Senior Fulfillment Operations Manager

🏢 Summary: Area Manager role supporting fulfillment center launches, crisis response, and operational improvement across a distributed ecommerce network. The position involves traveling between facilities, leading inbound and outbound operations, driving process improvements, and transitioning into permanent site leadership at a new fulfillment center. Ideal for candidates with leadership experience who thrive in fast-changing operational environments. 🗂️ Requirements: 2–4 years of management or leadership experience, Proficiency in Excel, Experience with SOP documentation, Commitment to workplace safety, Ability to give and receive feedback, Willingness to travel at least 25%, Openness to relocation, Availability for weekends and extended hours during peak periods 📃 Skills: Excel, SOP, Operations, Fulfillment, Logistics, Safety 🏢 Description: Spreetail is looking for a driven and adaptable Area Manager to join the Away Team — a small, high-impact group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will be embedded across the fulfillment center network, learning the operating model from the ground up and deploying where support is needed most. This role is built for someone who thrives in change, learns fast, and wants a clear path to site ownership. When a new fulfillment center opens, you will transition into permanent leadership there with the skills and operational knowledge to lead from day one. How will you achieve success: - Embed in assigned fulfillment centers during onboarding, contributing to daily inbound and outbound operations while building deep fluency in the operating model. - Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support to stabilize performance and accelerate recovery. - Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and support fulfillment center team member development. - Identify and drive process improvements that increase efficiency, accuracy, and safety. - Champion a safety-first culture by identifying unsafe behaviors or hazards and treating near-misses as learning opportunities. - Travel to assigned or activated facilities a minimum of 25% of the time, with potential for increased travel based on network needs. - Prepare to transition into a permanent Area Manager role at a new fulfillment center. What experiences will help you in this role: - 2–4 years of management or leadership experience. - Comfortable operating in ambiguous, fast-changing environments. - Proficient in Excel. - Experience in standard operating procedure documentation. - Genuine commitment to workplace safety. - Ability to give and receive positive and negative feedback. - Willingness and ability to travel a minimum of 25% of the time. - Openness to relocation when placed at a future fulfillment center. - Flexibility to work some weekends and extended hours during peak periods or facility activations. What you can expect: - Flexible work culture with generous vacation policies, paid parental leave, and additional paid time off benefits. - Recognition programs and milestone rewards. - Medical, dental, and vision coverage, plus telehealth and mental health resources. - Opportunities to participate in community impact initiatives with paid volunteer time off. - Inclusive and equal opportunity workplace.

🏢 Summary: Operational Learning and Development Manager embedded in a fulfillment center to lead safety culture, onboarding quality, and training programs that directly impact warehouse efficiency, compliance, and retention. The role owns SOP development, regional training audits, and supports facility launches and high-need deployments. Requires hands-on operational leadership with strong experience in high-volume fulfillment or distribution environments. 🗂️ Requirements: Multiple years experience in high-volume fulfillment, manufacturing, or distribution, 3+ years leadership experience developing frontline associates and supervisors, Proven experience building and sustaining safety-first cultures, Hands-on experience building or managing training and onboarding programs in operational environments, Experience improving retention and engagement in warehouse settings, Experience working across multiple sites or functions, Ability to document operational processes into clear SOPs and training materials, Strong problem-solving and analytical skills, Willingness to travel minimum 25% regionally and deploy to critical-need facilities 📃 Skills: SOP, Onboarding, Training, Safety, Compliance, Auditing, Analytics, ProcessDocumentation, Fulfillment, Distribution, Manufacturing, Ecommerce 🏢 Description: Spreetail is looking for an operational Learning and Development Manager whose core mission is to ensure teams are safe, highly skilled, and built to stay. This is a hands-on role embedded on the fulfillment center floor, owning end-to-end onboarding and safety culture for the facility. The role connects training quality directly to warehouse efficiency, accident reduction, and associate retention. How you will achieve success: Make Safety the Standard: - Build and sustain a safety-first culture at your home FC and across every site in your regional assignment - Lead safety training, conduct walk-throughs, reinforce safe behaviors, and drive near-miss reporting culture Own Onboarding Quality: - Design, deliver, and continuously improve the onboarding experience at your home FC - Ensure every new associate and leader is prepared for success Build and Maintain the Training Library: - Develop, document, and own training programs, SOPs, and job instructions that define the operating model - Ensure materials are accurate, accessible, and actively used Drive Compliance Across Your Region: - Audit training completion and safety compliance at home and assigned regional FCs - Identify gaps, build corrective plans, track completion, and hold sites accountable - Travel within region a minimum of 25% Build a Culture That Retains People: - Develop and execute retention programs through development, recognition, and engagement - Use onboarding quality and learning culture as primary retention levers Connect Learning to Operational Performance: - Partner with site leadership to identify execution gaps linked to training - Build targeted interventions to improve efficiency, quality, and cost - Measure impact of training initiatives Deploy When the Network Needs You: - Provide direct operational support during high onboarding volume or critical initiatives - Join Away Team deployments regardless of home FC Support Facility Launches: - Stand up training infrastructure, onboarding programs, and safety culture for new fulfillment centers What experiences will help you in this role: - Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise preferred - 3+ years in leadership developing frontline associates and supervisors - Proven track record building safety-first cultures - Hands-on experience building or managing training programs and onboarding curriculum in operational environments - Demonstrated ability to improve retention and engagement in high-velocity warehouse environments - Experience working across multiple sites or functions and building trust quickly - Strong ability to document complex operational processes into clear SOPs and training materials - Strong problem-solving and analytical skills - Willingness to travel at least 25% within assigned region and deploy to critical-need facilities What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave - Recognition programs including milestone gifts and awards - Medical, dental, and vision plans with nationwide coverage - Free telehealth and on-demand mental health resources - Paid time off to give back to the community

🏢 Summary: Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center, ensuring regulatory compliance, reducing incident rates, and fostering a proactive safety culture through hands-on floor presence and data-driven corrective actions. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in warehouse, distribution, production, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs and complaints, Experience supporting multi-shift operations, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analysis, Ability to independently manage and execute safety programs, Ability to work on-site with significant floor presence 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training completed before first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain current emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working primarily on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs including milestone rewards and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and mental health resources. - Paid time off to give back and make a social impact in the community. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, incident investigations, training, and emergency preparedness. The position independently owns safety metrics, OSHA compliance, and continuous improvement initiatives across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience including OSHA compliance and 300 logs management, Experience supporting multi-shift operations including nights or weekends, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Ability to independently manage and execute integrated safety programs, Experience managing workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, ORIR, LTI, RootCauseAnalysis, IncidentInvestigation, SafetyAuditing, WorkersCompensation, PIT, EmergencyResponse, Compliance 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting an integrated Operations team in determining root cause, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations support and engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training must be completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure — with results consistently improving quarter-over-quarter. - Maintain emergency response plans, evacuation procedures, and first aid resources so they are current, posted, and practiced regularly across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, report claims on time, and drive costs downward. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently without Safety Supervisor support. - Comfortable working as a floor-level presence, spending a significant portion of each shift on the warehouse floor. What you can expect: - Flexible work culture focused on results, generous vacation policy, paid time off for wedding week, paid parental leave, and support for growing families. - Recognition for accomplishments through milestone rewards and Spotlight Awards. - Health and wellness benefits including medical, dental, and vision plans, free telehealth, and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position is responsible for reducing incident rates, managing OSHA records, and driving continuous safety improvements across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analyses, Experience supporting multi-shift operations, Ability to independently manage and execute safety programs, Ability to conduct floor-level safety oversight and training 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, WorkersCompensation, PIT, Compliance, SafetyTraining 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments — ensure onboarding safety training is completed before a new hire’s first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs, milestone rewards, and opportunities to give back to the community. - Affordable medical, dental, and vision plans with nationwide coverage. - Free telehealth and on-demand mental health resources. - Paid time off to support community involvement. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, driving a proactive safety culture and ensuring full regulatory compliance. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position independently manages safety performance metrics, OSHA recordkeeping, and workers’ compensation processes to maintain audit readiness and reduce incidents. 🗂️ Requirements: 3+ years safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs, complaints, and onsite regulatory support, Experience supporting multi-shift operations, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits, Experience leading incident investigations, Experience performing root cause analyses, Ability to independently own and execute safety programs, Ability to work on-site with significant floor-level presence 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, Compliance, WorkersCompensation, SafetyTraining, EmergencyResponse 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role maintains a strong floor-level presence, conducting walk-throughs, leading incident investigations, delivering training, and ensuring compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting Operations in determining root causes, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times, with onboarding safety training completed before a new hire’s first shift. - Conduct monthly safety audits, score results, and track open items to closure with consistent quarter-over-quarter improvement. - Maintain and regularly practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, report claims on time, and drive cost reduction. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture that promotes results and encourages time off, including generous vacation policy, paid time-off for wedding week, and paid parental leave. - Recognition programs including milestone gifts, swag store credit, nonprofit donations, and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. - Commitment to a diverse and inclusive workplace and equal opportunity employment.

🏢 Summary: On-site Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center environment. The position owns safety metrics, OSHA compliance, incident investigations, audits, and training while maintaining an active floor presence. This role independently drives corrective actions and ensures regulatory and operational safety standards are consistently met. 🗂️ Requirements: 3+ years safety or EHS experience in warehouse, production, distribution, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs management, Experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Experience performing root cause analyses, Ability to manage workers’ compensation claims and modified duty programs, Experience supporting multi-shift operations, Ability to independently execute and manage safety programs without supervisor support, Capability to deliver safety and PIT training with 95%+ completion rates 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, PIT, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect associates by driving a proactive safety culture across the fulfillment center. The Safety Manager owns both the strategic oversight and hands-on execution of safety programs, maintaining a strong floor presence to ensure compliance and operational excellence. How you will achieve success: - Own key ORIR & LTI rates, ensuring they trend at or below industry benchmarks for warehouse and e-fulfillment operations; analyze data, determine root causes with Operations, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is accurately documented, thoroughly investigated, and corrective actions are closed on time. - Support P&C in maintaining new hire and PIT safety training completion at or above 95% for all associates; ensure onboarding safety training is completed before first shift. - Conduct and score monthly safety audits; track and close open items with consistent quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid readiness across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, ensure timely reporting, and drive cost reduction trends. What experiences will help you in this role: - 3+ years of safety or EHS experience in production, warehouse, distribution center, or e-fulfillment environments. - Formal regulatory experience including OSHA 300 logs, complaint handling, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without dedicated Safety Supervisor support. - Ability to maintain a consistent floor-level presence, spending significant time on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and additional paid time off benefits. - Recognition programs and milestone rewards. - Comprehensive health benefits including medical, dental, vision, telehealth, and mental health resources. - Opportunities for community involvement with paid time off for social impact activities.

🏢 Summary: The Safety Manager leads and executes all safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive, floor-level safety culture. This role owns incident metrics, investigations, audits, training completion, and workers’ compensation management while working closely with operations teams. It requires hands-on involvement in hazard analysis, root cause investigations, and continuous safety improvement across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Experience supporting multi-shift operations, Ability to independently own and execute safety programs, Ability to manage workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, RegulatoryCompliance, PIT, EmergencyResponse 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role maintains a strong floor-level presence, conducting walk-throughs, leading incident investigations, delivering training, and ensuring compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations; own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments; ensure onboarding safety training is completed before a new hire’s first shift. - Conduct monthly safety audits, score results, and track open items to closure with continuous improvement quarter-over-quarter. - Maintain and regularly practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, ensure timely reporting, and drive cost reduction. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without dedicated Safety Supervisor support. - Comfortable maintaining a strong floor presence, spending significant time on the warehouse floor. What you can expect: - Flexible work culture promoting results and time off when needed, including generous vacation policy, paid parental leave, and additional paid time-off benefits. - Recognition programs celebrating accomplishments and impact. - Health and wellness benefits including medical, dental, vision, telehealth, and mental health resources. - Opportunities to give back to the community with paid time off for social impact activities. - Commitment to a diverse and inclusive workplace.

🏢 Summary: Manager, Planning role focused on leading supply chain planning, inventory optimization, and SIOP processes for robotics manufacturing operations. The position involves managing planners and analysts, driving supply chain KPIs, and partnering cross-functionally to support global demand and scalable operational growth. This onsite role includes strategic and tactical planning responsibilities in a fast-paced high-tech manufacturing environment. 🗂️ Requirements: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, 2–3+ years in a supervisory or management role, BA/BS in Supply Chain, Operations, Engineering, or related field, Proficiency in IBP/SIOP processes, Experience with MRP/ERP systems, Knowledge of statistical forecasting methods, Advanced data visualization and reporting skills, Ability to work in fast-paced evolving environments, Authorization to work in the United States 📃 Skills: IBP, SIOP, MRP, ERP, Forecasting, Planning, Analytics, Visualization, Inventory, Sourcing, Manufacturing, SupplyChain, APICS, CPIM, CSCP, CPF, ACPF 🏢 Description: About the Role We are looking for a Manager, Planning who is passionate about utilizing robotics to improve our daily lives. Leading a key segment of our Supply Chain team, you will oversee the coordination of team activities including but not limited to the optimization of our material and inventory plans. You will partner closely with Manufacturing, Sourcing, and Inventory Management teams to ensure we have the necessary materials to meet surging global demand for our groundbreaking robots. The ideal candidate is a person with strong analytical skills and the ability to think at both tactical and strategic levels. This leader must be competent at doing individual contributor work as well as leading other individual contributors. As with any technology development company, we need team members who possess the ability to be proactive at anticipating and mitigating supply chain risks. About the Work - Tactical Leadership: Lead the creation, review, and execution of comprehensive supply and inventory replenishment plans for finished goods and raw materials across a 12 to 24 month time horizon. - Team Leadership: Guide and mentor a small team of planners and analysts, ensuring thorough material readiness validation for manufacturing orders and fostering a high-performance culture. - Accountability: Own and report on critical supply chain KPIs, including supply plan forecast accuracy, working capital optimization, customer fill rates, and inbound freight efficiencies. - Inventory & Risk Management: Own and report on inventory health, material gaps, supply chain risks and gaps. Establish inventory strategies using whatever method is appropriate to insulate the business from logistics instability, tariffs, and supplier volatility. - Data & System Governance: Partner with Sourcing to promote supply chain master data integrity particularly for those data elements that are utilized in planning calculations. - SIOP / S&OP Architecture: Serve as a driving force in the preparation and presentation of Sales & Operations, S&OE/SIOP reporting. Facilitate cross-functional alignment between executive stakeholders to synchronize supply with commercial demand. - Lifecycle Management: Partner with Engineering and Sourcing to direct inventory strategies for new product introductions (NPI) and end-of-life (EOL) product phase-outs, minimizing obsolescence exposure. - Process Scaling: Design, formalize, and optimize supply planning workflows and policies to help the company on its journey of maturity into a structured, scalable enterprise. About You - Experience: 8+ years of supply chain planning experience in high-tech, robotics, or industrial manufacturing, with at least 2–3 years in a supervisory or management role. - Education: BA/BS degree in Supply Chain, Operations, Engineering, or a related field required. MBA or Master's in Supply Chain preferred. - Technical Expertise: Deep proficiency in Integrated Business Planning (IBP/SIOP), advanced MRP/ERP systems, and statistical forecasting methods, including their direct financial impacts. - Analytical Power: Advanced data visualization and reporting skills; ability to translate complex supply chain data into high-level strategic insights for executive presentations. - Adaptability: Proven ability to thrive and establish structure in a fast-paced, evolving environment where processes are still being defined. - Certifications: CPF or ACPF certification is highly preferred, or APICS (CPIM/CSCP). - Leadership & Influence: Exceptional interpersonal, negotiation, and facilitation skills. You excel at driving cross-functional alignment across Sales, Finance, Engineering, and Operations to achieve overarching organizational goals. Location This is an onsite position at our Salem office. Compensation and Benefits - Anticipated Base Salary Range: $112,000—$145,000 USD - 401(k) plan with 6% company match - Company stock options - 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees - Benefits eligible from first day of employment - Employee Assistance Program (EAP) - Flexible unlimited PTO and 12 company holidays for exempt employees - Vacation days, paid sick leave, and holidays for non-exempt employees - Catered lunches and on-site refreshments - Generous paid parental leave - Flexible work arrangements - Professional development and tuition reimbursement programs - Relocation assistance for eligible roles - Annual discretionary bonus for eligible roles Applicants must have current authorization to work in the United States.

🏢 Summary: The Go-To-Market Operations Leader drives operational excellence across Sales and Marketing by building scalable processes, owning the revenue technology stack, and delivering accurate pipeline analytics and forecasting. The role ensures data integrity, CRM governance, AI-driven automation, and performance transparency to support predictable revenue growth. It acts as a central operational partner to Sales, Marketing, Finance, and Product leadership. 🗂️ Requirements: 10+ years experience in Sales Operations, Revenue Operations, or GTM Operations in B2B SaaS/DaaS environments, Proven experience designing and scaling SalesTech and MarTech ecosystems, Deep expertise with CRM systems (Salesforce, HubSpot), Strong experience with pipeline analytics, forecasting models, and SaaS/DaaS KPI reporting, Experience implementing automation and AI-driven insights in revenue operations, Experience managing cross-functional and technical projects, Ability to work hybrid (minimum three days per week in office) 📃 Skills: Salesforce, HubSpot, CRM, SalesTech, MarTech, Analytics, Forecasting, AI, Automation, SaaS, DaaS, Reporting, Dashboards, KPIs 🏢 Description: The position purpose As Go-To-Market Operations Leader, you are responsible for ensuring operational excellence across Spire's Marketing and Sales organizations through scalable processes, integrated tools, actionable insights, and disciplined performance governance. You are a hands-on operational leader who translates Spire's Go-To-Market strategy into reliable execution. You ensure that Sales and Marketing teams operate on accurate data, efficient workflows, and a fully integrated revenue technology stack that supports predictable growth across Commercial and Government segments. As part of Spire's Growth Marketing and GTM leadership team, you act as the central operational partner to Sales leadership, Marketing, Finance, and Product teams. Your mission is to ensure that the organization can plan, execute, measure, and improve revenue performance with confidence and transparency. Success in this role is measured by sales efficiency, pipeline transparency, forecast accuracy, and operational scalability. Role focus Provide leadership with reliable pipeline visibility and forecasting accuracy Ensure operational excellence across Sales and Marketing Build and maintain an integrated SalesTech and MarTech ecosystem Enable data-driven decision making across GTM teams Establish governance across CRM, reporting, processes, and revenue operations Act as the operational partner to Sales, Marketing and Finance leadership Core responsibilities Sales Operations Governance & Process Excellence You define and enforce the operational standards that enable scalable booking and revenue execution. Responsibilities include: Designing and maintaining standardized Sales Operations processes across regions and segments Defining pipeline stages, qualification standards, and performance metrics Establishing governance across CRM usage, reporting standards, and operational workflows Driving alignment between Sales, Marketing, Customer Success, and Product teams Ensuring consistent operating models across Commercial and Government sales motions Revenue Technology Stack Ownership (SalesTech & MarTech) You own the evolution and operational integrity of the GTM technology ecosystem. Responsibilities include: Defining and executing the SalesTech and MarTech roadmap Ensuring integration across core platforms such as CRM (e.g., Salesforce), marketing automation (Hubspot), analytics, and enablement tools Automating business processes wherever possible to reduce manual work and improve data reliability Working closely with IT and engineering teams on system integrations and architecture Continuously evaluating and improving the GTM tech stack to support growth and efficiency This role requires a hands-on operator who understands both the technical and business implications of GTM systems. Pipeline Analytics, Forecasting & Revenue Insights You ensure leadership has full transparency into revenue performance. Responsibilities include: Owning pipeline analytics, conversion metrics, and coverage analysis Managing forecasting processes and improving forecast accuracy Delivering performance dashboards for Sales leadership and executive teams Providing insights into pipeline health, sales efficiency, and revenue risks Supporting Finance with bookings tracking, forecasting alignment, and revenue planning inputs Business Reviews & Performance Cadence You establish the operational rhythm of Spire's Sales & Marketing organization. Responsibilities include: Owning the operational framework for: Weekly pipeline reviews Monthly performance reviews Quarterly business reviews (QBRs) Ensuring consistent reporting standards across Sales leadership Providing structured insights to support executive and board-level discussions Enabling Sales leadership to make fast, informed decisions based on reliable data Cross-Functional Leadership & Stakeholder Management You serve as a central partner across Spire's leadership team. Responsibilities include: Partnering closely with: Sales leadership Marketing leadership Finance Product Management Customer Success Aligning revenue operations with corporate planning and budgeting cycles Driving transparency and accountability across GTM performance Coordinating cross-functional initiatives that improve revenue execution AI-Driven Sales Operations & Automation You leverage modern AI capabilities to improve operational intelligence and efficiency. Responsibilities include: Identifying and implementing AI-driven analytics and automation across the revenue lifecycle Supporting Sales teams with AI-enhanced tools for pipeline management and decision support Continuously evaluating emerging AI capabilities across the GTM (Marketing & Sales) technology stack Sales Enablement, Training & Operational Readiness You ensure that Sales teams operate with the tools, knowledge, and operational discipline required to execute consistently across markets. Responsibilities include: Designing and maintaining structured Sales training formats and training kits aligned with Spire's GTM motions Delivering operational training on pipeline management, forecasting discipline, CRM usage, and reporting standards Ensuring Sales teams understand and adopt SalesTech and MarTech tools used across the revenue lifecycle Partnering with Marketing and Product teams to ensure Sales collateral and messaging are correctly applied in customer conversations Supporting onboarding and ramp-up of new Sales team members through standardized operational training programs This function ensures that Sales Operations not only provides tools and data, but also drives the operational discipline required for predictable revenue execution Deliverables Pipeline analytics and conversion insights Executive performance dashboards Bookings reporting and forecasting frameworks Budget and planning insights for Finance Governance of CRM, SalesTech, MarTech, and reporting standards Sales training program including formats and enablement kits Sales collateral and pitch frameworks aligned with GTM positioning Desired skillset 10+ years of experience in Sales Operations, Revenue Operations, or GTM Operations in technology-driven B2B environments supporting SaaS and DaaS recurring revenue business models Proven experience designing and scaling SalesTech and MarTech ecosystems Deep expertise with CRM systems (e.g., Salesforce, HubSpot) and revenue analytics tools Strong experience with pipeline analytics, forecasting models, and performance reporting by developing SaaS and DaaS KPIs and pro-actively managing and holding teams accountable Demonstrated ability to work directly with Sales leadership, Finance, and executive stakeholders Hands-on experience implementing automation and AI-driven insights in revenue operations Strong analytical, structured, and problem-solving capabilities Ability to balance strategic planning with operational execution Experience managing cross-functional and technical projects Excellent stakeholder management and communication skills Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. The anticipated base salary range for this position is listed below. Final base salary for this role will be based on the location, skills, experience and qualifications. In addition to base compensation, this role may be eligible for annual equity awards and our employee benefits program, including vacation, sick, and personal time off; optional medical, dental, vision, life, and disability coverage; a 401(K) plan; health and wellness reimbursement program; and participation in the Employee Stock Purchase Plan. Salary Range $130,000—$145,000 USD Global Perks Name Your Satellite Program (NYSP) Launch Attendance Generous Time Off Policy Education Assistance Program Employee Assistance Program (EAP) Employee Stock Purchase Program (ESPP) Family Leave Fitness Reimbursement Employee Referral Program Healthy snacks & beverages in every office