April 24, 2026

Customer Operations Engineering Lead

Senior • On-site

14,083 - 16,417 USD/yr

San Jose, CA

About the role

Muon seeks a Customer Operations Engineering Lead to join our Satellite Operations Team. The ideal candidate works well in cross functional teams and is capable of creating scalable processes for managing customer data requests and deliveries. The Customer Operations Lead will ensure customer requests are deconflicted across the Muon missions and are processed and delivered according to the contractual obligations. The candidate will work closely with the Mission Management teams, Data Processing team, and Satellite Operations Engineers to ensure the data collection and delivery lifecycle is efficient and scalable.

Responsibilities

  • Lead customer focussed collection planning, schedule deconfliction, and reporting activities within the Satellite Operations Team
  • Ensure timely data collection and delivery across Muon’s missions according to customer requirements
  • Coordinate with internal stakeholders and customers to ensure appropriate prioritization of collection activities
  • Development of standard collection planning, performance monitoring, and reporting processes that scale across Muon’s current and future missions
  • Perform capacity planning for the Customer Operations team and develop onboarding and training programs for future hires
  • Ensure customer inquiries are addressed accurately and according to the required response time

Qualifications

  • 7+ years of experience in a customer facing technical role such as technical account management, solutions architecture, or professional services
  • Experience in a leading teams with a track record of hiring, mentoring, and scaling to meet business needs
  • Demonstrated ability creating customer focussed processes and strategies that are scalable in a high growth environment
  • Experience managing relationships with sophisticated customers in a demanding environment (e.g. defense, aerospace, or government)
  • Strong communication and teamwork skills with the ability to articulate complex technical concepts to both technical and non-technical audiences
  • Excellent time management and organization skills
  • Excited to work in a fast-paced environment with new challenges each week
  • Willingness to obtain a clearance

Nice-to-have Skills

  • Experience with satellite mission planning, command and control systems, and telemetry analysis
  • Experience with on-orbit satellite payload operations and data processing
  • Understanding of ITAR/EAR regulations

Salary

The salary range for this role is $169K to $197K and will depend on a candidate's skills, geographic location, qualifications, and experience as defined during the interview process.

About Muon Space

Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world.

Taking Care of Our Team

At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave.

Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.

ITAR/EAR Requirements

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.

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Warsaw, Poland

25,000 - 35,000 PLN

🏢 Summary: Hands-on Software Engineer Team Lead role focused on leading a cloud-native microservices team within a .NET and Azure ecosystem. The position combines active backend development with team leadership, delivery ownership, and scaling engineering capabilities across teams. You will drive technical excellence, optimize processes, and mentor engineers while contributing directly to core platform architecture. 🗂️ Requirements: Proven experience leading an engineering team, Strong backend development experience in microservices architecture, Deep understanding of distributed systems, Experience with cloud infrastructure in Azure, Hands-on experience with CI/CD pipelines, Knowledge of automated testing (unit, integration, E2E), Ability to manage team delivery and resource allocation, Experience monitoring and improving engineering metrics (e.g., DORA), Ability to analyze system performance and optimize processes 📃 Skills: .NET, Azure, CI/CD, Redis, Microservices, DistributedSystems, Cloud, MS Entra, UnitTesting, IntegrationTesting, E2E, DORA 🏢 Description: It’s not just a job — together, we’re on a mission. We're committed to accelerating the energy transition, with the goal of empowering 2 million sustainable energy installations by 2035. But we cannot achieve this goal alone. We are looking for talents to strengthen our team, and work with others on what really matters. The team you will join At iChoosr, you will join a team of 140 goal getters with a proactive approach, strong sense of ownership and strong interpersonal skills. Your colleagues work across the US, the Netherlands, Belgium, the UK, Poland, Japan and Macedonia. You will join the Middleware+ Team that consists of a Tech Lead, developers, an QA specialist, a product manager and DevOps engineer. The team is the architectural backbone of our platform responsible for designing and building core microservices. Beyond that the team owns the foundational infrastructure, managing our cloud resources. Job description As a Software Engineer Team Lead, you will lead a high-performing team operating within our cloud-native ecosystem. This is a hands-on leadership role where you will contribute directly to our .NET and Azure-based ecosystem while taking accountability for the team’s operational success. This position is designed for an experienced leader who is ready to scale. We are looking for someone with the capacity to eventually bridge two teams, balancing the oversight of both while naturally transitioning more of your time from active coding to mentoring and cross-team coordination. Your mission is to drive delivery standards, optimize workflows, and scale the team’s capabilities. You are the primary advocate for your engineers, ensuring that the team remains unblocked, high-functioning, and aligned with our broader engineering culture of excellence. You will lead by example, writing clean code and fostering a culture of continuous improvement in an environment built for speed and scalability. Tech stack: .NET, Azure, CI/CD Pipelines, MS Entra, Redis Your responsibilities Maintain an active presence in the codebase (.NET), leading by example through high-quality PRs and consistent technical contributions. Own the day-to-day delivery of the team. You are responsible for ensuring the team meets its commitments and maintains a high "Say/Do" ratio. Manage team resource allocation and workload balancing to ensure sustainable high performance without burnout. Lead the personal growth, performance reviews, and career development of the team’s 3–5 engineers while co-creating and executing a top-tier talent pipeline. Proactively identify and resolve process or people-related bottlenecks that hinder the team’s velocity. Act as a partner for the Product Manager on Sprint Goals and for the Tech Lead on system architecture. Monitor and optimize team performance through DORA (and other) metrics. Your expertise Strong experience in backend microservices development with a deep understanding of distributed systems and cloud infrastructure. Knowledge of modern software delivery lifecycles, including CI/CD, automated testing (unit, integration, E2E), and observability. Exceptional skill in unblocking people-related issues and facilitating "blame-free" post-mortems and continuous feedback loops. Prepare to scale your impact by eventually taking over the people leadership of a second team as the organization grows. Ability to interpret system performance data and developer feedback to continuously refine team processes and tooling. A proven track record of managing an engineering team is a must. Our commitment to you Contribute to a more sustainable world on a daily basis. Competitive salary. Comprehensive health benefits package. Flexible work arrangements (remote & hybrid working). Professional development opportunities (Mentor/mentee program & buddy program). International company event once a year. Lunch provided by the office. Cultural holiday swap. Day off on your birthday. Possibility to travel. Come be a part of our team! If this role fits you, we would love to hear from you. iChoosr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Technology

N-iX

Lead .NET Engineer

Senior

Remote

Krakow, Poland

38 - 41 USD

🏢 Summary: Lead Software Engineer role focused on building and maintaining scalable storage infrastructure and cloud-native backend systems using C#/.NET and Azure technologies. The position involves designing microservices, distributed workflows with Temporal .NET SDK, and secure APIs while ensuring reliability, scalability, and high availability. The role also includes mentoring engineers, improving engineering processes, and supporting AI/BI-driven data solutions. 🗂️ Requirements: 8+ years of backend development experience with C#/.NET, Experience with Azure App Services, AKS, Blob Storage, SQL/NoSQL databases, Experience with microservices architecture and distributed systems, Hands-on experience with Temporal .NET SDK or workflow orchestration tools, Experience designing RESTful or gRPC APIs, Knowledge of scalable, secure, and reliable cloud-native application design, Knowledge of data storage security, availability, and compliance, Ability to work 14:00–22:00 CET 📃 Skills: C#, .NET, ASP.NET, Azure, AKS, Blob, SQL, NoSQL, Temporal, gRPC, REST, Microservices, Airflow, DurableFunctions, StepFunctions 🏢 Description: Our customer is a global leader in digital agreement and e-signature solutions, enabling organizations worldwide to securely manage, sign, and automate business-critical documents and workflows. They are looking for a self-motivated software engineer to join us developing storage infrastructure to organize and facilitate our business growth. Our team is the center of how customers and services store their critical data and trust its security, performance, availability, compliance and durability, which enables customer derive intelligence and analytics through AI & BI. As a Lead Software Engineer, you will own all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of product features in software products. You will play a key role in ensuring that our storage solutions are reliable, scalable, and support advanced orchestration using technologies such as the Temporal .NET SDK. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will also help the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and mentoring and modeling engineering best practices. Responsibilities: Design, develop, and maintain high-performance backend systems and APIs using C# and .NET technologies, hosted in Azure and various compliance-level data centers Build and maintain microservices-based architectures using C#, ASP.NET , and others Leverage Azure services like Azure App Services, Azure Kubernetes Service (AKS), Azure Blob Storage, and SQL/No-SQL databases to build scalable, secure, and reliable cloud-native solutions Design, implement, and maintain distributed workflows using the Temporal .NET SDK to provide resilient and observable orchestration for business-critical backend processes Integrate Temporal workflows with our .NET microservices architecture and cloud-based infrastructure Design and implement RESTful or gRPC APIs, and ensure seamless integration with other systems and products Optimize architecture and solutions for scalability and availability, with cost and maintenance in mind Identify and address performance bottlenecks and scalability challenges proactively Align across teams for designs, communicate and resolve roadblocks Guide and mentor other engineers through design and code reviews Working hours 14-22:00 CET Required Qualifications: Extensive experience 8+ years developing backend services and APIs in C#/.NET Experience with Azure services including App Services, AKS, Blob Storage, SQL/NoSQL Databases Experience with microservices architecture and distributed systems Hands-on experience with the Temporal .NET SDK or other workflow orchestration/tools (e.g., Durable Functions, Step Functions, Apache Airflow) Strong understanding of designing and building scalable, secure, and reliable cloud-native applications Experience with designing and implementing RESTful or gRPC APIs Knowledge of data storage best practices, including security, availability, and compliance Preferred Qualifications: Familiarity with integrating orchestration tools into enterprise software environments Experience with performance optimization, cost management, and designing for high availability Excellent communication and collaboration skills Prior experience mentoring engineers and conducting design/code reviews Background in supporting analytics and business intelligence integrations

Technology

Loop

AI Operations Associate

Junior

On-site

New York, NY

80,004 - 125,004 USD/yr

🏢 Summary: Opportunity to join an AI Ops team building and scaling AI-powered automation systems for global supply chain operations, partnering closely with engineering, product, and customers to drive adoption and deliver measurable value. The role focuses on deploying intelligent workflows, translating complex technical systems for users, and embedding with customer and operations teams to enhance execution. This is an onsite position in Chicago, San Francisco, or New York City. 🗂️ Requirements: College degree in analytics, finance, economics, STEM or related quantitative field, 1+ year experience in technology, data analysis or other technical quantitative field, Ability to understand complex technical systems and translate them for users, Experience working cross-functionally with engineering, product, or operations teams, Onsite availability 4+ days per week in Chicago, San Francisco, or New York City 📃 Skills: SQL, Python, Excel, Automation, Data, AI 🏢 Description: About the Role Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. The team is disrupting traditional operations with AI-powered workflows that create 100X leverage for users, turning operators into analysts. Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across the user base. This role requires a deep understanding of systems and their users (internal and external), the ability to translate complex technical work to everyday users, and strong problem-solving skills. This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week. What You'll Do - Accelerate delivery of new product capabilities for global brands by understanding how customer outcomes are driven - Embed with customer, product, and operations teams to deliver increased customer value - Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and improve user experience - Demonstrate strong execution skills and deep knowledge of the product offering and customer pain points - Build and maintain relationships with internal customer-facing stakeholders to ensure value delivery About You - College degree with a quantitative background in analytics, finance, economics, or similar STEM field - 1+ years of work experience in technology, data analysis, or other technical and quantitative fields - Ability to balance eagerness to learn with strong execution and problem-solving skills - Team-oriented mindset with interest in fast-paced, high-growth environments - Advanced Excel skills and SQL, Python, or other programming experience are a plus Compensation and Benefits The base pay range for this role is $80,000 to $125,000 annually, depending on experience, skills, qualifications, location, and business needs. In addition to base salary, the role may be eligible for equity. Benefits include health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave. Equal Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to legally protected characteristics.