Catering Operations Area Lead (South Bay/East Bay)

🏢 Summary: Full-time Catering Operations Area Lead role focused on managing daily meal operations, supporting onsite teams, training staff, and ensuring high-quality catering service across multiple client locations. The position requires hospitality and food service experience, strong organizational skills, and the ability to work in fast-paced environments with travel between sites. Benefits include health coverage, PTO, 401k matching, wellness stipends, and equity. 🗂️ Requirements: Experience training and leading a team, Hospitality and food service background, Ability to multitask in fast-paced environments, Strong organizational and detail-oriented skills, Ability to work independently with minimal supervision, Valid driver's license, Ability to pass MVR check, Ability to lift at least 40 pounds, Availability Monday through Friday 6am-8pm 📃 Skills: Hospitality, Catering, Inventory, Logistics, CustomerService, Training 🏢 Description: The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of the business. This hands-on role is ideal for candidates who thrive in fast-paced environments, enjoy problem-solving, and take pride in delivering excellent customer satisfaction. Reporting to the Catering Operations Area Manager, the role supports workplace dining experiences across multiple client sites. What you will do: - Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed - Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service aligns with company standards - Facilitate Inventory: Order and transfer catering supplies from the office to various client sites throughout the assigned area - Customer Experience: Greet guests, ensure satisfaction with service, respond to requests, and address questions or concerns - Misc: Perform other tasks as designated by department management Qualifications for success: - Experience training and leading a team - Background in hospitality and food service is required; catering experience is a plus - Detail-oriented and able to stay focused and organized while multitasking - Team player willing to collaborate to ensure smooth execution - Responsible and attentive with the ability to work effectively with little supervision Physical requirements: - Able to lift at least 40 pounds - Able to kneel, crouch, and bend - Able to walk up and down flights of stairs - Able to stand and walk for 3–4 hours on shift - Valid driver's license and ability to pass an MVR Compensation: - Full-time hourly position at $24 per hour - Availability required Monday through Friday from 6am–8pm - Typical schedule is 30–40 hours per week What we offer: - 401k match with immediate vesting - 2 weeks PTO, 11 paid holidays, 5 sick days, and volunteer time - Comprehensive health, dental, and vision coverage - Employee Assistance Program (EAP) - Employer-paid life, short-term, and long-term disability insurance - $100 monthly wellness stipend - $35 monthly cell phone stipend - Commuter benefits - Equity Equal opportunity employer.

🏢 Summary: Culinary Lead role focused on leading cooking classes, supporting store operations, driving sales performance, and delivering exceptional customer experiences in a retail culinary environment. The position combines culinary instruction, team leadership, inventory management, and compliance with food safety standards. Candidates should have kitchen management experience, food safety certification, and proficiency with retail systems. 🗂️ Requirements: Must be 21 years of age or older, 1-2 years of kitchen management experience, Valid Food Manager Certification, Ability to teach 3-4 cooking classes per week, Flexible schedule including nights, weekends, and holidays, Ability to lift up to 50 lbs, Ability to operate kitchen equipment and retail systems, Strong communication and problem-solving skills, Knowledge of food safety standards and sanitation regulations, Proficiency in Microsoft Office Suite and retail systems 📃 Skills: POS, Microsoft, Office, Inventory, FoodSafety, Sanitation, Retail, Cooking, Leadership, Compliance 🏢 Description: Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a customer-focused experience, and helps build and manage a high-performing culinary team. Key Responsibilities Leadership & Team Development - Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. - Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. - Provide in-the-moment coaching and feedback to elevate performance and team engagement. Customer Experience & Brand Representation - Create memorable, educational experiences that inspire repeat visits and customer loyalty. - Maintain expertise by staying current on products, engaging in training, and seeking additional resources. - Ensure an outstanding cooking class experience in every session by following recipes and plans while holding employees accountable for quality and execution. - Work with store leadership to increase foot traffic and engagement through cooking classes and private events. - Ensure exceptional customer experience in both the kitchen and retail sales floor. Sales & Business Performance - Assist with driving sales growth by implementing strategies to enhance the culinary and retail business. - Analyze key performance metrics daily and leverage insights to optimize store performance. - Meet or exceed culinary program goals through exceptional classes that drive customer engagement and sales. Operations & Compliance - Ensure compliance with food safety standards, local health codes, and sanitation regulations. - Properly handle tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. - Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. - Handle liquor, wine, and beer in compliance with regulations and company policies where applicable. - Ensure store safety and cleanliness and address maintenance needs promptly. - Adhere to wage and hour laws and accurately record time worked. - Ensure policies and standard operating procedures are communicated and followed. Physical Requirements - Ability to communicate verbally and work cooperatively with associates and customers. - Ability to remain standing for up to 4 hours at a time. - Ability to move about the store coaching associates and class participants while assisting customers. - Ability to perceive variations in flavors or odors. - Ability to grab, reach, push, pull, bend, stoop, kneel, crouch, chop, whisk, slice, stir, juice, and demonstrate cooking techniques. - Ability to lift and/or move merchandise weighing up to 50 lbs. - Ability to ascend and descend ladders. - Ability to operate a computer, POS system, keyboards, scanners, and mouse. - Flexible work schedule including nights, weekends, and holidays. - Regular attendance with flexibility to adjust class assignments based on demand. - Ability to work in a variable kitchen environment with open flames, hot surfaces, temperature variations, and food allergens. Qualifications & Experience - Must be 21 years of age or older at the time of employment. - Degree in culinary arts preferred or equivalent extensive culinary experience. - 1-2 years of progressively responsible kitchen management experience. - Valid Food Manager Certification. - Excellent communication, problem-solving, and decision-making abilities. - Passion for community engagement and exceptional customer experiences. - Proficiency in Microsoft Office Suite and retail systems preferred. This job description represents a summary of the role responsibilities and duties, which may change as needed.

🏢 Summary: Area Sales Operations Manager role overseeing regional terminal, agency, and ticket sales operations across the Southern U.S. Focuses on driving sales growth, managing reseller partnerships, optimizing customer experience, and supporting infrastructure development through a data-driven operational approach. Requires frequent regional travel and proficiency with sales and operational tracking tools. 🗂️ Requirements: Experience managing sales or operations across multiple locations, Ability to travel frequently (50-75%), Strong written and verbal communication skills, Strong organizational and multitasking abilities, Problem-solving and decision-making skills, Proficiency with Microsoft Office Suite, Familiarity with Salesforce, Ability to manage reseller relationships and contract negotiations, Ability to drive KPIs and operational improvements 📃 Skills: Salesforce, Microsoft, Excel, PowerPoint, Word, KPIs 🏢 Description: At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As an Area Sales Operations Manager, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. About the Role - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships About You - Excellent written and verbal communication skills with the ability to engage at various levels of management - Highly organized, detail-oriented, and able to multitask in a fast-paced environment - Strong problem-solving and decision-making skills, ensuring efficiency and compliance - Experience with bus terminal operations is preferred but not required - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization - A proactive approach to improving regional operations, driving KPIs, and mitigating risks What We Offer - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care) - 401(k) Matching – 401(k) plan with up to 4% company matching contributions - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year

🏢 Summary: Full-time Interim Housing Site Facility Manager responsible for overseeing daily operations of an interim housing shelter, ensuring safe and compliant facility management, and supervising onsite services and staff. The role includes operational oversight of kitchen, security, transportation, and janitorial services, along with program monitoring, reporting, and budget coordination. Position requires experience in homeless services or related fields and the ability to meet compliance and driving requirements. 🗂️ Requirements: Minimum 2 years experience in healthcare, case management, homeless services, or working with vulnerable populations, Employment eligibility in the U.S., Ability to obtain CPR/First Aid certification, Successful completion of Tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work within the state of California 📃 Skills: CPR, FirstAid, Reporting, Billing, Budgeting, QualityAssurance, DataAnalysis, ProgramMonitoring 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $70,304.00 - $83,595.00 per year Pay Frequency: 24 Pay Periods Per Year Full Time Exempt Driving Required Shift: Tuesday – Saturday, 7:00am - 3:30pm ABOUT THE JOB The Program Operations Manager will supervise the interim housing site, focusing on ensuring safe, stable shelter for individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations, including kitchen, security, transportation, and janitorial services. This position is responsible for ensuring safe, secure onsite operations, including providing responsive service and effective resolution to onsite staff, volunteers, and partners. Operations and Facilities Management & Oversight - In collaboration with the Associate Director, provide administrative oversight of the core functions, including kitchen, security, transportation, and janitorial services, to ensure safe and compliant onsite operations. This includes program monitoring, regular inspections, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets. Provide administrative oversight of the team, including but not limited to billing, program documentation, quality assurance, weekly, monthly, annual, and ad hoc program reporting. Position Responsibilities include: Operations and Facilities Management & Oversight Staff Support and Development Neighborhood management Program Outreach PREFERRED QUALIFICATIONS Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations. One (1) year of supervisory experience in homeless services or related social services field strongly preferred. MINIMUM QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. To avoid potential conflicts of interest and ensure the integrity of programs, individuals who are currently receiving services or have received services within the past two years are not eligible for employment. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may include multiple designated worksites or approved off-site locations, but positions are not fully remote and may be fully on-site depending on operational requirements. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Onsite Operations Coordinator role supporting daily terminal and delivery operations in a fast-paced logistics environment. The position focuses on driver coordination, dispatch management, KPI tracking, and ensuring on-time pickup and delivery performance. This weekday role requires strong Excel skills, operational support experience, and real-time problem-solving abilities. 🗂️ Requirements: Experience in customer support and customer satisfaction, Intermediate to advanced Microsoft Excel knowledge, Strong analytical and problem-solving skills, Ability to adapt to new tools, systems, and processes, Ability to work in a fast-paced environment with shifting priorities, Strong written and verbal communication skills, Ability to prioritize tasks with urgency 📃 Skills: Excel, Dispatch, Logistics, KPI, POD, Reporting, DataAnalysis 🏢 Description: About the Role Support daily terminal and delivery operations in a fast-paced environment. Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams. Ensure smooth dock launches and high levels of on-time pickup and delivery performance. Provide consistent, high-quality customer and driver support. This role is onsite and aligned to standard weekday business hours. What You'll Do Provide high-level customer service and operational support. Support drivers and serve as a primary point of contact during daily operations. Coordinate with dock supervisors to ensure successful daily dock launches. Lead and coordinate drivers to maintain on-time pickup and delivery performance. Maintain accurate driver records, including times, routes, and special handling instructions. Manage KPIs, open job reports, and daily POD reconciliation. Oversee pickup dispatch management, including B2B and B2C assignments. Support key customer accounts and provide ETAs as requested. Manually build jobs when required and input rate adjustments. Track and trace shipments to ensure service expectations are met. Provide ad-hoc delivery and pickup coverage as needed. Attend weekly operations meetings and support continuous improvement initiatives. What We're Looking For Required Qualifications Strong written and verbal communication skills. Demonstrated experience in customer support and customer satisfaction. Ability to think on your feet and problem-solve in real time. Ability to learn quickly and adapt to new tools, systems, and processes. Intermediate to advanced working knowledge of Microsoft Excel. Strong analytical, organizational, and problem-solving skills. Comfort working in a fast-paced environment with shifting priorities. Ability to prioritize tasks and operate with a strong sense of urgency. Preferred Qualifications Previous dispatch, transportation, or logistics experience. Bilingual in Spanish. Benefits & Perks Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans. Company-paid life insurance and short- and long-term disability coverage. Flexible spending accounts and dependent care savings options. Employee Assistance Program with confidential counseling, legal, and financial resources. Wellness programs and benefit advocacy support. Equal Opportunity Employer The company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🏢 Summary: The role involves overseeing daily center operations and managing regional scheduling to ensure efficient staffing, compliance, and high-quality service delivery. The Operations Manager coordinates cross-functional teams, optimizes scheduling processes, monitors KPIs, and maintains operational systems to support performance and growth. This fully on-site position requires strong leadership, scheduling expertise, and proficiency with operational platforms such as CentralReach and Google Workspace. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace or similar software, Proficiency with scheduling or operational systems (CentralReach preferred), Ability to maintain accurate data and documentation, Knowledge of HIPAA and compliance standards, Bachelor’s degree in business, healthcare, psychology, education, or related field preferred, Ability to work fully on-site Monday–Friday, 40 hours per week 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, DataTracking, Reporting, Payroll, Billing, Timekeeping, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Quick Facts Pay Rate: $50,000—$55,000 USD Fully on-site role, Monday–Friday, 40 hours per week Hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Primary Functions Include: Center Operations (COS) - Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment - Serve as the primary point of contact for families for non-clinical needs and general communication - Maintain facility operations including supplies, vendor coordination, and overall center upkeep - Ensure compliance with safety protocols, building procedures, and authorized access requirements - Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination - Own all regional scheduling, including building and maintaining staff and learner schedules - Manage real-time scheduling adjustments including callouts, cancellations, and reroutes - Support schedule optimization by coordinating make-ups and minimizing lost hours - Develop schedule proposals and support alignment between staff availability and learner needs - Partner with clinical and recruiting teams to ensure timely staffing and learner placement - Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support - Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention - Monitor staff attendance, availability, and time-off requests - Support coverage planning and resolution of staffing gaps - Partner with clinical leadership on staff performance and training coordination - Promote a positive team environment focused on accountability and engagement Administrative & Operational Support - Maintain accurate and up-to-date data within CentralReach and other operational systems - Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance - Assist with onboarding and offboarding coordination and employee documentation - Manage center-related expenses, supplies, and purchasing needs - Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management - Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency - Track and follow up on scheduling gaps, unconverted appointments, and lost service hours - Maintain scheduling tools, trackers, and reporting systems to support operations - Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting - Track and report on staffing needs, scheduling gaps, and utilization trends - Monitor intake pipeline and learner launch progress - Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication - Serve as the primary scheduling and operations point of contact for the region - Manage and respond to the scheduling inbox in a timely and professional manner - Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations - Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support - Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations - Partner with recruiting to support timely staffing for new cases - Support center growth initiatives, tours, and operational readiness - Assist with planning and support for new center launches as needed Qualifications Skills/Abilities - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Excellent communication skills – in person, by phone, and in writing - Strong interpersonal and leadership skills with the ability to supervise and support team members - Ability to problem-solve quickly and make sound operational decisions - Strong attention to detail and ability to maintain accurate data and documentation - Ability to manage scheduling complexities and adapt to real-time operational changes - Ability to act with professionalism, accountability, and sound judgment - Proficient with Google Workspace or related software - Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) - Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements - Bachelor's degree in business, healthcare, psychology, education, or related field preferred - 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) - Leadership or supervisory experience required - Experience managing schedules, staffing coordination, or workforce planning strongly preferred - Experience with CentralReach or similar systems a plus - Strong organizational and time management skills with the ability to manage competing priorities - Excellent communication and interpersonal skills - Ability to handle sensitive or confidential information with discretion Physical Requirements - The ability to sit and stand for extended periods throughout the workday - The ability to walk and move throughout the center environment as needed - The ability to lift at least 25 lbs - The ability to operate a computer and office equipment consistently throughout the workday

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: Leadership role responsible for managing customer data collection planning and delivery within satellite operations, ensuring scalable processes and compliance with contractual obligations. The position coordinates cross-functional teams to optimize mission scheduling, reporting, and data lifecycle management. It focuses on operational efficiency, capacity planning, and customer-facing technical execution in a fast-paced space environment. 🗂️ Requirements: 7+ years in customer-facing technical roles (technical account management, solutions architecture, or professional services), Experience leading and scaling technical teams, Experience creating scalable customer-focused operational processes, Experience managing technical relationships in defense, aerospace, or government sectors, Ability to articulate complex technical concepts to technical and non-technical stakeholders, Willingness to obtain security clearance, Eligibility to access export-controlled information (ITAR/EAR compliance) 📃 Skills: Satellite, MissionPlanning, CommandAndControl, Telemetry, DataProcessing, CapacityPlanning, ITAR, EAR 🏢 Description: About the role Muon seeks a Customer Operations Engineering Lead to join our Satellite Operations Team. The ideal candidate works well in cross functional teams and is capable of creating scalable processes for managing customer data requests and deliveries. The Customer Operations Lead will ensure customer requests are deconflicted across the Muon missions and are processed and delivered according to the contractual obligations. The candidate will work closely with the Mission Management teams, Data Processing team, and Satellite Operations Engineers to ensure the data collection and delivery lifecycle is efficient and scalable. Responsibilities Lead customer focussed collection planning, schedule deconfliction, and reporting activities within the Satellite Operations Team Ensure timely data collection and delivery across Muon’s missions according to customer requirements Coordinate with internal stakeholders and customers to ensure appropriate prioritization of collection activities Development of standard collection planning, performance monitoring, and reporting processes that scale across Muon’s current and future missions Perform capacity planning for the Customer Operations team and develop onboarding and training programs for future hires Ensure customer inquiries are addressed accurately and according to the required response time Qualifications 7+ years of experience in a customer facing technical role such as technical account management, solutions architecture, or professional services Experience in a leading teams with a track record of hiring, mentoring, and scaling to meet business needs Demonstrated ability creating customer focussed processes and strategies that are scalable in a high growth environment Experience managing relationships with sophisticated customers in a demanding environment (e.g. defense, aerospace, or government) Strong communication and teamwork skills with the ability to articulate complex technical concepts to both technical and non-technical audiences Excellent time management and organization skills Excited to work in a fast-paced environment with new challenges each week Willingness to obtain a clearance Nice-to-have Skills Experience with satellite mission planning, command and control systems, and telemetry analysis Experience with on-orbit satellite payload operations and data processing Understanding of ITAR/EAR regulations Salary The salary range for this role is $169K to $197K and will depend on a candidate's skills, geographic location, qualifications, and experience as defined during the interview process.About Muon Space Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world. Taking Care of Our Team At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave. Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. ITAR/EAR Requirements This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.

🏢 Summary: Leadership role overseeing a local facility’s operations, team performance, and financial results in a fast-paced field operations environment. Responsible for driving KPIs, ensuring compliance, managing budgets, and delivering an excellent customer experience. Requires strong operational leadership and the ability to manage teams during peak and non-traditional hours. 🗂️ Requirements: 6+ years of experience in a fast-paced environment leading employees, Experience in retail, grocery, military, restaurant, or equivalent field, Ability to work peak hours (5pm–3am), weekends, and holidays as needed, Ability to stand, bend, reach, and walk during shifts, Ability to lift up to 49 pounds, Strong written and verbal communication skills, Strong conflict resolution skills, Experience improving processes and operational efficiencies, Ability to lead in a changing environment 📃 Skills: KPIs, Inventory, Budgeting, Compliance, Reporting, Operations, HR, Safety 🏢 Description: Gopuff is seeking a Site Leader to join the Field Operations team. This role requires a self-starting and entrepreneurial leader to oversee facility operations and lead a local team of Shift Leaders, Field Operations Associates, and independent Driver Partners. The Site Leader is responsible for executing operational excellence and delivering a high-quality customer experience in a fast-paced environment. Qualifications - 6+ years of experience in a fast-paced environment leading a workforce - Retail, grocery, military, restaurant, or equivalent experience - Bachelor’s degree preferred - Strong written and verbal communication skills - Strong conflict resolution skills - Strong team development and engagement skills - Ability to lead in an ever-changing environment - Proven track record of improving processes and efficiencies - Ability to work fluid schedules, including peak hours (5pm - 3am), weekends, and holidays as needed - Ability to stand, bend, reach, and walk during shifts - Ability to lift up to 49 pounds Responsibilities - Plan, direct, and oversee all facility operations including deliveries, inventory, equipment, and systems - Drive improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order - Drive financial performance by ensuring productivity, labor, and expense targets are achieved - Ensure compliance with company and legal policies, procedures, and regulations by analyzing and interpreting reports - Implement and monitor HR compliance, asset protection, safety controls, and quality assurance reviews - Develop and implement action plans to improve performance and guide management in executing company programs - Train site leadership to control expenses and labor according to budget and sales volume - Create and implement plans to improve the financial performance of the facility What We Offer - Medical, Dental, and Vision Insurance (for full-time employees) - 401(k) Retirement Savings Plan - 25% employee discount & FAM Membership - Vacation and Sick Time for eligible employees - EAP through AllOne Health Pay Compensation is based on market pricing and may vary by location. Chicago, IL: $63,000 - $86,625 Starting pay is determined based on job-related skills, experience, qualifications, work location, and market conditions.

🏢 Summary: Opportunity to join an AI Ops team building and scaling AI-powered automation systems for global supply chain operations, partnering closely with engineering, product, and customers to drive adoption and deliver measurable value. The role focuses on deploying intelligent workflows, translating complex technical systems for users, and embedding with customer and operations teams to enhance execution. This is an onsite position in Chicago, San Francisco, or New York City. 🗂️ Requirements: College degree in analytics, finance, economics, STEM or related quantitative field, 1+ year experience in technology, data analysis or other technical quantitative field, Ability to understand complex technical systems and translate them for users, Experience working cross-functionally with engineering, product, or operations teams, Onsite availability 4+ days per week in Chicago, San Francisco, or New York City 📃 Skills: SQL, Python, Excel, Automation, Data, AI 🏢 Description: About the Role Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. The team is disrupting traditional operations with AI-powered workflows that create 100X leverage for users, turning operators into analysts. Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across the user base. This role requires a deep understanding of systems and their users (internal and external), the ability to translate complex technical work to everyday users, and strong problem-solving skills. This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week. What You'll Do - Accelerate delivery of new product capabilities for global brands by understanding how customer outcomes are driven - Embed with customer, product, and operations teams to deliver increased customer value - Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and improve user experience - Demonstrate strong execution skills and deep knowledge of the product offering and customer pain points - Build and maintain relationships with internal customer-facing stakeholders to ensure value delivery About You - College degree with a quantitative background in analytics, finance, economics, or similar STEM field - 1+ years of work experience in technology, data analysis, or other technical and quantitative fields - Ability to balance eagerness to learn with strong execution and problem-solving skills - Team-oriented mindset with interest in fast-paced, high-growth environments - Advanced Excel skills and SQL, Python, or other programming experience are a plus Compensation and Benefits The base pay range for this role is $80,000 to $125,000 annually, depending on experience, skills, qualifications, location, and business needs. In addition to base salary, the role may be eligible for equity. Benefits include health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave. Equal Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to legally protected characteristics.