Director of Fulfillment Center Operations

🏢 Summary: Onsite Fulfillment Services Project Manager role focused on resolving warehouse operational issues, improving inventory accuracy, and driving fulfillment process improvements within a growing ecommerce platform services organization. The position partners closely with fulfillment center operations teams and supports long-term operational scalability across multiple fulfillment centers. 🗂️ Requirements: Experience in fulfillment center, distribution center, or 3PL operations, Knowledge of warehouse operations and workflows, Ability to use WMS scanners for inventory adjustments and warehouse transactions, Power Industrial Equipment certification or ability to obtain within 30 days, Ability to prioritize tasks and work independently, Experience with inventory control, ICQA, or cycle count processes, Experience with inbound receiving and discrepancy management, Ability to communicate operational findings and corrective actions clearly 📃 Skills: WMS, ICQA, Inventory, Receiving, Claude, Scanning, Cyclecount, Warehouse 🏢 Description: Spreetail is seeking a Fulfillment Services Project Manager to support and improve fulfillment operations within its Platform Services organization. Based onsite at one of the U.S. fulfillment centers, this role focuses on resolving operational challenges, improving inventory accuracy, and driving process improvements that enhance warehouse performance and customer experience. How you will achieve success in this role: - Take immediate action to resolve inventory, storage, and order exceptions within your scope using your scanner and system access. - Document recurring trends, systemic process gaps, and repeat exceptions, then partner with leadership to drive long-term operational improvements. - Improve order accuracy, inventory integrity, and product quality by proactively preventing errors before they impact customers. - Collaborate closely with FC Operations, ICQA, Receiving, and Platform Services teams to support operational effectiveness and advocate for brand priorities. - Balance immediate problem solving with proactive inspections, investigations, and documentation to reduce repeat issues and improve fulfillment performance. What experiences will help you in this role: - Experience working in a fulfillment center, distribution center, or 3PL environment with knowledge of warehouse operations and workflows. - Comfortable using WMS scanners for inventory adjustments, location corrections, and warehouse transactions. - Power Industrial Equipment certification or ability to obtain certification within the first 30 days. - Ability to prioritize work, make decisions independently, and take ownership of issue resolution. - Ability to identify operational issues early and clearly communicate findings and recommendations. - Experience with inventory control, ICQA or cycle count processes, inbound receiving and discrepancy management, brand-facing operational documentation, and AI-assisted tools such as Claude. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and additional paid time off benefits. - Employee recognition programs and milestone rewards. - Medical, dental, and vision coverage, along with telehealth and mental health resources. - Paid time off opportunities to support community involvement and social impact. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Operational Learning and Development Manager embedded in a fulfillment center to lead safety culture, onboarding quality, and training programs that directly impact warehouse efficiency, compliance, and retention. The role owns SOP development, regional training audits, and supports facility launches and high-need deployments. Requires hands-on operational leadership with strong experience in high-volume fulfillment or distribution environments. 🗂️ Requirements: Multiple years experience in high-volume fulfillment, manufacturing, or distribution, 3+ years leadership experience developing frontline associates and supervisors, Proven experience building and sustaining safety-first cultures, Hands-on experience building or managing training and onboarding programs in operational environments, Experience improving retention and engagement in warehouse settings, Experience working across multiple sites or functions, Ability to document operational processes into clear SOPs and training materials, Strong problem-solving and analytical skills, Willingness to travel minimum 25% regionally and deploy to critical-need facilities 📃 Skills: SOP, Onboarding, Training, Safety, Compliance, Auditing, Analytics, ProcessDocumentation, Fulfillment, Distribution, Manufacturing, Ecommerce 🏢 Description: Spreetail is looking for an operational Learning and Development Manager whose core mission is to ensure teams are safe, highly skilled, and built to stay. This is a hands-on role embedded on the fulfillment center floor, owning end-to-end onboarding and safety culture for the facility. The role connects training quality directly to warehouse efficiency, accident reduction, and associate retention. How you will achieve success: Make Safety the Standard: - Build and sustain a safety-first culture at your home FC and across every site in your regional assignment - Lead safety training, conduct walk-throughs, reinforce safe behaviors, and drive near-miss reporting culture Own Onboarding Quality: - Design, deliver, and continuously improve the onboarding experience at your home FC - Ensure every new associate and leader is prepared for success Build and Maintain the Training Library: - Develop, document, and own training programs, SOPs, and job instructions that define the operating model - Ensure materials are accurate, accessible, and actively used Drive Compliance Across Your Region: - Audit training completion and safety compliance at home and assigned regional FCs - Identify gaps, build corrective plans, track completion, and hold sites accountable - Travel within region a minimum of 25% Build a Culture That Retains People: - Develop and execute retention programs through development, recognition, and engagement - Use onboarding quality and learning culture as primary retention levers Connect Learning to Operational Performance: - Partner with site leadership to identify execution gaps linked to training - Build targeted interventions to improve efficiency, quality, and cost - Measure impact of training initiatives Deploy When the Network Needs You: - Provide direct operational support during high onboarding volume or critical initiatives - Join Away Team deployments regardless of home FC Support Facility Launches: - Stand up training infrastructure, onboarding programs, and safety culture for new fulfillment centers What experiences will help you in this role: - Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise preferred - 3+ years in leadership developing frontline associates and supervisors - Proven track record building safety-first cultures - Hands-on experience building or managing training programs and onboarding curriculum in operational environments - Demonstrated ability to improve retention and engagement in high-velocity warehouse environments - Experience working across multiple sites or functions and building trust quickly - Strong ability to document complex operational processes into clear SOPs and training materials - Strong problem-solving and analytical skills - Willingness to travel at least 25% within assigned region and deploy to critical-need facilities What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave - Recognition programs including milestone gifts and awards - Medical, dental, and vision plans with nationwide coverage - Free telehealth and on-demand mental health resources - Paid time off to give back to the community

🏢 Summary: Senior Fulfillment Operations Manager role focused on leading daily fulfillment center operations, optimizing freight flow and labor planning, and driving continuous improvement initiatives. The position involves managing Operations and Area Managers, ensuring KPI compliance across safety, quality, delivery, and cost, and improving operational efficiency in a fast-paced ecommerce environment. 🗂️ Requirements: 3-5 years of management or leadership experience, Intermediate computer proficiency, Proficiency in Excel, Forecasting and analysis experience, Process mapping and SOP documentation skills, Scorecard and dashboard performance management, Ability to develop and manage employee development plans, Ability to lift up to 75 lbs, Ability to stand for 95% of the workday, Availability to work weekends and extended hours during busy periods, Strong leadership skills, Strong written and verbal communication skills 📃 Skills: Excel, Forecasting, Analysis, Processmapping, SOP, Dashboards, Scorecards, Operations, Logistics, Freight, Fulfillment, KPIs 🏢 Description: Spreetail is hiring a Senior Fulfillment Operations Manager to oversee the day-to-day operations at its fulfillment center. This role focuses on developing, leading, and coaching employees while optimizing fulfillment center performance. How you will achieve success: - Ensure all Key Performance Indicators (KPIs) are within tolerance of intended outcomes, including Safety, Quality, Delivery, and Cost. - Understand, drive, and ensure compliance with all fulfillment standard operating procedures. - Provide recommendations on future equipment and technology optimization. - Lead multiple Operations Managers and Area Managers effectively. - Optimize freight flow throughout the facility and lead continuous improvement projects. - Ensure labor planning across multiple facilities to manage inbound freight and daily on-time shipping expectations. - Lead a positive and collaborative culture in a high-energy environment. What experiences will help you in this role: - Intermediate level computer proficiency. - Proficiency in Excel, forecasting, and analysis. - Process mapping and SOP documentation ability. - Scorecard and dashboard performance management. - Experience managing individual development plans and developing entry-level talent. Preferred qualifications: - 3-5 years of management or leadership experience. - Ability to lift up to 75 lbs routinely throughout the workday. - Ability to stand for 95% of the workday. - Strong leadership, planning, and communication skills. - Flexibility to work weekends and extended hours during busy periods. What you can expect: - Generous vacation policy and paid time off. - Paid parental leave and family support benefits. - Medical, dental, and vision plans. - Free telehealth and mental health resources. - Opportunities for recognition and community impact initiatives.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, incident investigations, training, and emergency preparedness. The position independently owns safety metrics, OSHA compliance, and continuous improvement initiatives across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience including OSHA compliance and 300 logs management, Experience supporting multi-shift operations including nights or weekends, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Ability to independently manage and execute integrated safety programs, Experience managing workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, ORIR, LTI, RootCauseAnalysis, IncidentInvestigation, SafetyAuditing, WorkersCompensation, PIT, EmergencyResponse, Compliance 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting an integrated Operations team in determining root cause, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations support and engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training must be completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure — with results consistently improving quarter-over-quarter. - Maintain emergency response plans, evacuation procedures, and first aid resources so they are current, posted, and practiced regularly across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, report claims on time, and drive costs downward. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently without Safety Supervisor support. - Comfortable working as a floor-level presence, spending a significant portion of each shift on the warehouse floor. What you can expect: - Flexible work culture focused on results, generous vacation policy, paid time off for wedding week, paid parental leave, and support for growing families. - Recognition for accomplishments through milestone rewards and Spotlight Awards. - Health and wellness benefits including medical, dental, and vision plans, free telehealth, and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Safety Manager role overseeing strategic and hands-on execution of workplace safety programs in a fulfillment center environment. The position focuses on OSHA compliance, incident investigations, safety audits, training completion, and workers’ compensation management while maintaining a strong floor-level presence across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Regulatory compliance experience, Experience managing OSHA 300 logs and complaints, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits, Experience leading incident investigations, Experience performing root cause analyses, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Training, Safety, Workerscompensation 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively maintained. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full range of responsibilities required to keep associates safe and programs audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Support Operations teams in determining root causes and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in maintaining new hire and PIT safety training completion above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, track open items to closure, and improve audit results quarter-over-quarter. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely claim reporting while reducing costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working extensively on the warehouse floor. What you can expect from us: - Flexible work culture with generous vacation policy, paid wedding week leave, paid parental leave, and family support. - Employee recognition through milestone rewards, swag credits, nonprofit donations, and Spotlight Awards. - Affordable medical, dental, and vision plans with telehealth and mental health resources. - Paid time off to support community involvement and social impact initiatives. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Safety Manager role focused on leading and executing workplace safety programs within a fulfillment center environment. The position is responsible for OSHA compliance, incident investigations, safety audits, training coordination, emergency preparedness, and workers’ compensation management while maintaining a strong floor-level presence. The role supports multi-shift warehouse operations and drives corrective actions to improve safety performance metrics. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environments, Knowledge of OSHA regulations and regulatory compliance, Experience managing OSHA 300 logs, complaints, and onsite support, Experience supporting multi-shift operations, Experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits, Experience leading incident investigations, Experience conducting root cause analysis, Ability to independently execute safety programs, Ability to work extensively on the warehouse floor 📃 Skills: OSHA, EHS, JHA, Auditing, Investigation, Compliance, Safety, Training, Analytics, Reporting 🏢 Description: Spreetail’s Safety team protects employees by driving a proactive safety culture across fulfillment center operations. The Safety Manager owns both strategic oversight and daily execution of safety programs, maintaining a strong floor presence through audits, investigations, training, and compliance management. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations. - Analyze safety data, support Operations teams in determining root causes, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments. - Ensure onboarding safety training is completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure. - Maintain emergency response plans, evacuation procedures, and first aid resources across all shifts. - Manage workers’ compensation claims, modified duty programs, and timely reporting. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience and exposure. - Responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently. - Comfortable working as a floor-level presence with significant time spent on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and paid time off for major life events. - Recognition programs including milestone rewards and Spotlight Awards. - Medical, dental, and vision plans with telehealth and mental health resources. - Paid time off opportunities to support community involvement. - Inclusive and equal opportunity workplace.

🏢 Summary: Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center, ensuring regulatory compliance, reducing incident rates, and fostering a proactive safety culture through hands-on floor presence and data-driven corrective actions. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in warehouse, distribution, production, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs and complaints, Experience supporting multi-shift operations, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analysis, Ability to independently manage and execute safety programs, Ability to work on-site with significant floor presence 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training completed before first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain current emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working primarily on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs including milestone rewards and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and mental health resources. - Paid time off to give back and make a social impact in the community. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: Area Manager role supporting fulfillment center launches, crisis response, and operational improvement across a distributed ecommerce network. The position involves traveling between facilities, leading inbound and outbound operations, driving process improvements, and transitioning into permanent site leadership at a new fulfillment center. Ideal for candidates with leadership experience who thrive in fast-changing operational environments. 🗂️ Requirements: 2–4 years of management or leadership experience, Proficiency in Excel, Experience with SOP documentation, Commitment to workplace safety, Ability to give and receive feedback, Willingness to travel at least 25%, Openness to relocation, Availability for weekends and extended hours during peak periods 📃 Skills: Excel, SOP, Operations, Fulfillment, Logistics, Safety 🏢 Description: Spreetail is looking for a driven and adaptable Area Manager to join the Away Team — a small, high-impact group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will be embedded across the fulfillment center network, learning the operating model from the ground up and deploying where support is needed most. This role is built for someone who thrives in change, learns fast, and wants a clear path to site ownership. When a new fulfillment center opens, you will transition into permanent leadership there with the skills and operational knowledge to lead from day one. How will you achieve success: - Embed in assigned fulfillment centers during onboarding, contributing to daily inbound and outbound operations while building deep fluency in the operating model. - Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support to stabilize performance and accelerate recovery. - Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and support fulfillment center team member development. - Identify and drive process improvements that increase efficiency, accuracy, and safety. - Champion a safety-first culture by identifying unsafe behaviors or hazards and treating near-misses as learning opportunities. - Travel to assigned or activated facilities a minimum of 25% of the time, with potential for increased travel based on network needs. - Prepare to transition into a permanent Area Manager role at a new fulfillment center. What experiences will help you in this role: - 2–4 years of management or leadership experience. - Comfortable operating in ambiguous, fast-changing environments. - Proficient in Excel. - Experience in standard operating procedure documentation. - Genuine commitment to workplace safety. - Ability to give and receive positive and negative feedback. - Willingness and ability to travel a minimum of 25% of the time. - Openness to relocation when placed at a future fulfillment center. - Flexibility to work some weekends and extended hours during peak periods or facility activations. What you can expect: - Flexible work culture with generous vacation policies, paid parental leave, and additional paid time off benefits. - Recognition programs and milestone rewards. - Medical, dental, and vision coverage, plus telehealth and mental health resources. - Opportunities to participate in community impact initiatives with paid volunteer time off. - Inclusive and equal opportunity workplace.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position is responsible for reducing incident rates, managing OSHA records, and driving continuous safety improvements across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analyses, Experience supporting multi-shift operations, Ability to independently manage and execute safety programs, Ability to conduct floor-level safety oversight and training 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, WorkersCompensation, PIT, Compliance, SafetyTraining 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments — ensure onboarding safety training is completed before a new hire’s first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs, milestone rewards, and opportunities to give back to the community. - Affordable medical, dental, and vision plans with nationwide coverage. - Free telehealth and on-demand mental health resources. - Paid time off to support community involvement. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Sales Operations Specialist role focused on revenue enablement, RFP and pitch management, pipeline optimization, sales content development, and cross-functional sales and marketing operations support. The position supports business development growth through lead generation, event activation, reporting, and sales enablement infrastructure in a digital marketing environment. Includes competitive compensation, hybrid work, professional development, and comprehensive benefits. 🗂️ Requirements: 2–6+ years in revenue enablement, sales enablement, or business development operations, Experience in digital marketing or agency environment, Expertise managing RFP and pitch processes, Knowledge of B2B sales funnels and lead generation strategies, Experience driving cross-functional revenue initiatives, Project management skills, Organizational skills, Stakeholder management skills, Communication skills, Ability to manage multiple priorities, Self-starter mindset 📃 Skills: Salesforce, Asana, ChatGPT, AwesomeTable, CassidyAI, Excel, B2B, RFP, CRM, Sales, Marketing, Reporting, Analytics 🏢 Description: About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale the revenue enablement function across the full business development lifecycle. This role sits at the intersection of Sales, Marketing, and Revenue Operations, ensuring teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how new business is brought to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate revenue-driving initiatives. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement - Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives - Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows - Help define and improve processes that increase conversion across the business development funnel - Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership - Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables - Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate the company in market - Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches - Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation - Own pre-event revenue activation strategies for key conferences and industry moments - Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events - Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets - Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement - Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials - Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) - Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities - Identify content gaps and proactively drive creation of materials that support pipeline generation Sales Operations & Enablement Infrastructure - Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency - Collaborate with Revenue Operations to refine sales processes, tools, and methodologies - Evaluate and implement enablement tools that improve team productivity and output quality - Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives - Oversee contract organization and documentation workflows across platforms Must Have Qualifications/Experience - 2–6+ years of experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment - Strong expertise in managing and improving the RFP and pitch process - Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth - Strong understanding of B2B sales funnels, lead generation strategies, and conversion metrics - Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams - Excellent communication and stakeholder management skills, including experience working with senior leadership - Self-starter mindset with the ability to identify gaps and proactively build solutions Nice to Have Qualifications/Experience - Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies - Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.) - Experience working closely with marketing teams on content strategy and campaign execution - Experience building or managing content repositories or knowledge hubs - Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness Interview Process - Excel knowledge and typing test Benefits - Unlimited vacation policy - Monthly phone stipend - Comprehensive medical, dental, and vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Seamless allowance Compensation Total compensation based on education, experience, and skills level: $60,000–$126,658 Level 1 - $60,000–$87,600 Entry Level - Meets qualifications on a minimum basis Level 2 - $87,600–$115,200 Developing Level - Meets qualifications on a modest basis Level 3 - $115,200–$142,800 Junior Level - Exceeds qualifications on a moderate basis Level 4 - $142,800–$170,400 Middle Level - Exceeds qualifications on a strong basis Level 5 - $170,400–$198,000 Advanced Level - Exceeds qualifications on an extensive or advanced basis AI-Assisted Screening Notice As part of the initial application review process, an AI-assisted tool may be used to compare skills and job titles from resumes with the requirements of the role. The tool evaluates information based on contextual relevance and is used only to support the manual review process. It is not used to make hiring decisions.