Culinary Lead (Sur La Table)

🏢 Summary: Coffee Specialist role focused on delivering customer education, product demonstrations, and sales support for coffee equipment and brewing techniques in a retail environment. The position includes leading coffee classes, maintaining store operations and safety standards, and driving customer engagement and revenue goals. Flexible part-time scheduling with hands-on customer interaction and in-store coffee expertise is required. 🗂️ Requirements: 18+ years old, Knowledge of coffee brewing methods and equipment, Ability to lead customer demonstrations and classes, Experience with customer engagement and sales, Strong communication and problem-solving skills, Ability to stand for extended periods, Ability to lift up to 50 lbs, Flexible availability including nights, weekends, and holidays, Ability to operate POS systems and computers, Compliance with food safety and sanitation standards 📃 Skills: POS, Microsoft, Espresso, Aeropress, FrenchPress, PourOver, ColdBrew, Inventory, Retail, Merchandising 🏢 Description: As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things coffee. This position is responsible for delivering best-in-center service by sharing product knowledge, brewing techniques, and personalized recommendations. The Coffee Specialist plays a key role in driving sales of espresso machines, grinders, coffee makers, and accessories through product demonstrations and educational classes. Key Responsibilities Customer Experience & Brand Representation • Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. • Lead engaging and informative coffee brewing demonstrations that showcase expertise and unique offerings. • Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art. • Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin. Sales & Business Performance • Recommend appropriate coffee equipment and maintenance practices based on customer needs. • Promote and sell coffee products, equipment, and accessories to customers. • Assist the store in achieving revenue goals by driving customer engagement and conversion through education. • Meet or exceed culinary program goals through exceptional classes that drive customer engagement and sales. Team Engagement & Store Support • Partner with store leaders to ensure alignment between culinary programming and store priorities. • Collaborate on merchandising strategies that highlight key tools and products featured in classes. Operations & Compliance • Ensure compliance with food safety standards, local health codes, and sanitation regulations. • Maintain a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods. • Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. • Ensure store safety and cleanliness, addressing maintenance needs promptly. • Accurately record time worked according to company policy. • Follow all company policies and standard operating procedures. Physical Requirements • Ability to communicate verbally and work cooperatively with associates and customers. • Ability to remain standing for up to 4 hours at a time. • Ability to move about the store directing class participants while selling to customers and retrieving merchandise. • Ability to perceive and differentiate variations in flavors or odors. • Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch. • Ability to use hands for grinding, tamping, steaming, pouring, frothing, and demonstrating brewing techniques. • Ability to lift and/or move merchandise weighing up to 50 lbs. • Ability to ascend/descend ladders to retrieve or move merchandise. • Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse. • Availability to work 12–16 hours per week with flexibility for nights, weekends, and holidays. • Regular attendance with flexibility to adjust class assignments and teach 3–4 classes per week. • Ability to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and coffee-related allergens. Qualifications & Experience • Must be 18 years of age or older at time of employment. • Passion for coffee and in-depth knowledge of brewing methods, coffee origins, and equipment. • Ability to create engaging, hands-on customer experiences. • Strong enthusiasm for coffee and eagerness to share knowledge. • Excellent communication, problem-solving, and decision-making abilities. • Passion for community engagement and delivering exceptional customer experiences. • Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job and responsibilities may change as needed.

🏢 Summary: Full-time Catering Operations Area Lead role focused on managing daily meal operations, supporting onsite teams, inventory coordination, and delivering high-quality customer experiences across multiple client locations. The position requires hospitality and food service experience, leadership skills, and flexibility to work in fast-paced environments with travel across the South Bay area. The offer includes hourly compensation, health benefits, PTO, wellness stipends, commuter benefits, and equity. 🗂️ Requirements: Experience training and leading a team, Hospitality and food service background, Ability to multitask and stay organized, Team collaboration skills, Ability to work with little supervision, Ability to lift at least 40 pounds, Ability to kneel, crouch, bend, and stand for extended periods, Valid driver's license, Ability to pass a MVR, Availability Monday through Friday 6am-8pm 📃 Skills: Hospitality, Catering, Inventory, Logistics, CustomerService 🏢 Description: The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of the business. This hands-on role is ideal for those who thrive in fast-paced environments, enjoy problem-solving, and take pride in customer satisfaction. Reporting to the Catering Operations Area Manager, the role supports workplace dining experiences across multiple client locations. What you will do: - Support onsite teams by covering planned and unplanned absences - Train new On-Site Specialists and ensure service quality aligns with company standards - Facilitate inventory ordering and transfer of catering supplies to client sites - Greet guests, respond to requests, and address questions or concerns - Perform additional tasks assigned by department management Qualifications for success: - Experience training and leading a team - Background in hospitality and food service; catering experience is a plus - Detail-oriented and organized while multitasking - Team-oriented and collaborative - Responsible and able to work with little supervision Physical requirements: - Able to lift at least 40 pounds - Able to kneel, crouch, and bend - Able to walk up and down flights of stairs - Able to stand and walk for 3-4 hours on shift - Valid driver's license and ability to pass an MVR The role covers the South Bay (Sunnyvale, Santa Clara, and San Jose), with occasional travel to San Ramon, San Leandro, and Berkeley. Compensation: - Full-time hourly position at $24 per hour - Availability required Monday through Friday from 6am-8pm - Typical schedule is 30-40 hours per week What we offer: - 401k match with immediate vesting - 2 weeks PTO, 11 paid holidays, 5 sick days, and volunteer time - Health, dental, and vision coverage - Employee Assistance Program (EAP) - Employer-paid life and disability insurance - $100 monthly wellness stipend - $35 monthly cell phone stipend - Commuter benefits - Equity Equal opportunity employer.

🏢 Summary: Full-time Catering Operations Area Lead role focused on managing daily meal operations, supporting onsite teams, training staff, and ensuring high-quality catering service across multiple client locations. The position requires hospitality and food service experience, strong organizational skills, and the ability to work in fast-paced environments with travel between sites. Benefits include health coverage, PTO, 401k matching, wellness stipends, and equity. 🗂️ Requirements: Experience training and leading a team, Hospitality and food service background, Ability to multitask in fast-paced environments, Strong organizational and detail-oriented skills, Ability to work independently with minimal supervision, Valid driver's license, Ability to pass MVR check, Ability to lift at least 40 pounds, Availability Monday through Friday 6am-8pm 📃 Skills: Hospitality, Catering, Inventory, Logistics, CustomerService, Training 🏢 Description: The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of the business. This hands-on role is ideal for candidates who thrive in fast-paced environments, enjoy problem-solving, and take pride in delivering excellent customer satisfaction. Reporting to the Catering Operations Area Manager, the role supports workplace dining experiences across multiple client sites. What you will do: - Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed - Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service aligns with company standards - Facilitate Inventory: Order and transfer catering supplies from the office to various client sites throughout the assigned area - Customer Experience: Greet guests, ensure satisfaction with service, respond to requests, and address questions or concerns - Misc: Perform other tasks as designated by department management Qualifications for success: - Experience training and leading a team - Background in hospitality and food service is required; catering experience is a plus - Detail-oriented and able to stay focused and organized while multitasking - Team player willing to collaborate to ensure smooth execution - Responsible and attentive with the ability to work effectively with little supervision Physical requirements: - Able to lift at least 40 pounds - Able to kneel, crouch, and bend - Able to walk up and down flights of stairs - Able to stand and walk for 3–4 hours on shift - Valid driver's license and ability to pass an MVR Compensation: - Full-time hourly position at $24 per hour - Availability required Monday through Friday from 6am–8pm - Typical schedule is 30–40 hours per week What we offer: - 401k match with immediate vesting - 2 weeks PTO, 11 paid holidays, 5 sick days, and volunteer time - Comprehensive health, dental, and vision coverage - Employee Assistance Program (EAP) - Employer-paid life, short-term, and long-term disability insurance - $100 monthly wellness stipend - $35 monthly cell phone stipend - Commuter benefits - Equity Equal opportunity employer.

🏢 Summary: The Guest Experience Lead is a hands-on retail leadership role focused on delivering a premium customer experience while driving sales performance and supporting daily store operations. This position leads on the sales floor, coaches associates in real time, and ensures operational and merchandising standards are consistently executed. The role partners with store leadership to achieve sales goals, maintain showroom excellence, and foster a high-performing team culture. 🗂️ Requirements: 2–4+ years of retail sales leadership experience, Proven ability to drive sales results and influence team performance, Strong coaching and communication skills, Excellent organizational skills and ability to manage multiple priorities, Experience with retail technology platforms (e.g., Shopify, Netsuite, Gladly), Experience serving as keyholder, sales lead, or floor leader, Ability to work flexible schedule including evenings, weekends, and holidays, Ability to lift and move merchandise up to 50 lbs 📃 Skills: Shopify, Netsuite, Gladly, Retail, Merchandising, Inventory, Sales, POS 🏢 Description: The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional Guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real-time selling opportunities, fostering a hospitality-driven environment, and helping the team achieve store goals. The Guest Experience Lead partners closely with the Store Manager to maintain a high-performing showroom, support team development, and ensure operational standards are executed consistently. Ideal candidates are relationship builders who lead by example, excel at creating meaningful Guest connections, and thrive in a fast-paced retail environment. You Will Deliver a premium, hospitality-driven Guest experience by building meaningful relationships, resolving concerns with professionalism and empathy, and identifying opportunities to elevate service and conversion. Drive sales performance through active selling, product expertise, client engagement, and consistent execution of individual and store goals. Lead by example on the sales floor, providing real-time coaching, reinforcing selling behaviors and service standards, and supporting the onboarding and development of new team members. Foster a positive, collaborative, and accountable team culture that reflects company values and commitment to exceptional Guest experiences. Support operational excellence through execution of opening and closing procedures, inventory and replenishment activities, merchandising standards, and maintaining an organized and visually compelling showroom environment. Ensure compliance with company policies, operational procedures, and brand standards while partnering with store leadership to drive overall store performance. This Might Describe You 2–4+ years of retail sales leadership experience in premium retail, showroom, hospitality, or customer-centric environments. Proven ability to drive sales results, influence team performance, and deliver exceptional Guest experiences. Strong coaching, communication, and interpersonal skills, with the ability to lead by example and develop others. Excellent organizational skills, attention to detail, and ability to effectively manage multiple priorities in a fast-paced environment. Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems. Passion for design, hospitality, and creating exceptional Guest experiences. Experience serving as a keyholder, sales lead, or floor leader. Experience in furniture, home, lifestyle, luxury, or design-focused retail environments. Ability to work a flexible schedule, including evenings, weekends, and holidays, and lift/move merchandise up to 50 lbs. Why Join Us 401(k): Participation in the 401(k) program with company matching up to 6% of your contributions. Benefits: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored memberships. Paid Time Off: Operates with a high-performance mindset supporting work-life balance. Time to Recharge: Retail teams receive select paid holidays along with holiday pay when working on designated holidays. Employee Discount: 40% off almost all products. Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000. Eligibility for compensation, benefits, and perks may vary based on employment status, work schedule, and applicable policies.

🏢 Summary: Manager, Sales Planning – West role focused on driving sales forecasting, demand planning, trade investment optimization, and inventory alignment for the Western Grocery region. The position partners cross-functionally with Sales, Finance, Supply Chain, Brand, and IT to improve commercial planning effectiveness and operational efficiency in a high-growth CPG environment. Hybrid onsite role in Walnut Creek, CA with leadership responsibilities in analytics, forecasting, and process improvement. 🗂️ Requirements: Bachelor's Degree, 5+ years experience in Sales Planning, Demand Planning, or Commercial Analytics, Experience in CPG or Food & Beverage industry, Experience managing annual planning and forecasting cycles, Collaboration experience across Sales, Finance, Supply Chain, and IT, Proficiency with trade promotion management systems, Intermediate Excel or BI tools skills, Ability to work onsite in Walnut Creek, CA with hybrid schedule 📃 Skills: Excel, SAP, Exceedra, Confido, ERP, TPM, BI, Forecasting, Analytics, Planning, KPI, Dashboarding 🏢 Description: BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work here? There's a lot of snacking and geeking out over what everyone cooked over the weekend, along with plenty of hard work. With over 100 products sold nationwide, the company is a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. About the Role: The Manager, Sales Planning – West serves as a key commercial leader responsible for driving the integration of sales, demand, and inventory planning across the organization, focusing on the Western Region of Grocery. This role partners cross-functionally with Sales, Brand, Finance, and Operations to deliver accurate forecasts, optimize trade investment, and improve customer inventory health. The Manager ensures that commercial plans are data-driven, strategically aligned, and executed to support sustainable growth and operational efficiency. Key Responsibilities Include: Strategic Sales Planning Leadership - Lead the development of sales and demand plans, aligning volume, revenue, and trade investment targets with company strategy. - Drive the end-to-end planning calendar, ensuring alignment and timely input from cross-functional partners including brand, sales, planning, and finance. - Challenge assumptions and elevate the analytical rigor of commercial plans through data-driven insights and scenario modeling. Team Development - Build team capabilities in forecasting, analytics, and cross-functional communication. - Create a collaborative and performance-driven environment that emphasizes continuous improvement and proactive problem-solving. Forecasting & Demand Planning - Own divisional monthly sales forecast accuracy and integration into the Demand Planning process. - Manage cross-functional forecasting reviews, ensuring timely updates reflecting current market dynamics, customer performance, and promotional shifts. - Partner with Finance to ensure forecast alignment with financial targets and strategic objectives for revenues, trade spend, and total promotional spend. Trade & Promotional Effectiveness - Oversee post-event analysis and ROI evaluation for trade and promotional spend. - Identify opportunities to improve trade and total investment spend efficiency and recommend reallocation strategies. - Support Trade Finance teams with integration of sales plans, trade planners, and trade promotional tools during annual promotional planning. Customer Inventory & Supply Optimization - Monitor customer-level inventory performance, driving proactive actions to prevent out-of-stocks or overstocks. - Develop and maintain real-time dashboards and visibility tools for internal and external stakeholders. - Partner with Supply Chain to ensure sales and operations alignment, supporting service level and inventory health goals. - Anticipate inventory requirements for new items based on historical sales performance, promotion analysis, and customer loading needs. Process & Infrastructure Enhancement - Design and implement scalable processes, tools, and templates for sales planning, forecasting, and performance tracking. - Partner with IT and Data teams to enhance system capabilities such as TPM, ERP, and BI tools. - Standardize reporting and establish KPIs to improve commercial planning effectiveness. Executive Communication & Strategic Partnership - Serve as a liaison between Sales and cross-functional leadership, ensuring commercial plans are cohesive and actionable. - Provide leadership with data-driven insights into sales execution, trade effectiveness, and forecast risk. - Partner in executive-level presentations and represent the Sales Planning function in strategic business reviews. What You Bring To The Table: Education & Experience - Bachelor's Degree required; MBA or related advanced degree preferred. - 5+ years of progressive experience in Sales Planning, Demand Planning, or Commercial Analytics, preferably within CPG or Food & Beverage. - Experience with major grocery retailers is a plus. - Proven experience managing complex annual planning and forecasting cycles. - Strong business acumen with experience collaborating across Sales, Finance, Supply Chain, and IT. - Proficiency with trade promotion management systems (Exceedra, Confido, or similar) and intermediate Excel or BI tools; SAP Business One knowledge is a plus. Leadership Characteristics - Strategic Operator with strong commercial and operational awareness. - Analytical Innovator who uses data and insights to improve business performance. - Collaborative Partner skilled in cross-functional communication. - Change Agent focused on improving systems, processes, and outcomes. Location and Travel: The position is based onsite in Walnut Creek, CA with a hybrid work structure of 4 days in the office weekly and flexible Fridays. Pay Transparency: The expected starting salary range for this role is $135,000-$155,000 per year. Benefits: - Paid time off - 401k - Bonus and incentive eligibility - Equity grants - Competitive health benefits - Family-friendly benefits including parental leave Work Environment: - Fast-paced and collaborative culture - Emphasis on smart risk-taking and continuous improvement - Flexible work arrangements supporting work-life balance Equal Opportunity: All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

🏢 Summary: Sales Planning Manager role focused on forecasting, demand planning, trade investment optimization, and inventory management for the Eastern grocery region. The position partners cross-functionally with Sales, Finance, Supply Chain, Brand, and IT to drive data-driven commercial planning and operational efficiency in a fast-paced CPG environment. Hybrid onsite role in Walnut Creek, CA with leadership responsibilities and strategic planning ownership. 🗂️ Requirements: Bachelor's degree, 5+ years of experience in Sales Planning, Demand Planning, or Commercial Analytics, Experience in CPG or Food & Beverage industry, Experience managing annual planning and forecasting cycles, Cross-functional collaboration with Sales, Finance, Supply Chain, and IT, Proficiency with trade promotion management systems, Intermediate Excel or BI tools skills, Ability to manage forecasting and demand planning processes 📃 Skills: Excel, SAP, Exceedra, Confido, BI, ERP, TPM, Forecasting, Analytics, DemandPlanning, SupplyChain 🏢 Description: BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it. With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable. As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work, this is it. Every day, you'll be part of a journey to add flavor to millions of meals and lives. About the Role: The Manager, Sales Planning – East serves as a key commercial leader responsible for driving the integration of sales, demand, and inventory planning across the organization, focusing on the Eastern Region of Grocery. This role is part of a high-performing team that partners cross-functionally with Sales, Brand, Finance, and Operations to deliver accurate forecasts, optimize trade investment, and improve customer inventory health. The Manager ensures that commercial plans are data-driven, strategically aligned, and executed to support sustainable growth and operational efficiency. Key Responsibilities Include: Strategic Sales Planning Leadership - Lead the development of sales and demand plans, aligning volume, revenue, and trade investment targets with company strategy. - Drive the end-to-end planning calendar, ensuring alignment and timely input from cross-functional partners including brand, sales, planning, and finance. - Challenge assumptions and elevate the analytical rigor of commercial plans through data-driven insights and scenario modeling. Team Development - Build team capabilities in forecasting, analytics, and cross-functional communication. - Create a collaborative and performance-driven environment that emphasizes continuous improvement and proactive problem-solving. Forecasting & Demand Planning - Own divisional monthly sales forecast accuracy and integration into the Demand Planning process. - Manage cross-functional forecasting reviews, ensuring timely updates reflecting current market dynamics, customer performance, and promotional shifts. - Partner with Finance to ensure forecast alignment with financial targets and strategic objectives for revenues, trade spend, and total promotional spend. Trade & Promotional Effectiveness - Oversee post-event analysis and ROI evaluation for trade and promotional spend. - Identify opportunities to improve trade and total investment spend efficiency and recommend reallocation strategies. - Support Trade Finance teams with integration of sales plans, trade planners, and trade promotional tools during annual promotional planning. Customer Inventory & Supply Optimization - Monitor customer-level inventory performance, driving proactive actions to prevent out-of-stocks or overstocks. - Develop and maintain real-time dashboards and visibility tools for internal and external stakeholders. - Partner with Supply Chain to ensure sales and operations alignment, supporting service level and inventory health goals. - Anticipate inventory requirements for new items based on historical sales performance, promotion analysis, and customer loading needs. Process & Infrastructure Enhancement - Design and implement scalable processes, tools, and templates for sales planning, forecasting, and performance tracking. - Partner with IT and Data teams to enhance system capabilities such as TPM, ERP, and BI tools. - Standardize reporting and establish KPIs to measure and improve commercial planning effectiveness. Executive Communication & Strategic Partnership - Serve as a liaison between Sales and cross-functional leadership, ensuring commercial plans are cohesive and actionable. - Provide leadership with data-driven insights into sales execution, trade effectiveness, and forecast risk. - Partner in executive-level presentations and represent the Sales Planning function in strategic business reviews. What You Bring To The Table: Education & Experience - Bachelor's Degree required; MBA or related advanced degree preferred. - 5+ years of progressive experience in Sales Planning, Demand Planning, or Commercial Analytics, preferably within CPG or Food & Beverage. - Experience with major grocery retailers is a plus. - Proven experience managing complex annual planning and forecasting cycles. - Strong business acumen with experience collaborating across Sales, Finance, Supply Chain, and IT. - Proficiency with trade promotion management systems such as Exceedra or Confido and intermediate Excel or BI tools skills; SAP Business One knowledge is a plus. Leadership Characteristics - Strategic Operator: Thinks broadly and anticipates the commercial and operational impact of planning decisions. - Analytical Innovator: Uses data and insights to influence strategic direction and improve business performance. - Collaborative Partner: Excels at cross-functional communication and alignment in a fast-paced, high-growth environment. - Change Agent: Continuously improves systems, processes, and behaviors to drive better outcomes. Location and Travel: The position follows a hybrid work structure with 4 days in the office weekly and flexibility on Fridays. Pay Transparency: The expected starting salary range for this role is $135,000-$155,000 per year. SEASONED FOR SUCCESS: - No two days are the same. - Team members are encouraged to make decisions quickly in ambiguous situations. - The company values smart risk-taking, continuous learning, and entrepreneurial thinking. - Employees are expected to work hard to achieve exceptional outcomes. BENEFITS THAT BRING MORE TO THE TABLE: - Paid time off - 401k - Bonus and incentive eligibility - Equity grants - Competitive health benefits - Family-friendly benefits including parental leave OUR RECIPE FOR BALANCE: The company supports collaboration, flexibility, and work-life balance through a hybrid work environment. WHERE EVERY INGREDIENT MATTERS: Equal opportunity employer statement.

🏢 Summary: The role offers an opportunity to work as a Server responsible for delivering an elevated dining experience, educating members and guests on menu items, and ensuring seamless service operations. The position requires maintaining service standards, accurate POS order entry, collaboration with FOH and BOH teams, and adherence to health and safety regulations. It suits candidates who thrive in fast-paced environments and are experienced in high-volume hospitality settings. 🗂️ Requirements: Minimum 2+ years experience in similar role, Experience in fast-paced, high-volume environment, Ability to work flexible shifts including weekends and holidays, Demonstrated competency in training schedule and Club School, OLCC certification, Knowledge of POS (Micros), Ability to follow health and safety regulations 📃 Skills: POS, Micros, OLCC, Hospitality, FoodSafety 🏢 Description: The Role At Soho House a Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures the success of service and guest satisfaction, collaborates with team members, completes pre-service and post-service duties, accurately enters orders into POS, and remains attentive to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School. - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House Standards. - Maintain communication and advise Management and Executive Chef on any allergies or potential risks encountered. - Complete all checkout reports at the end of each shift and ensure management review and signature. - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws. - Ensure food orders are plated and coursed correctly before serving. - Assist runners and bussers with expo and service bar tickets to support table orders. - Clean and stock server alley and bar area; polish silverware, plates, and glassware as needed. - Maintain full knowledge of the menu and provide suggestions when requested. - Perform other duties as assigned by supervisor or manager. Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity. - Ability to thrive in fast-paced, high-volume environments and problem solve under pressure. - Demonstrated competency as outlined in the training schedule and Club School. - Ability to work flexible shifts, including weekends and holidays. - Ability to take direction, work in a team environment and autonomously. - OLCC-certified and POS (Micros) knowledge. Physical Requirements - Ability to seize, grasp, turn, and hold objects. - Ability to perform fast-paced movements across the property. - Ability to move, pull, carry, or lift at least 20 pounds. - Ability to kneel, bend, crouch, climb, lift, clean, stoop, stand, walk, reach, push, twist, and squat for extended periods. Why work with us Soho House offers competitive compensation packages with global benefits and perks and training to develop technical and managerial skills. Health Care + 401K - Full-time employees eligible for Medical, Dental & Vision benefits and Retirement fund with 2% match. Paid Time Off - Sick days and vacation days for full-time employees. Career Development - Opportunities for domestic or international progression, managerial or technical growth. Soho Impact - Community empowerment through mentoring, apprenticeship, local outreach, and sustainability. Learning & Development - Access to internally and externally run courses. Cookhouse & House Tonic - Monthly food and drink events, trips, and training opportunities. Team Events - Monthly fitness sessions, cinema screenings, and art classes. Team Meal - Complimentary substantial meal provided while on duty.

🏢 Summary: Strategic Product Manager role focused on owning and driving the vision, roadmap, and delivery of complex enterprise APIs within a large-scale e-commerce environment. The position involves leading cross-functional teams, shaping API strategy, and ensuring high performance, reliability, and adoption. You will work in an agile setting to deliver MVPs, optimize API performance, and maximize business value. 🗂️ Requirements: Proven experience in product management for complex enterprise APIs, Experience defining and articulating product strategy aligned with business and customer value, Strong knowledge of agile methodologies and sprint planning, Ability to create MVPs, run experiments, and analyze data for decision-making, Technical acumen to collaborate with engineering and estimate complexity, Understanding of API performance, reliability, security, and technical debt, Experience managing external agencies and cross-functional stakeholders, Ability to prioritize backlog and make data-driven decisions 📃 Skills: API, Agile, Scrum, MVP, ProductManagement, Backlog, Roadmapping, DataAnalysis, StakeholderManagement, TechnicalDebt, Microservices, Ecommerce 🏢 Description: About the role Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, in store, on the move … anywhere in their world. With our unrivalled physical and digital assets and an ambitious investment programme, we aim to become the world's best multi-channel retailer. Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation, evolving our product development process and transforming our technology to become the world’s leading e-commerce business. We need people who share our ambition to deliver for our customers. We want passionate, talented and hardworking individuals willing to take the initiative and drive us forwards. In return we offer a huge challenge, strong support, a great team, an excellent benefit package, and significant career development opportunities. Joining us means playing a part in defining; building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come. What is in it for you Hybrid working We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. This role requires you to be based in or near Kraków, as you will spend 60% (3 days) of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Benefits Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all): Permanent contract from the go – as a sign of our trust in your abilities MacBook as your tool for work Learning opportunities - certified technical training and learning platforms like Udemy Referral Bonus Sports activities with a personal trainer in the office Additional 4 days of paid leave to support your well-being and family life Up to 20% yearly salary bonus – based on both individual and business performance Private healthcare (LuxMed) Cafeteria & Multisport Supporting those, who are not yet eligible for full holiday entitlement, by expanding their pool from 20 to 25 days IP Tax Deductible Costs If that sounds exciting, then we'd love to hear from you! Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. You will be responsible for Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures: Have complete ownership of a complex, strategic enterprise API involving multiple internal / external stakeholders and drive the Product strategy and execution for those APIs. Work with your team and stakeholders to align the strategic priorities, dependencies and roadmap across your product. Quickly build domain knowledge and assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements). Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort. Identify and drive improvements in the way API performance and service levels are measured to ensure quality, reliability and security. Lead discovery work around minimum viable products (MVP) for new features, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs. Help the delivery team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster. Provide leadership and direction to cross-functional delivery teams on short-term tasks / near-term priorities. Provide support and coaching to Product Managers as well as peers. Be accountable for the performance / adoption of the APIs and work towards increasing the customer base. Contribute towards hiring / building a great pool of Product Managers for the Colleague Transformation team and the wider Tesco product function. This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first. You will need Mandatory skills You’ll need to have demonstrated experience of: Articulating a complex product strategy in terms of consumer and business value. Experience and understanding of agile techniques to deliver world beating products Thinking at a conceptual level across a number of platforms Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience. Experience managing work completed from external agencies to ensure the highest standards are met. The ability to influence without authority. Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions. Product management best practice and methodologies and strong technical acumen. Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested. Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritize it during any sprint. Prioritising and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation. Nice to have skills: Flexibility, ability to plan and organise, responsiveness, creativity, self-starter. Able to build solid working relationships with peers and senior leadership. Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. The successful candidate will have a tenacious can-do, will-do mentality. Whilst being personally robust and willing to challenge the status quo, you will work closely with other team members and must be able to bring people on a journey with you. Unsure if you fit all the criteria? Apply and give us the chance to evaluate your potential – you could be the perfect fit! About us Tesco is a leading multinational retailer, with more than 330 000 colleagues. Our software is used by millions of people across several countries every day. Whether it’s the tills and websites our customers use, or the systems our colleagues and partners use, you’ll play your part in keeping it running like a well-oiled machine. And when a business problem pops up? You and the creative minds in our team will be challenged to solve it. As Tech Hub we cooperate within the group of Tesco Technology Hubs located in the UK, Poland, Hungary, Czech Republic and India. Want to get to know us better? Watch our team talk about our culture – YouTube What our colleagues like the most at Tesco: We develop our own products We make an impact; large scale of operation Accountability and respect are given to us We cooperate and support each other There are great colleagues who are divided into small teams here We can develop and learn new things Discover how our colleagues shape Tesco’s tomorrow .