Fulfillment Services Project Manager

🏢 Summary: Senior Fulfillment Operations Manager role focused on leading daily fulfillment center operations, optimizing freight flow and labor planning, and driving continuous improvement initiatives. The position involves managing Operations and Area Managers, ensuring KPI compliance across safety, quality, delivery, and cost, and improving operational efficiency in a fast-paced ecommerce environment. 🗂️ Requirements: 3-5 years of management or leadership experience, Intermediate computer proficiency, Proficiency in Excel, Forecasting and analysis experience, Process mapping and SOP documentation skills, Scorecard and dashboard performance management, Ability to develop and manage employee development plans, Ability to lift up to 75 lbs, Ability to stand for 95% of the workday, Availability to work weekends and extended hours during busy periods, Strong leadership skills, Strong written and verbal communication skills 📃 Skills: Excel, Forecasting, Analysis, Processmapping, SOP, Dashboards, Scorecards, Operations, Logistics, Freight, Fulfillment, KPIs 🏢 Description: Spreetail is hiring a Senior Fulfillment Operations Manager to oversee the day-to-day operations at its fulfillment center. This role focuses on developing, leading, and coaching employees while optimizing fulfillment center performance. How you will achieve success: - Ensure all Key Performance Indicators (KPIs) are within tolerance of intended outcomes, including Safety, Quality, Delivery, and Cost. - Understand, drive, and ensure compliance with all fulfillment standard operating procedures. - Provide recommendations on future equipment and technology optimization. - Lead multiple Operations Managers and Area Managers effectively. - Optimize freight flow throughout the facility and lead continuous improvement projects. - Ensure labor planning across multiple facilities to manage inbound freight and daily on-time shipping expectations. - Lead a positive and collaborative culture in a high-energy environment. What experiences will help you in this role: - Intermediate level computer proficiency. - Proficiency in Excel, forecasting, and analysis. - Process mapping and SOP documentation ability. - Scorecard and dashboard performance management. - Experience managing individual development plans and developing entry-level talent. Preferred qualifications: - 3-5 years of management or leadership experience. - Ability to lift up to 75 lbs routinely throughout the workday. - Ability to stand for 95% of the workday. - Strong leadership, planning, and communication skills. - Flexibility to work weekends and extended hours during busy periods. What you can expect: - Generous vacation policy and paid time off. - Paid parental leave and family support benefits. - Medical, dental, and vision plans. - Free telehealth and mental health resources. - Opportunities for recognition and community impact initiatives.

🏢 Summary: Operational Learning and Development Manager embedded in a fulfillment center to lead safety culture, onboarding quality, and training programs that directly impact warehouse efficiency, compliance, and retention. The role owns SOP development, regional training audits, and supports facility launches and high-need deployments. Requires hands-on operational leadership with strong experience in high-volume fulfillment or distribution environments. 🗂️ Requirements: Multiple years experience in high-volume fulfillment, manufacturing, or distribution, 3+ years leadership experience developing frontline associates and supervisors, Proven experience building and sustaining safety-first cultures, Hands-on experience building or managing training and onboarding programs in operational environments, Experience improving retention and engagement in warehouse settings, Experience working across multiple sites or functions, Ability to document operational processes into clear SOPs and training materials, Strong problem-solving and analytical skills, Willingness to travel minimum 25% regionally and deploy to critical-need facilities 📃 Skills: SOP, Onboarding, Training, Safety, Compliance, Auditing, Analytics, ProcessDocumentation, Fulfillment, Distribution, Manufacturing, Ecommerce 🏢 Description: Spreetail is looking for an operational Learning and Development Manager whose core mission is to ensure teams are safe, highly skilled, and built to stay. This is a hands-on role embedded on the fulfillment center floor, owning end-to-end onboarding and safety culture for the facility. The role connects training quality directly to warehouse efficiency, accident reduction, and associate retention. How you will achieve success: Make Safety the Standard: - Build and sustain a safety-first culture at your home FC and across every site in your regional assignment - Lead safety training, conduct walk-throughs, reinforce safe behaviors, and drive near-miss reporting culture Own Onboarding Quality: - Design, deliver, and continuously improve the onboarding experience at your home FC - Ensure every new associate and leader is prepared for success Build and Maintain the Training Library: - Develop, document, and own training programs, SOPs, and job instructions that define the operating model - Ensure materials are accurate, accessible, and actively used Drive Compliance Across Your Region: - Audit training completion and safety compliance at home and assigned regional FCs - Identify gaps, build corrective plans, track completion, and hold sites accountable - Travel within region a minimum of 25% Build a Culture That Retains People: - Develop and execute retention programs through development, recognition, and engagement - Use onboarding quality and learning culture as primary retention levers Connect Learning to Operational Performance: - Partner with site leadership to identify execution gaps linked to training - Build targeted interventions to improve efficiency, quality, and cost - Measure impact of training initiatives Deploy When the Network Needs You: - Provide direct operational support during high onboarding volume or critical initiatives - Join Away Team deployments regardless of home FC Support Facility Launches: - Stand up training infrastructure, onboarding programs, and safety culture for new fulfillment centers What experiences will help you in this role: - Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise preferred - 3+ years in leadership developing frontline associates and supervisors - Proven track record building safety-first cultures - Hands-on experience building or managing training programs and onboarding curriculum in operational environments - Demonstrated ability to improve retention and engagement in high-velocity warehouse environments - Experience working across multiple sites or functions and building trust quickly - Strong ability to document complex operational processes into clear SOPs and training materials - Strong problem-solving and analytical skills - Willingness to travel at least 25% within assigned region and deploy to critical-need facilities What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave - Recognition programs including milestone gifts and awards - Medical, dental, and vision plans with nationwide coverage - Free telehealth and on-demand mental health resources - Paid time off to give back to the community

🏢 Summary: Safety Manager role overseeing strategic and hands-on execution of workplace safety programs in a fulfillment center environment. The position focuses on OSHA compliance, incident investigations, safety audits, training completion, and workers’ compensation management while maintaining a strong floor-level presence across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Regulatory compliance experience, Experience managing OSHA 300 logs and complaints, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits, Experience leading incident investigations, Experience performing root cause analyses, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Training, Safety, Workerscompensation 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively maintained. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full range of responsibilities required to keep associates safe and programs audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Support Operations teams in determining root causes and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in maintaining new hire and PIT safety training completion above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, track open items to closure, and improve audit results quarter-over-quarter. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely claim reporting while reducing costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working extensively on the warehouse floor. What you can expect from us: - Flexible work culture with generous vacation policy, paid wedding week leave, paid parental leave, and family support. - Employee recognition through milestone rewards, swag credits, nonprofit donations, and Spotlight Awards. - Affordable medical, dental, and vision plans with telehealth and mental health resources. - Paid time off to support community involvement and social impact initiatives. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Safety Manager role focused on leading and executing workplace safety programs within a fulfillment center environment. The position is responsible for OSHA compliance, incident investigations, safety audits, training coordination, emergency preparedness, and workers’ compensation management while maintaining a strong floor-level presence. The role supports multi-shift warehouse operations and drives corrective actions to improve safety performance metrics. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Knowledge of OSHA regulations and regulatory compliance, Experience managing OSHA 300 logs, complaints, and onsite support, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits, Experience leading incident investigations, Experience conducting root cause analysis, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Safety, Training, Analytics, Reporting 🏢 Description: Spreetail’s Safety team protects employees by driving a proactive safety culture across fulfillment center operations. The Safety Manager owns both strategic oversight and daily execution of safety programs, maintaining a strong floor presence through audits, investigations, training, and compliance management. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Analyze safety data, support Operations teams in determining root causes, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure. - Maintain emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely reporting. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently. - Comfortable working as a floor-level presence with significant time spent on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and paid time off for major life events. - Recognition programs including milestone rewards and Spotlight Awards. - Medical, dental, and vision plans with telehealth and mental health resources. - Paid time off opportunities to support community involvement. - Inclusive and equal opportunity workplace.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, incident investigations, training, and emergency preparedness. The position independently owns safety metrics, OSHA compliance, and continuous improvement initiatives across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience including OSHA compliance and 300 logs management, Experience supporting multi-shift operations including nights or weekends, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Ability to independently manage and execute integrated safety programs, Experience managing workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, ORIR, LTI, RootCauseAnalysis, IncidentInvestigation, SafetyAuditing, WorkersCompensation, PIT, EmergencyResponse, Compliance 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting an integrated Operations team in determining root cause, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations support and engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training must be completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure — with results consistently improving quarter-over-quarter. - Maintain emergency response plans, evacuation procedures, and first aid resources so they are current, posted, and practiced regularly across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, report claims on time, and drive costs downward. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently without Safety Supervisor support. - Comfortable working as a floor-level presence, spending a significant portion of each shift on the warehouse floor. What you can expect: - Flexible work culture focused on results, generous vacation policy, paid time off for wedding week, paid parental leave, and support for growing families. - Recognition for accomplishments through milestone rewards and Spotlight Awards. - Health and wellness benefits including medical, dental, and vision plans, free telehealth, and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Area Manager role supporting fulfillment center launches, crisis response, and operational improvement across a distributed ecommerce network. The position involves traveling between facilities, leading inbound and outbound operations, driving process improvements, and transitioning into permanent site leadership at a new fulfillment center. Ideal for candidates with leadership experience who thrive in fast-changing operational environments. 🗂️ Requirements: 2–4 years of management or leadership experience, Proficiency in Excel, Experience with SOP documentation, Commitment to workplace safety, Ability to give and receive feedback, Willingness to travel at least 25%, Openness to relocation, Availability for weekends and extended hours during peak periods 📃 Skills: Excel, SOP, Operations, Fulfillment, Logistics, Safety 🏢 Description: Spreetail is looking for a driven and adaptable Area Manager to join the Away Team — a small, high-impact group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will be embedded across the fulfillment center network, learning the operating model from the ground up and deploying where support is needed most. This role is built for someone who thrives in change, learns fast, and wants a clear path to site ownership. When a new fulfillment center opens, you will transition into permanent leadership there with the skills and operational knowledge to lead from day one. How will you achieve success: - Embed in assigned fulfillment centers during onboarding, contributing to daily inbound and outbound operations while building deep fluency in the operating model. - Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support to stabilize performance and accelerate recovery. - Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and support fulfillment center team member development. - Identify and drive process improvements that increase efficiency, accuracy, and safety. - Champion a safety-first culture by identifying unsafe behaviors or hazards and treating near-misses as learning opportunities. - Travel to assigned or activated facilities a minimum of 25% of the time, with potential for increased travel based on network needs. - Prepare to transition into a permanent Area Manager role at a new fulfillment center. What experiences will help you in this role: - 2–4 years of management or leadership experience. - Comfortable operating in ambiguous, fast-changing environments. - Proficient in Excel. - Experience in standard operating procedure documentation. - Genuine commitment to workplace safety. - Ability to give and receive positive and negative feedback. - Willingness and ability to travel a minimum of 25% of the time. - Openness to relocation when placed at a future fulfillment center. - Flexibility to work some weekends and extended hours during peak periods or facility activations. What you can expect: - Flexible work culture with generous vacation policies, paid parental leave, and additional paid time off benefits. - Recognition programs and milestone rewards. - Medical, dental, and vision coverage, plus telehealth and mental health resources. - Opportunities to participate in community impact initiatives with paid volunteer time off. - Inclusive and equal opportunity workplace.

🏢 Summary: Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center, ensuring regulatory compliance, reducing incident rates, and fostering a proactive safety culture through hands-on floor presence and data-driven corrective actions. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in warehouse, distribution, production, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs and complaints, Experience supporting multi-shift operations, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analysis, Ability to independently manage and execute safety programs, Ability to work on-site with significant floor presence 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training completed before first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain current emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working primarily on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs including milestone rewards and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and mental health resources. - Paid time off to give back and make a social impact in the community. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position is responsible for reducing incident rates, managing OSHA records, and driving continuous safety improvements across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analyses, Experience supporting multi-shift operations, Ability to independently manage and execute safety programs, Ability to conduct floor-level safety oversight and training 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, WorkersCompensation, PIT, Compliance, SafetyTraining 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments — ensure onboarding safety training is completed before a new hire’s first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs, milestone rewards, and opportunities to give back to the community. - Affordable medical, dental, and vision plans with nationwide coverage. - Free telehealth and on-demand mental health resources. - Paid time off to support community involvement. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Product Manager role owning and scaling a B2B Client Portal into a self-serve analytics and workflow platform for employer healthcare clients. The position focuses on building dashboards, clinical insight workflows, and structured implementation tools while leading a cross-functional squad. Ideal for an early-career PM with strong analytical skills and experience in healthcare or data-driven SaaS products. 🗂️ Requirements: 2–4 years of product management experience delivering digital products, Experience building or enhancing B2B SaaS products, dashboards, or workflow tools, Strong analytical skills and ability to define and evaluate metrics, Experience shipping products iteratively with engineering and design teams, Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans, Experience building analytics or reporting products, Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement, Experience working with client-facing or operational teams 📃 Skills: SaaS, Analytics, Dashboards, Reporting, ProductManagement, Agile, Backlog, UserStories, Healthcare, PBM, Metrics, Instrumentation 🏢 Description: Location: Remote (EST/CST preferred), NYC area encouraged ABOUT THE ROLE: We're seeking a driven, analytically strong Product Manager to lead the continued evolution of Rightway's Client Portal — the customer-facing application that enables employers to access performance data, track implementation progress, collaborate with Rightway, and understand the impact of their pharmacy benefit. The Client Portal is an established product used regularly by our customers. Clients value the experience today and are eager for deeper analytics, more self-service insight, and greater transparency into implementation and renewal workflows. At the same time, our internal teams need more structured tooling to reduce manual processes and custom reporting. This role will take ownership of the Client Portal and help transform it into a scalable self-serve analytics product that reduces reliance on custom reporting, a structured implementation platform that improves launch transparency and efficiency and a differentiated surface that strengthens client retention and supports sales conversations. You will lead a dedicated squad of 3–4 U.S.-based engineers and a designer, working closely with Client Success, Implementation, Analytics, Sales, and Operations teams. This role is well-suited to an early-career PM (2–4 years of experience) who is excited to own a high-impact product, work deeply with data, and operate at the intersection of customer experience and operational efficiency. WHAT YOU'LL DO: Own the Client Portal Roadmap - Define and execute the roadmap for the Client Portal, balancing customer insight, implementation efficiency, and internal operational scale. - Prioritize initiatives that increase portal adoption and engagement across our employer base. - Partner with leadership to evolve the portal into both a core customer experience surface and a strategic sales asset. Build Scalable, Self-Serve Analytics - Design and ship intuitive dashboards that allow clients to explore pharmacy performance cost drivers, utilization trends and population health insights, prior authorization and eligibility escalations, and program impact/ROI. - Translate complex healthcare and pharmacy data into clear, usable product experiences. - Reduce reliance on custom analytics requests by building flexible, scalable reporting capabilities. - Partner closely with data and engineering to ensure reporting accuracy, proper instrumentation, and long-term scalability. Create Actionable Clinical Insights ("Chase Lists") - Partner with clinical teams to develop a prioritized, ranked "chase list" of members based on estimated intervention value. - Provide member context (condition, medication usage) and clinically appropriate alternatives. - Deliver clear explanations that help clinical teams act confidently and consistently. - Ensure outputs are practical for real outreach operations and iterate with fast feedback loops. Improve Implementation & Workflow Efficiency - Create structured implementation tracking experiences that outline required inputs and documentation, provide milestone visibility and launch readiness tracking. - Improve transparency for clients and internal teams. - Streamline document sharing, renewal workflows, and ongoing client collaboration. - Identify operational bottlenecks and convert them into durable product solutions. - Improve implementation efficiency, measured by increased implementations per specialist. Drive Cross-Functional Execution - Translate stakeholder needs into clear requirements, user stories, and measurable success metrics. - Lead backlog prioritization and agile ceremonies for a remote squad of engineers and a designer. - Partner closely with Client Success, Implementation, Analytics, Sales, Operations, and Legal teams. - Use product analytics and customer feedback to continuously iterate and improve. WHO YOU ARE: - 2–4 years of product management experience delivering digital products. - Experience building or enhancing B2B SaaS products, dashboards, or workflow tools. - Strong analytical foundation and comfort working with data to define metrics and evaluate impact. - Demonstrated ability to ship iteratively in partnership with engineering and design. - Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans. - Experience building analytics or reporting products. - Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement. - Experience working closely with client-facing or operational teams. EXTRA CREDIT: - Comfortable using data as a storytelling device internally and in customer-facing products. - Ability to bring structure and clarity to complex workflows. - Strong ownership and follow-through. - Collaborative mindset and ability to build trust across teams. - Excited to grow quickly and take on increasing responsibility. COMPENSATION: $140,000 - $160,000 annually, in addition to bonus and equity. Compensation offered will be determined by geographic location, experience, and qualifications.

🏢 Summary: Role for an experienced Senior Product Manager e-commerce responsible for developing and scaling new B2B2C products, services, and revenue channels within a large mobile application ecosystem. The position focuses on building partner-integrated digital services, leading cross-functional teams, and validating new business initiatives using data and experimentation. The role also leverages AI, personalization, and automation to enhance user experiences and drive business growth. 🗂️ Requirements: Minimum 5 years of experience as Product Manager in modern consumer applications, Experience in B2B2C, marketplace or e-commerce platforms, Experience in building and scaling products from concept through validation to operations, Experience in developing partner-integrated solutions and new revenue channels, Strong data-driven decision making based on analytics and business KPIs, Experience in product discovery, validation and business potential analysis, Experience leading cross-functional product teams, Knowledge of mobile application market and digital service trends 📃 Skills: ProductManagement, Ecommerce, B2B2C, Marketplace, Analytics, KPIs, ProductDiscovery, A/BTesting, AI, LLM, Personalization, Automation, MobileApps, GooglePlay, AppStore 🏢 Description: Fitatu to więcej niż aplikacja – to styl życia. Z naszych aplikacji miesięcznie korzysta już 1 400 000 użytkowników w 7 krajach. Nasze API każdego dnia obsługuje ~40 milionów zapytań, a my nie zwalniamy tempa. Wdrażamy innowacje, wchodzimy w świat AI i skalujemy się globalnie. Dlatego szukamy doświadczonego Senior Product Managera e-commerce do naszego zespołu. Senior Product Manager e-commerce Forma pracy: online / hybrydowo Lokalizacja: Trójmiasto O roli Szukamy doświadczonej osoby, która poprowadzi rozwój nowych produktów, usług i modeli biznesowych Fitatu w obszarze współpracy z partnerami zewnętrznymi oraz rozwiązań B2B2C. Rola obejmuje tworzenie nowych kanałów przychodowych oraz budowanie usług łączących świat cyfrowy z usługami i partnerstwami działającymi poza aplikacją. Osoba na tym stanowisku będzie prowadzić interdyscyplinarny zespół produktowy odpowiedzialny za projektowanie, wdrażanie i skalowanie nowych inicjatyw biznesowych oraz usług wspierających rozwój ekosystemu Fitatu. Zakres odpowiedzialności Rozwój nowych modeli biznesowych oraz kanałów przychodowych Fitatu w obszarze usług i rozwiązań B2B2C Identyfikowanie nowych możliwości rynkowych oraz przekładanie ich na skalowalne produkty i usługi Prowadzenie interdyscyplinarnego zespołu produktowego odpowiedzialnego za rozwój nowych inicjatyw biznesowych Projektowanie i rozwój usług realizowanych we współpracy z partnerami biznesowymi oraz integracji zewnętrznych usług z ekosystemem Fitatu Walidowanie nowych inicjatyw produktowych i biznesowych w oparciu o dane, badania użytkowników, eksperymenty i analizę potencjału rynkowego Projektowanie i rozwój doświadczeń zakupowych oraz rozwiązań wspierających sprzedaż usług i produktów partnerów wewnątrz ekosystemu Fitatu Definiowanie celów biznesowych i produktowych dla zespołu oraz odpowiedzialność za ich realizację Odpowiedzialność za rozwój i wyniki biznesowe nowych produktów oraz usług po ich wdrożeniu Wykorzystanie sztucznej inteligencji, personalizacji i automatyzacji do tworzenia nowych doświadczeń użytkownika oraz inteligentnych usług cyfrowych Profil kompetencyjny Minimum 5 lat doświadczenia na stanowisku Product Managera w nowoczesnych aplikacjach użytkowych rozwijanych z sukcesem, w szczególności w obszarze platform B2B2C, marketplace lub e-commerce Doświadczenie w budowaniu i skalowaniu nowych produktów lub usług od etapu koncepcji i walidacji do rozwoju biznesu i operacji Doświadczenie w tworzeniu rozwiązań opartych o współpracę z partnerami biznesowymi oraz rozwój nowych kanałów przychodowych Umiejętność identyfikowania nowych modeli biznesowych oraz podejmowania decyzji produktowych w oparciu o dane, analitykę i kluczowe wskaźniki biznesowe Doświadczenie w prowadzeniu discovery produktowego, walidacji nowych inicjatyw oraz analizie potencjału biznesowego usług cyfrowych Umiejętność łączenia perspektywy użytkownika, partnera biznesowego i celów biznesowych produktu Dobra znajomość rynku aplikacji mobilnych, produktów konsumenckich oraz trendów związanych z rozwojem usług cyfrowych i integracją usług partnerów zewnętrznych Mile widziane Doświadczenie i zainteresowania w obszarze health & fitness, well-being, zdrowego stylu życia lub żywienia Doświadczenie w pracy z dużymi aplikacjami mobilnymi działającymi w modelu subskrypcyjnym w ekosystemach Google Play i App Store Aktywne śledzenie trendów związanych ze sztuczną inteligencją, modelami LLM, agentami AI oraz automatyzacją usług cyfrowych Przesyłając do nas swoje CV, automatycznie potwierdzasz zapoznanie się z naszą Klauzulą Informacyjną Administratora Danych Osobowych dla Kandydatów na pracowników i współpracowników, która dostępna jest pod linkiem https://tiny.pl/c7kkq