Operations Coordinator

🏢 Summary: The Operations Manager oversees daily center operations and regional scheduling to ensure efficient performance, compliance, and high-quality service delivery. The role aligns staffing, scheduling, and operational processes while supervising staff and managing key performance metrics. This fully on-site position supports cross-functional teams to optimize utilization, minimize service disruptions, and drive operational growth. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace, Ability to use or quickly learn CentralReach or similar systems, Strong organizational and time management skills, Ability to maintain accurate data and documentation, Ability to handle confidential information, Availability to work fully on-site Monday–Friday, 40 hours per week, Ability to lift at least 25 lbs 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, Payroll, Billing, Timekeeping, DataReporting, KPITracking, Compliance, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Yuba City center while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Primary Functions Include: Center Operations (COS) Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment Serve as the primary point of contact for families for non-clinical needs and general communication Maintain facility operations including supplies, vendor coordination, and overall center upkeep Ensure compliance with safety protocols, building procedures, and authorized access requirements Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination Own all regional scheduling, including building and maintaining staff and learner schedules Manage real-time scheduling adjustments including callouts, cancellations, and reroutes Support schedule optimization by coordinating make-ups and minimizing lost hours Develop schedule proposals and support alignment between staff availability and learner needs Partner with clinical and recruiting teams to ensure timely staffing and learner placement Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention Monitor staff attendance, availability, and time-off requests Support coverage planning and resolution of staffing gaps Partner with clinical leadership on staff performance and training coordination Promote a positive team environment focused on accountability and engagement Administrative & Operational Support Maintain accurate and up-to-date data within CentralReach and other operational systems Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance Assist with onboarding and offboarding coordination and employee documentation Manage center-related expenses, supplies, and purchasing needs Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency Track and follow up on scheduling gaps, unconverted appointments, and lost service hours Maintain scheduling tools, trackers, and reporting systems to support operations Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting Track and report on staffing needs, scheduling gaps, and utilization trends Monitor intake pipeline and learner launch progress Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication Serve as the primary scheduling and operations point of contact for the region Manage and respond to the scheduling inbox in a timely and professional manner Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations Partner with recruiting to support timely staffing for new cases Support center growth initiatives, tours, and operational readiness Assist with planning and support for new center launches as needed Qualifications: Skills/Abilities Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Excellent communication skills – in person, by phone, and in writing Strong interpersonal and leadership skills with the ability to supervise and support team members Ability to problem-solve quickly and make sound operational decisions Strong attention to detail and ability to maintain accurate data and documentation Ability to manage scheduling complexities and adapt to real-time operational changes Ability to act with professionalism, accountability, and sound judgment Proficient with Google Workspace or related software Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements Bachelor's degree in business, healthcare, psychology, education, or related field preferred 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) Leadership or supervisory experience required Experience managing schedules, staffing coordination, or workforce planning strongly preferred Experience with CentralReach or similar systems a plus Strong organizational and time management skills with the ability to manage competing priorities Excellent communication and interpersonal skills Ability to handle sensitive or confidential information with discretion Physical Requirements The ability to sit and stand for extended periods throughout the workday The ability to walk and move throughout the center environment as needed The ability to lift at least 25 lbs The ability to operate a computer and office equipment consistently throughout the workday Work Environment & Schedule Expectations Fully on-site role, Monday–Friday, 40 hours per week Center hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Pay Rate $60,000—$65,000 USD

🏢 Summary: The role involves overseeing daily center operations and managing regional scheduling to ensure efficient staffing, compliance, and high-quality service delivery. The Operations Manager coordinates cross-functional teams, optimizes scheduling processes, monitors KPIs, and maintains operational systems to support performance and growth. This fully on-site position requires strong leadership, scheduling expertise, and proficiency with operational platforms such as CentralReach and Google Workspace. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace or similar software, Proficiency with scheduling or operational systems (CentralReach preferred), Ability to maintain accurate data and documentation, Knowledge of HIPAA and compliance standards, Bachelor’s degree in business, healthcare, psychology, education, or related field preferred, Ability to work fully on-site Monday–Friday, 40 hours per week 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, DataTracking, Reporting, Payroll, Billing, Timekeeping, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Quick Facts Pay Rate: $50,000—$55,000 USD Fully on-site role, Monday–Friday, 40 hours per week Hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Primary Functions Include: Center Operations (COS) - Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment - Serve as the primary point of contact for families for non-clinical needs and general communication - Maintain facility operations including supplies, vendor coordination, and overall center upkeep - Ensure compliance with safety protocols, building procedures, and authorized access requirements - Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination - Own all regional scheduling, including building and maintaining staff and learner schedules - Manage real-time scheduling adjustments including callouts, cancellations, and reroutes - Support schedule optimization by coordinating make-ups and minimizing lost hours - Develop schedule proposals and support alignment between staff availability and learner needs - Partner with clinical and recruiting teams to ensure timely staffing and learner placement - Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support - Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention - Monitor staff attendance, availability, and time-off requests - Support coverage planning and resolution of staffing gaps - Partner with clinical leadership on staff performance and training coordination - Promote a positive team environment focused on accountability and engagement Administrative & Operational Support - Maintain accurate and up-to-date data within CentralReach and other operational systems - Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance - Assist with onboarding and offboarding coordination and employee documentation - Manage center-related expenses, supplies, and purchasing needs - Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management - Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency - Track and follow up on scheduling gaps, unconverted appointments, and lost service hours - Maintain scheduling tools, trackers, and reporting systems to support operations - Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting - Track and report on staffing needs, scheduling gaps, and utilization trends - Monitor intake pipeline and learner launch progress - Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication - Serve as the primary scheduling and operations point of contact for the region - Manage and respond to the scheduling inbox in a timely and professional manner - Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations - Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support - Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations - Partner with recruiting to support timely staffing for new cases - Support center growth initiatives, tours, and operational readiness - Assist with planning and support for new center launches as needed Qualifications Skills/Abilities - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Excellent communication skills – in person, by phone, and in writing - Strong interpersonal and leadership skills with the ability to supervise and support team members - Ability to problem-solve quickly and make sound operational decisions - Strong attention to detail and ability to maintain accurate data and documentation - Ability to manage scheduling complexities and adapt to real-time operational changes - Ability to act with professionalism, accountability, and sound judgment - Proficient with Google Workspace or related software - Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) - Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements - Bachelor's degree in business, healthcare, psychology, education, or related field preferred - 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) - Leadership or supervisory experience required - Experience managing schedules, staffing coordination, or workforce planning strongly preferred - Experience with CentralReach or similar systems a plus - Strong organizational and time management skills with the ability to manage competing priorities - Excellent communication and interpersonal skills - Ability to handle sensitive or confidential information with discretion Physical Requirements - The ability to sit and stand for extended periods throughout the workday - The ability to walk and move throughout the center environment as needed - The ability to lift at least 25 lbs - The ability to operate a computer and office equipment consistently throughout the workday

🏢 Summary: Full-time on-site Shipping Coordinator role focused on managing daily shipping operations, inventory accuracy, shipping documentation, and warehouse support in a manufacturing environment. The position includes coordinating shipments, preparing bills of lading, overseeing loading procedures, and supporting team workflow while operating forklifts as needed. 🗂️ Requirements: 3–5 years of experience in shipping, logistics, supply management, or related field, Associate degree or equivalent combination of education and experience, Valid forklift certification, Ability to prepare and manage shipping documentation, Ability to read and interpret safety and procedural documents, Ability to coordinate multiple tasks in a fast-paced environment, Ability to work occasional overtime, Experience with inventory control and freight coordination 📃 Skills: Logistics, Shipping, Inventory, Forklift, Documentation, Warehousing, Freight, 3PL, Compliance 🏢 Description: Shipping Coordinator Pay: $20-$23 Hourly Pay (DOE) Job Type: Full-Time Schedule: Monday–Friday | Occasional overtime as needed Location: On-Site About the Role Re-Bath is seeking an organized and detail-oriented Shipping Coordinator to oversee daily shipping operations and help ensure products are shipped accurately, safely, and on time. This role works closely with multiple departments to coordinate outbound shipments, maintain shipping documentation, support warehouse operations, and assist in directing daily workflow within the shipping department. This is a hands-on position that combines shipping coordination, inventory accuracy, forklift operation, and team support to keep operations running efficiently. Responsibilities - Coordinate daily shipping activities to ensure customer and production requirements are met. - Create and distribute daily shipping manifests. - Collect completed work orders and packing slips from production departments. - Coordinate and oversee proper loading and unloading procedures. - Prepare bills of lading and schedule freight pickups. - Verify pallet counts and inspect outgoing shipments for accuracy, packaging, and quality. - Communicate shipping discrepancies, damages, or shortages to leadership for resolution. - Route completed shipping paperwork to the appropriate departments. - Investigate returned or refused shipments and document findings. - Evaluate packaging, warehousing, and loading processes to improve efficiency. - Assist with forklift operation and shipping activities as needed. - Coordinate daily workflow and assist with assigning work based on departmental priorities. - Provide direction and support to team members as needed. - Review completed work for accuracy and compliance with company procedures. - Assist other departments as needed to support production demands. Physical Requirements - Ability to regularly sit, stand, walk, and move throughout the facility. - Ability to operate a computer and complete required documentation. - Ability to work in a manufacturing environment with exposure to temperature changes, noise, dust, fumes, and odors. Qualifications - Three (3) to five (5) years of experience in shipping, supply management, logistics, or a related field. - Associate degree from a two-year technical school or an equivalent combination of education and experience. - Valid forklift certification. - Strong organizational, communication, and problem-solving skills. - Ability to read and interpret safety rules, operating instructions, maintenance manuals, and procedural documents. - Ability to prioritize work, coordinate multiple tasks, and maintain accuracy in a fast-paced environment. - Ability to work occasional overtime as needed. Preferred Qualifications - Experience in a manufacturing or warehouse environment. - Experience obtaining bills of lading and working with 3PL's. - Experience with inventory control and shipping documentation. Benefits - Health, dental, and vision insurance. - Paid time off. - 401(k) with company match. - Paid holidays. - Employee Assistance Program (EAP). - Opportunities for growth and advancement.

🏢 Summary: Leadership role responsible for building and scaling a cold-chain carrier network within a high-growth produce and floral freight division. The position oversees carrier capacity strategy, compliance, procurement, and bid management while driving operational excellence and regulatory adherence. It requires deep expertise in perishable logistics, food safety regulations, and Transportation Management Systems to optimize carrier performance and network productivity. 🗂️ Requirements: 15+ years brokerage experience in 3PL or freight brokerage, 10+ years experience in produce and floral logistics, 6+ years leadership experience managing carrier capacity or sales teams, Deep knowledge of perishable cold-chain capacity procurement, Expertise in FSMA, STF, and PACA regulations, Experience building carrier compliance and claims management programs, Experience in bid management and carrier contract negotiations, Experience with transportation network pricing, Proficiency in Transportation Management Systems, Experience using analytical platforms to track KPIs 📃 Skills: TMS, FSMA, STF, PACA, Cold-chain, Logistics, 3PL, Procurement, Bidmanagement, Analytics, KPIs, Compliance, Pricing, Negotiation 🏢 Description: Who We Want As the Director of Carrier Capacity for Arrive Fresh, you will play a critical role in expanding our high-growth produce and floral division by building and scaling an elite cold-chain carrier network. We are seeking an entrepreneurial, high-energy leader who combines deep expertise in perishable freight with a proven track record of coaching and developing high-performing capacity teams. In this position, you will establish operational standards, optimize procurement strategies, and foster key carrier partnerships to ensure premium execution in a highly volatile market. What You'll Do Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector. Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills. Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement. Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight. Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA). Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives. Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery. Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts). Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience. Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity. Qualifications Bachelor's Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred. 15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations. 10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement. 6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams. Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs. Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing. Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance. Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset. Supervisory Responsibility This position has direct supervisory responsibilities over Carrier Account Representatives specializing in produce and floral logistics. The Perks of Working With Us Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. Invest in your future with our matching 401(k) program. Build relationships through Employee Resource Groups. Enjoy office wide engagement activities, team events, and more. Casual dress code. Convenient office location in Tampa, FL. Free coffee and free on-site parking. Free counseling sessions through the Employee Assistance Program. Company paid holidays, paid vacation time and wellness days. 100% paid parental leave. Referral Program. Relocation assistance packages available.