a fast-paced fulfillment center environment 📃 Skills: HRIS, ADP, Paycor, Workday, ATS, FLSA, FMLA, ADA, HIPAA, OSHA, DEA, EEO, BackgroundChecks, Reporting, Bilingual, Spanish, English 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.Job description Overview The HR Generalist serves as a key people partner to operational leadership at The Pharmacy Hub, supporting a mission-driven, high-growth organization dedicated to breaking barriers in healthcare by championing access, intervention, and affordability. This role manages the full employee lifecycle—from recruitment to offboarding—while ensuring compliance with employment laws, pharmacy regulations, and internal policies. Overseeing core HR functions, including onboarding, employee relations, benefits, performance management, and compliance, the HR Generalist partners with employees and leaders to promote consistent practices, support collaboration, and foster a positive, compliant workplace aligned with organizational goals. Success in this role requires strong communication, problem-solving skills, and a commitment to customer focus, innovation, and continuous improvement. Success in this role requires strong communication, problem-solving skills, and knowledge of employment laws, all guided by our commitment to a customer- first mindset, innovation for intervention and continuous improvement. Responsibilities Talent Acquisition Manage full-cycle recruitment for hourly, technical, and professional roles Partner with department heads to draft and post position requisitions Screen, interview, and coordinate offers in compliance with EEO guidelines Maintain applicant tracking system (ATS) and hiring metrics Onboarding & Offboarding Execute pre-employment background checks and drug screening per DEA/pharmacy standards Coordinate new hire orientation including HIPAA training and compliance acknowledgments Manage separation process, conduct exit interviews, and process documentation Employee Relations Serve as first point of contact for employee concerns and conflict resolution Support management in performance improvement plans (PIPs) and disciplinary actions Compliance & Policy Ensure adherence to federal and state employment law (FLSA, FMLA, ADA, OSHA) Maintain employee files and records in compliance with HIPAA and state pharmacy board requirements Administer DEA background check compliance for roles with controlled substance access Training & Development Coordinate mandatory compliance training calendar (DEA, HIPAA, safety, harassment prevention) Partner with Operations on role-specific onboarding across various departments Track training completion and maintain training records HR Operations & Reporting Process HRIS data entry, updates, and audits (hires, terminations, status changes, pay changes) Generate HR metrics reports for leadership (headcount, turnover, time-to-fill, etc.) Skills Bilingual English and Spanish required Bachelor's degree in human resources, business administration, or related field 3–5 years of HR generalist experience in a high-volume, operations-heavy environment Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law Experience administering pre-employment background checks including DEA-compliant screenings Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent) Strong documentation habits and attention to compliance recordkeeping Ability to manage competing priorities in a fast-paced fulfillment center environment Job Type: Full-time Schedule: 44 hours per week Monday to Friday Ability to Commute: Davie, FL (Required) Work Location: In person - 100% On Site Pay Range$70,000—$80,000 USDBenefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.