Area Manager, Away Team & Crisis Support

🏢 Summary: Senior Fulfillment Operations Manager role focused on leading daily fulfillment center operations, optimizing freight flow and labor planning, and driving continuous improvement initiatives. The position involves managing Operations and Area Managers, ensuring KPI compliance across safety, quality, delivery, and cost, and improving operational efficiency in a fast-paced ecommerce environment. 🗂️ Requirements: 3-5 years of management or leadership experience, Intermediate computer proficiency, Proficiency in Excel, Forecasting and analysis experience, Process mapping and SOP documentation skills, Scorecard and dashboard performance management, Ability to develop and manage employee development plans, Ability to lift up to 75 lbs, Ability to stand for 95% of the workday, Availability to work weekends and extended hours during busy periods, Strong leadership skills, Strong written and verbal communication skills 📃 Skills: Excel, Forecasting, Analysis, Processmapping, SOP, Dashboards, Scorecards, Operations, Logistics, Freight, Fulfillment, KPIs 🏢 Description: Spreetail is hiring a Senior Fulfillment Operations Manager to oversee the day-to-day operations at its fulfillment center. This role focuses on developing, leading, and coaching employees while optimizing fulfillment center performance. How you will achieve success: - Ensure all Key Performance Indicators (KPIs) are within tolerance of intended outcomes, including Safety, Quality, Delivery, and Cost. - Understand, drive, and ensure compliance with all fulfillment standard operating procedures. - Provide recommendations on future equipment and technology optimization. - Lead multiple Operations Managers and Area Managers effectively. - Optimize freight flow throughout the facility and lead continuous improvement projects. - Ensure labor planning across multiple facilities to manage inbound freight and daily on-time shipping expectations. - Lead a positive and collaborative culture in a high-energy environment. What experiences will help you in this role: - Intermediate level computer proficiency. - Proficiency in Excel, forecasting, and analysis. - Process mapping and SOP documentation ability. - Scorecard and dashboard performance management. - Experience managing individual development plans and developing entry-level talent. Preferred qualifications: - 3-5 years of management or leadership experience. - Ability to lift up to 75 lbs routinely throughout the workday. - Ability to stand for 95% of the workday. - Strong leadership, planning, and communication skills. - Flexibility to work weekends and extended hours during busy periods. What you can expect: - Generous vacation policy and paid time off. - Paid parental leave and family support benefits. - Medical, dental, and vision plans. - Free telehealth and mental health resources. - Opportunities for recognition and community impact initiatives.

🏢 Summary: Operational Learning and Development Manager embedded in a fulfillment center to lead safety culture, onboarding quality, and training programs that directly impact warehouse efficiency, compliance, and retention. The role owns SOP development, regional training audits, and supports facility launches and high-need deployments. Requires hands-on operational leadership with strong experience in high-volume fulfillment or distribution environments. 🗂️ Requirements: Multiple years experience in high-volume fulfillment, manufacturing, or distribution, 3+ years leadership experience developing frontline associates and supervisors, Proven experience building and sustaining safety-first cultures, Hands-on experience building or managing training and onboarding programs in operational environments, Experience improving retention and engagement in warehouse settings, Experience working across multiple sites or functions, Ability to document operational processes into clear SOPs and training materials, Strong problem-solving and analytical skills, Willingness to travel minimum 25% regionally and deploy to critical-need facilities 📃 Skills: SOP, Onboarding, Training, Safety, Compliance, Auditing, Analytics, ProcessDocumentation, Fulfillment, Distribution, Manufacturing, Ecommerce 🏢 Description: Spreetail is looking for an operational Learning and Development Manager whose core mission is to ensure teams are safe, highly skilled, and built to stay. This is a hands-on role embedded on the fulfillment center floor, owning end-to-end onboarding and safety culture for the facility. The role connects training quality directly to warehouse efficiency, accident reduction, and associate retention. How you will achieve success: Make Safety the Standard: - Build and sustain a safety-first culture at your home FC and across every site in your regional assignment - Lead safety training, conduct walk-throughs, reinforce safe behaviors, and drive near-miss reporting culture Own Onboarding Quality: - Design, deliver, and continuously improve the onboarding experience at your home FC - Ensure every new associate and leader is prepared for success Build and Maintain the Training Library: - Develop, document, and own training programs, SOPs, and job instructions that define the operating model - Ensure materials are accurate, accessible, and actively used Drive Compliance Across Your Region: - Audit training completion and safety compliance at home and assigned regional FCs - Identify gaps, build corrective plans, track completion, and hold sites accountable - Travel within region a minimum of 25% Build a Culture That Retains People: - Develop and execute retention programs through development, recognition, and engagement - Use onboarding quality and learning culture as primary retention levers Connect Learning to Operational Performance: - Partner with site leadership to identify execution gaps linked to training - Build targeted interventions to improve efficiency, quality, and cost - Measure impact of training initiatives Deploy When the Network Needs You: - Provide direct operational support during high onboarding volume or critical initiatives - Join Away Team deployments regardless of home FC Support Facility Launches: - Stand up training infrastructure, onboarding programs, and safety culture for new fulfillment centers What experiences will help you in this role: - Multiple years of progressive experience in high-volume fulfillment, manufacturing, or distribution; e-commerce expertise preferred - 3+ years in leadership developing frontline associates and supervisors - Proven track record building safety-first cultures - Hands-on experience building or managing training programs and onboarding curriculum in operational environments - Demonstrated ability to improve retention and engagement in high-velocity warehouse environments - Experience working across multiple sites or functions and building trust quickly - Strong ability to document complex operational processes into clear SOPs and training materials - Strong problem-solving and analytical skills - Willingness to travel at least 25% within assigned region and deploy to critical-need facilities What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave - Recognition programs including milestone gifts and awards - Medical, dental, and vision plans with nationwide coverage - Free telehealth and on-demand mental health resources - Paid time off to give back to the community

🏢 Summary: Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center, ensuring regulatory compliance, reducing incident rates, and fostering a proactive safety culture through hands-on floor presence and data-driven corrective actions. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in warehouse, distribution, production, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs and complaints, Experience supporting multi-shift operations, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analysis, Ability to independently manage and execute safety programs, Ability to work on-site with significant floor presence 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training completed before first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain current emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working primarily on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs including milestone rewards and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and mental health resources. - Paid time off to give back and make a social impact in the community. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, incident investigations, training, and emergency preparedness. The position independently owns safety metrics, OSHA compliance, and continuous improvement initiatives across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience including OSHA compliance and 300 logs management, Experience supporting multi-shift operations including nights or weekends, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Ability to independently manage and execute integrated safety programs, Experience managing workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, ORIR, LTI, RootCauseAnalysis, IncidentInvestigation, SafetyAuditing, WorkersCompensation, PIT, EmergencyResponse, Compliance 🏢 Description: The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting an integrated Operations team in determining root cause, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations support and engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — onboarding safety training must be completed before a new hire’s first shift on the floor. - Conduct monthly safety audits, score results, and track open items to closure — with results consistently improving quarter-over-quarter. - Maintain emergency response plans, evacuation procedures, and first aid resources so they are current, posted, and practiced regularly across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, report claims on time, and drive costs downward. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to own and execute integrated safety programs independently without Safety Supervisor support. - Comfortable working as a floor-level presence, spending a significant portion of each shift on the warehouse floor. What you can expect: - Flexible work culture focused on results, generous vacation policy, paid time off for wedding week, paid parental leave, and support for growing families. - Recognition for accomplishments through milestone rewards and Spotlight Awards. - Health and wellness benefits including medical, dental, and vision plans, free telehealth, and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive safety culture. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position is responsible for reducing incident rates, managing OSHA records, and driving continuous safety improvements across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience, Experience in production, warehouse, distribution center, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience with Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Ability to perform root cause analyses, Experience supporting multi-shift operations, Ability to independently manage and execute safety programs, Ability to conduct floor-level safety oversight and training 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, WorkersCompensation, PIT, Compliance, SafetyTraining 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments — ensure onboarding safety training is completed before a new hire’s first shift. - Conduct, score, and track monthly safety audits to closure — drive quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims — utilize modified duty programs, ensure timely reporting, and reduce costs. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture with generous vacation policy, paid wedding week leave, and paid parental leave. - Recognition programs, milestone rewards, and opportunities to give back to the community. - Affordable medical, dental, and vision plans with nationwide coverage. - Free telehealth and on-demand mental health resources. - Paid time off to support community involvement. Spreetail is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: The Safety Manager leads and executes comprehensive safety programs within a fulfillment center, driving a proactive safety culture and ensuring full regulatory compliance. This role combines strategic oversight with hands-on floor presence, including audits, investigations, training, and emergency preparedness. The position independently manages safety performance metrics, OSHA recordkeeping, and workers’ compensation processes to maintain audit readiness and reduce incidents. 🗂️ Requirements: 3+ years safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs, complaints, and onsite regulatory support, Experience supporting multi-shift operations, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits, Experience leading incident investigations, Experience performing root cause analyses, Ability to independently own and execute safety programs, Ability to work on-site with significant floor-level presence 📃 Skills: OSHA, EHS, JHA, Auditing, IncidentInvestigation, RootCauseAnalysis, Compliance, WorkersCompensation, SafetyTraining, EmergencyResponse 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role maintains a strong floor-level presence, conducting walk-throughs, leading incident investigations, delivering training, and ensuring compliance is actively practiced. In the absence of dedicated Safety Supervisors, the Safety Manager carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations — owning the data, supporting Operations in determining root causes, and driving corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time with Operations engagement. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times, with onboarding safety training completed before a new hire’s first shift. - Conduct monthly safety audits, score results, and track open items to closure with consistent quarter-over-quarter improvement. - Maintain and regularly practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, report claims on time, and drive cost reduction. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience, including responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without Safety Supervisor support. - Comfortable working as a floor-level presence for a significant portion of each shift. What you can expect: - Flexible work culture that promotes results and encourages time off, including generous vacation policy, paid time-off for wedding week, and paid parental leave. - Recognition programs including milestone gifts, swag store credit, nonprofit donations, and Spotlight Awards. - Affordable medical, dental, and vision plans with nationwide coverage, plus free telehealth and on-demand mental health resources. - Paid time off to give back and make a social impact in the community. - Commitment to a diverse and inclusive workplace and equal opportunity employment.

🏢 Summary: On-site Safety Manager role responsible for leading and executing comprehensive safety programs within a fulfillment center environment. The position owns safety metrics, OSHA compliance, incident investigations, audits, and training while maintaining an active floor presence. This role independently drives corrective actions and ensures regulatory and operational safety standards are consistently met. 🗂️ Requirements: 3+ years safety or EHS experience in warehouse, production, distribution, or e-fulfillment environment, Formal regulatory and OSHA experience including 300 logs management, Experience conducting Job Hazard Analyses (JHAs), Experience conducting safety audits and incident investigations, Experience performing root cause analyses, Ability to manage workers’ compensation claims and modified duty programs, Experience supporting multi-shift operations, Ability to independently execute and manage safety programs without supervisor support, Capability to deliver safety and PIT training with 95%+ completion rates 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, PIT, Compliance, EmergencyResponse 🏢 Description: The Safety team exists to protect associates by driving a proactive safety culture across the fulfillment center. The Safety Manager owns both the strategic oversight and hands-on execution of safety programs, maintaining a strong floor presence to ensure compliance and operational excellence. How you will achieve success: - Own key ORIR & LTI rates, ensuring they trend at or below industry benchmarks for warehouse and e-fulfillment operations; analyze data, determine root causes with Operations, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is accurately documented, thoroughly investigated, and corrective actions are closed on time. - Support P&C in maintaining new hire and PIT safety training completion at or above 95% for all associates; ensure onboarding safety training is completed before first shift. - Conduct and score monthly safety audits; track and close open items with consistent quarter-over-quarter improvement. - Maintain and practice emergency response plans, evacuation procedures, and first aid readiness across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, ensure timely reporting, and drive cost reduction trends. What experiences will help you in this role: - 3+ years of safety or EHS experience in production, warehouse, distribution center, or e-fulfillment environments. - Formal regulatory experience including OSHA 300 logs, complaint handling, and onsite support. - Experience supporting multi-shift operations, including nights or weekends. - Direct experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without dedicated Safety Supervisor support. - Ability to maintain a consistent floor-level presence, spending significant time on the warehouse floor. What you can expect: - Flexible work culture with generous vacation policy, paid parental leave, and additional paid time off benefits. - Recognition programs and milestone rewards. - Comprehensive health benefits including medical, dental, vision, telehealth, and mental health resources. - Opportunities for community involvement with paid time off for social impact activities.

🏢 Summary: The Safety Manager leads and executes all safety programs within a fulfillment center, ensuring regulatory compliance and fostering a proactive, floor-level safety culture. This role owns incident metrics, investigations, audits, training completion, and workers’ compensation management while working closely with operations teams. It requires hands-on involvement in hazard analysis, root cause investigations, and continuous safety improvement across multi-shift operations. 🗂️ Requirements: 3+ years of safety or EHS experience in production, warehouse, distribution, or e-fulfillment environment, Formal or extensive regulatory experience, Experience managing OSHA 300 logs and regulatory complaints, Hands-on experience conducting Job Hazard Analyses (JHAs), Experience performing safety audits and incident investigations, Experience conducting root cause analyses, Experience supporting multi-shift operations, Ability to independently own and execute safety programs, Ability to manage workers’ compensation claims and modified duty programs 📃 Skills: OSHA, EHS, JHA, RootCauseAnalysis, SafetyAuditing, IncidentInvestigation, WorkersCompensation, RegulatoryCompliance, PIT, EmergencyResponse 🏢 Description: The Safety team exists to protect the organization’s most important asset — its people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role maintains a strong floor-level presence, conducting walk-throughs, leading incident investigations, delivering training, and ensuring compliance is actively practiced. How you will achieve success: - Ownership of key ORIR & LTI rates, trending at or below industry benchmarks for warehouse and e-fulfillment operations; own the data, support Operations in determining root cause, and drive corrective and preventative actions to completion. - Ensure every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time. - Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments; ensure onboarding safety training is completed before a new hire’s first shift. - Conduct monthly safety audits, score results, and track open items to closure with continuous improvement quarter-over-quarter. - Maintain and regularly practice emergency response plans, evacuation procedures, and first aid resources across all shifts. - Actively manage workers’ compensation claims, utilize modified duty programs, ensure timely reporting, and drive cost reduction. What experiences will help you in this role: - 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment. - Formal or extensive regulatory experience with responsibility for OSHA 300 logs, complaints, and onsite support. - Experience supporting multi-shift operations, including night or weekend shifts. - Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses. - Proven ability to independently own and execute integrated safety programs without dedicated Safety Supervisor support. - Comfortable maintaining a strong floor presence, spending significant time on the warehouse floor. What you can expect: - Flexible work culture promoting results and time off when needed, including generous vacation policy, paid parental leave, and additional paid time-off benefits. - Recognition programs celebrating accomplishments and impact. - Health and wellness benefits including medical, dental, vision, telehealth, and mental health resources. - Opportunities to give back to the community with paid time off for social impact activities. - Commitment to a diverse and inclusive workplace.

🏢 Summary: Area Manager role overseeing regional sales locations, terminal operations, agency partnerships, and offline sales channels across the Southern Region. The position focuses on driving sales growth, managing reseller relationships, conducting site assessments, and optimizing customer experience through a strategic, data-driven approach. Frequent regional travel is required to support operations, audits, and partnership development. 🗂️ Requirements: Experience managing sales locations or regional operations, Ability to oversee terminal operations and customer experience standards, Experience with contract negotiations and reseller relationship management, Ability to manage agency onboarding and training, Proficiency in Microsoft Office, Familiarity with Salesforce, Strong problem-solving and decision-making skills, Ability to travel 50-75%, Strong written and verbal communication skills, Ability to manage KPIs, compliance, and operational risks 📃 Skills: Salesforce, Microsoft, Excel, PowerPoint, Word, KPIs 🏢 Description: At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As an Area Manager at Flix you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. About the Role - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships About You - Excellent written and verbal communication skills with the ability to engage at various levels of management - Highly organized, detail-oriented, and able to multitask in a fast-paced environment - Strong problem-solving and decision-making skills, ensuring efficiency and compliance - Experience with bus terminal operations is preferred but not required - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization - A proactive approach to improving regional operations, driving KPIs, and mitigating risks What We Offer - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care) - 401(k) Matching – 401(k) plan with up to 4% company matching contributions - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year

🏢 Summary: Area Sales Operations Manager role overseeing regional terminal, agency, and ticket sales operations across the Southern U.S. Focuses on driving sales growth, managing reseller partnerships, optimizing customer experience, and supporting infrastructure development through a data-driven operational approach. Requires frequent regional travel and proficiency with sales and operational tracking tools. 🗂️ Requirements: Experience managing sales or operations across multiple locations, Ability to travel frequently (50-75%), Strong written and verbal communication skills, Strong organizational and multitasking abilities, Problem-solving and decision-making skills, Proficiency with Microsoft Office Suite, Familiarity with Salesforce, Ability to manage reseller relationships and contract negotiations, Ability to drive KPIs and operational improvements 📃 Skills: Salesforce, Microsoft, Excel, PowerPoint, Word, KPIs 🏢 Description: At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As an Area Sales Operations Manager, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. About the Role - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships About You - Excellent written and verbal communication skills with the ability to engage at various levels of management - Highly organized, detail-oriented, and able to multitask in a fast-paced environment - Strong problem-solving and decision-making skills, ensuring efficiency and compliance - Experience with bus terminal operations is preferred but not required - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization - A proactive approach to improving regional operations, driving KPIs, and mitigating risks What We Offer - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care) - 401(k) Matching – 401(k) plan with up to 4% company matching contributions - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year