Operations Manager ABA

🏢 Summary: The Operations Manager oversees daily center operations and regional scheduling to ensure efficient performance, compliance, and high-quality service delivery. The role aligns staffing, scheduling, and operational processes while supervising staff and managing key performance metrics. This fully on-site position supports cross-functional teams to optimize utilization, minimize service disruptions, and drive operational growth. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace, Ability to use or quickly learn CentralReach or similar systems, Strong organizational and time management skills, Ability to maintain accurate data and documentation, Ability to handle confidential information, Availability to work fully on-site Monday–Friday, 40 hours per week, Ability to lift at least 25 lbs 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, Payroll, Billing, Timekeeping, DataReporting, KPITracking, Compliance, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Yuba City center while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Primary Functions Include: Center Operations (COS) Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment Serve as the primary point of contact for families for non-clinical needs and general communication Maintain facility operations including supplies, vendor coordination, and overall center upkeep Ensure compliance with safety protocols, building procedures, and authorized access requirements Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination Own all regional scheduling, including building and maintaining staff and learner schedules Manage real-time scheduling adjustments including callouts, cancellations, and reroutes Support schedule optimization by coordinating make-ups and minimizing lost hours Develop schedule proposals and support alignment between staff availability and learner needs Partner with clinical and recruiting teams to ensure timely staffing and learner placement Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention Monitor staff attendance, availability, and time-off requests Support coverage planning and resolution of staffing gaps Partner with clinical leadership on staff performance and training coordination Promote a positive team environment focused on accountability and engagement Administrative & Operational Support Maintain accurate and up-to-date data within CentralReach and other operational systems Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance Assist with onboarding and offboarding coordination and employee documentation Manage center-related expenses, supplies, and purchasing needs Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency Track and follow up on scheduling gaps, unconverted appointments, and lost service hours Maintain scheduling tools, trackers, and reporting systems to support operations Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting Track and report on staffing needs, scheduling gaps, and utilization trends Monitor intake pipeline and learner launch progress Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication Serve as the primary scheduling and operations point of contact for the region Manage and respond to the scheduling inbox in a timely and professional manner Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations Partner with recruiting to support timely staffing for new cases Support center growth initiatives, tours, and operational readiness Assist with planning and support for new center launches as needed Qualifications: Skills/Abilities Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Excellent communication skills – in person, by phone, and in writing Strong interpersonal and leadership skills with the ability to supervise and support team members Ability to problem-solve quickly and make sound operational decisions Strong attention to detail and ability to maintain accurate data and documentation Ability to manage scheduling complexities and adapt to real-time operational changes Ability to act with professionalism, accountability, and sound judgment Proficient with Google Workspace or related software Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements Bachelor's degree in business, healthcare, psychology, education, or related field preferred 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) Leadership or supervisory experience required Experience managing schedules, staffing coordination, or workforce planning strongly preferred Experience with CentralReach or similar systems a plus Strong organizational and time management skills with the ability to manage competing priorities Excellent communication and interpersonal skills Ability to handle sensitive or confidential information with discretion Physical Requirements The ability to sit and stand for extended periods throughout the workday The ability to walk and move throughout the center environment as needed The ability to lift at least 25 lbs The ability to operate a computer and office equipment consistently throughout the workday Work Environment & Schedule Expectations Fully on-site role, Monday–Friday, 40 hours per week Center hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Pay Rate $60,000—$65,000 USD

🏢 Summary: Full-time Interim Housing Site Facility Manager responsible for overseeing daily operations of an interim housing shelter, ensuring safe and compliant facility management, and supervising onsite services and staff. The role includes operational oversight of kitchen, security, transportation, and janitorial services, along with program monitoring, reporting, and budget coordination. Position requires experience in homeless services or related fields and the ability to meet compliance and driving requirements. 🗂️ Requirements: Minimum 2 years experience in healthcare, case management, homeless services, or working with vulnerable populations, Employment eligibility in the U.S., Ability to obtain CPR/First Aid certification, Successful completion of Tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work within the state of California 📃 Skills: CPR, FirstAid, Reporting, Billing, Budgeting, QualityAssurance, DataAnalysis, ProgramMonitoring 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $70,304.00 - $83,595.00 per year Pay Frequency: 24 Pay Periods Per Year Full Time Exempt Driving Required Shift: Tuesday – Saturday, 7:00am - 3:30pm ABOUT THE JOB The Program Operations Manager will supervise the interim housing site, focusing on ensuring safe, stable shelter for individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations, including kitchen, security, transportation, and janitorial services. This position is responsible for ensuring safe, secure onsite operations, including providing responsive service and effective resolution to onsite staff, volunteers, and partners. Operations and Facilities Management & Oversight - In collaboration with the Associate Director, provide administrative oversight of the core functions, including kitchen, security, transportation, and janitorial services, to ensure safe and compliant onsite operations. This includes program monitoring, regular inspections, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets. Provide administrative oversight of the team, including but not limited to billing, program documentation, quality assurance, weekly, monthly, annual, and ad hoc program reporting. Position Responsibilities include: Operations and Facilities Management & Oversight Staff Support and Development Neighborhood management Program Outreach PREFERRED QUALIFICATIONS Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations. One (1) year of supervisory experience in homeless services or related social services field strongly preferred. MINIMUM QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. To avoid potential conflicts of interest and ensure the integrity of programs, individuals who are currently receiving services or have received services within the past two years are not eligible for employment. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may include multiple designated worksites or approved off-site locations, but positions are not fully remote and may be fully on-site depending on operational requirements. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: The offer is for a Manager, Critical Operations responsible for overseeing the reliability, maintenance, and compliance of landlord-owned critical infrastructure at a data center site. The role focuses on managing maintenance programs, vendor performance, risk mitigation, and regulatory compliance to ensure operational integrity and minimal disruptions. It includes leadership of emergency response, budget oversight, and coordination with tenants and internal teams to optimize infrastructure performance. 🗂️ Requirements: Minimum 7 years in facilities operations, critical environments, or industrial infrastructure management, Minimum 3 years in leadership overseeing maintenance teams or vendors, Strong technical knowledge of electrical, mechanical, and structural systems, Experience managing vendor contracts and service level agreements, Experience managing operational budgets and capital expenditures, Proficiency in CMMS platforms, Knowledge of OSHA, environmental laws, and building codes, Experience with risk assessments and emergency response protocols 📃 Skills: CMMS, Electrical, HVAC, Plumbing, Structural, OSHA, Compliance, Budgeting, SLAs, RiskAssessment 🏢 Description: Role Summary As a Manager, Critical Operations, you will be responsible for the property's overall condition and operational integrity, ensuring the reliability, maintenance, and compliance of all landlord-owned infrastructure. This includes substations, electrical distribution systems, roofing, stormwater management, exterior lighting, roadways, and all infrastructure extending to the facility's exterior. You will oversee maintenance programs, vendor management, and risk mitigation strategies, ensuring the infrastructure remains operationally sound, compliant with regulatory standards, and aligned with tenant needs. This role requires strong technical expertise in critical infrastructure management, a proactive approach to asset maintenance, and the ability to coordinate with vendors, internal teams, and regulatory agencies. You will play a key role in minimizing disruptions, optimizing infrastructure performance, and maintaining the safety and efficiency of all landlord-maintained assets. Travel: Ability to travel up to 20% for company gatherings Location: Frederick, MD Compensation: $126K - $150K (Offers Bonus) Essential Responsibilities Governance and Compliance Management Ensure regulatory and safety compliance - Oversee maintenance activities and vendor operations to ensure compliance with local, state, and federal regulations, including OSHA, environmental laws, and building codes - Maintain documentation of inspections, permits, and compliance reports to ensure audit readiness Manage contract adherence - Verify that vendor contracts align with company policies and regulatory requirements - Track service level agreements (SLAs), monitor contract performance, and document deviations or corrective actions Support internal and external audits - Participate in scheduled compliance reviews and audits - Escalate identified risks or non-compliance issues for resolution in collaboration with senior leadership Maintenance & Technical Operations Develop and implement maintenance programs - Execute preventive, corrective, and predictive maintenance strategies to enhance asset longevity and operational reliability Oversee critical infrastructure performance - Manage the operation and maintenance of electrical, HVAC, plumbing, and structural systems on building exteriors - Conduct condition assessments, troubleshoot performance issues, and coordinate repairs or upgrades Utilize maintenance tracking systems - Leverage a Computerized Maintenance Management System (CMMS) to track work orders, manage service requests, and analyze maintenance trends Vendor & Financial Management Oversee vendor relationships and performance - Coordinate vendor selection and ensure contractors meet technical qualifications and safety standards - Track vendor work quality, enforce service agreements, and provide performance feedback Manage operational budgets - Monitor maintenance and operational budgets and identify cost-saving opportunities while maintaining infrastructure integrity Support capital expenditure planning - Contribute to planning and execution of capital projects by assessing infrastructure conditions, reviewing vendor proposals, and coordinating timelines Risk Management & Emergency Preparedness Conduct proactive risk assessments - Assess infrastructure vulnerabilities and develop mitigation strategies - Analyze maintenance data, vendor reports, and past incidents to identify trends Implement emergency response protocols - Ensure emergency response procedures align with business continuity and safety requirements - Coordinate drills, scenario planning, and on-site incident management Serve as an on-site emergency lead - Act as the first point of contact for infrastructure-related emergencies - Coordinate with internal teams, emergency responders, and regulatory agencies Stakeholder & Tenant Relationship Management Serve as the primary tenant liaison - Communicate with tenants regarding maintenance activities, service disruptions, and infrastructure updates Conduct regular tenant engagement meetings - Schedule routine check-ins to gather feedback and proactively manage infrastructure dependencies Ensure transparency in service delivery - Provide updates on service requests, project timelines, and escalation pathways Stakeholder Collaboration & Communication Coordinate with internal and external teams - Work with procurement, legal, security, and sustainability teams to align operational priorities Ensure clear and proactive communication - Establish structured communication channels regarding maintenance and service impacts Support leadership in strategic initiatives - Provide data-driven insights and operational updates to senior leadership Education, Skills, and Experience - Minimum of 7 years of experience in facilities operations, critical environments, or industrial infrastructure management - At least 3 years in a leadership role overseeing maintenance teams or vendor operations - Strong technical knowledge of electrical, mechanical, and structural systems in critical environments - Experience managing vendor contracts, budgets, and compliance processes - Proficiency in CMMS platforms and data-driven maintenance tracking - Knowledge of regulatory standards, risk management, and emergency response protocols - Strong communication and leadership skills Benefits - Hybrid working environment - Team building and educational opportunities - Generous benefits package including robust health benefits and a 401(k)-company contribution - Unlimited PTO - RTD ECO pass or parking reimbursement - Competitive compensation, bonus, and an incentive plan Compensation Range: $126K - $150K

🏢 Summary: Business Operations Manager role focused on leading and improving the SIOP process, cross-functional operational planning, and data-driven decision-making in a high-growth advanced manufacturing environment. The position partners across engineering, operations, supply chain, finance, and data teams to optimize planning systems, analytics, governance, and operational performance. This onsite role in Torrance, CA emphasizes operational excellence, process improvement, and scalable business operations. 🗂️ Requirements: Bachelor's degree in Supply Chain, Operations Management, Engineering, Business, Finance, or related field, 5–8+ years of experience in business operations, S&OP/SIOP, program management, supply chain, production planning, or engineering operations, Experience in advanced manufacturing, electronics, aerospace, medical devices, or related technology-intensive sectors, Ability to lawfully access information and technology subject to US export controls, Experience leading cross-functional projects involving data and business processes, Proficiency with ERP/MRP systems and planning or analytics tools, Strong understanding of forecasting, capacity planning, inventory optimization, lead time management, and product lifecycle management, Excellent communication and cross-functional facilitation skills 📃 Skills: SAP, Oracle, Kinaxis, o9, PowerBI, ERP, MRP, SIOP, S&OP, Analytics, Forecasting, Planning, Inventory, SupplyChain, KPIs, Automation 🏢 Description: Purpose The Business Operations Manager is a cross-functional leader responsible for enabling high-quality, data-driven decision-making, operational alignment, and communication across the organization. This role establishes and facilitates the business processes, operation rhythms, and governance that enable Engineering, Programs, Operations, Supply Chain, Finance and other functional teams to make informed decisions, manage risk, and execute against company priorities. This role will own and facilitate the Sales, Inventory, and Operations Planning (SIOP) process, using it as the cross-functional forum to align demand, supply, capacity, inventory, and financial objectives. As the organization matures, the role will expand beyond SIOP to strengthen broader business operating mechanisms, improve cross-functional communication, enhance organizational visibility, and build scalable decision-making processes. Success in this role requires navigating ambiguity, translating complex data into actionable insights, aligning stakeholders with competing priorities, and continually improving the systems, analytics, and governance that support operational excellence in a fast-paced, high-growth environment. The Role • Lead and continually improve the company's monthly SIOP process, ensuring timely inputs, scenario analysis, and clear decisions at each step. • Facilitate structured business reviews that align Sales, Programs, Engineering, Operations, Supply Chain, Finance and other functional teams around priorities, risks, dependencies, and execution plans. • Develop and maintain trusted reporting dashboards, KPIs, and data governance processes that provide leadership with accurate, actionable insights. • Partner closely with data science and digital teams to improve planning systems, reporting capabilities, automation, and analytics that support scalable business operations. • Identify cross-functional risks, constraints, and opportunities, driving mitigation plans and ensuring decisions are documented, communicated, and executed. • Partner with Finance and functional leaders to ensure operational plans support strategic and financial objectives. • Lead continuous improvement initiatives by evaluating existing processes, identifying inefficiencies and opportunities, partnering with functional leaders to design improved ways of working, and driving measurable improvements to operational performance. • Lead implementation of process improvements through excellent project management, stakeholder coordination and buy-in, defining business requirements, supporting software system development, driving change management, and ensuring successful adoption of new processes and tools. Basic Qualifications • Ability to lawfully access information and technology that is subject to US export controls • Bachelor's degree in Supply Chain, Operations Management, Engineering, Business, Finance, or related field • 5 – 8+ years of progressive experience in business operations, S&OP/SIOP, program management, supply chain, production planning, engineering operations, or other cross-functional operational leadership roles within advanced manufacturing, electronics, aerospace, medical devices, or related technology-intensive sectors • Excellent communication and facilitation skills, with a proven ability to influence and drive decisions cross-functionally and at all levels of an organization • Experience leading impactful cross-functional projects involving data and business processes • Strong analytical skills with proficiency in ERP/MRP systems and advanced planning or analytics tools (e.g. SAP, Oracle, Kinaxis, o9, Power BI, or similar) • Solid understanding of key supply chain concepts: forecasting, capacity planning, inventory optimization, lead time management, and product lifecycle management Behavioral Competencies • Growth mindset with a track record of building or maturing processes • Comfort operating in fast-changing, ambiguous environments with imperfect data and time-constrained decisions • Systems thinker who can simplify complex data and business planning processes into high-level visuals and discussions for decision-making • Data-driven and highly analytical • Strong collaborator who breaks down functional silos and creates shared ownership of the plan • Bias for action with a focus on execution and measurable results • Highly organized and detail-oriented • Strong influencer and facilitator who can align senior leaders and technical teams around difficult tradeoff decisions Work Environment • This role is based onsite in the Torrance, CA office. Compensation • SIOP Manager (Lead) / S06: $133,580 - $183,680 • SIOP Manager (Principal) / S07: $154,300 - $212,160 What We Offer • Competitive salary, equity plan, and discretionary incentive bonus opportunities • Paid vacation, sick time, company holidays, year-end shutdown, and paid parental leave • Comprehensive health and wellness benefits including HMO and PPO options • Company-sponsored life insurance and disability coverage • Learning and development reimbursement opportunities • Collaborative and high-performing work environment Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Additional Information The company participates in E-Verify to confirm employment eligibility in the United States. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), qualified applicants with arrest and conviction records will be considered for employment.

🏢 Summary: Full-time, on-site Office Manager role responsible for overseeing daily office operations, supporting trade show logistics, coordinating internal events, and managing facilities and vendor relationships in a growing headquarters environment. The position combines front-of-office administration, event coordination, onboarding support, and procurement management. It requires strong organizational skills and proficiency with Microsoft 365 tools. 🗂️ Requirements: 3–5+ years of office management or operations experience, Experience overseeing larger office spaces, Experience in facilities oversight and vendor management, Experience in inventory control and event coordination, Proficiency in Microsoft 365 Suite (Outlook, Word, Excel, Teams, SharePoint), Ability to manage budgets and track expenses, Reliable transportation, Ability to lift up to 30 lbs 📃 Skills: Microsoft365, Outlook, Word, Excel, Teams, SharePoint, Canva 🏢 Description: Position Summary Office Manager Location: Palm Beach Gardens, FL Salary: $60,000 – $70,000 / year Position Overview The Office Manager is the operational backbone of the company, blending hospitality management, event coordination, and strategic oversight. This role owns day-to-day office operations while supporting trade show logistics, internal events, and employee experience. As the headquarters expands from 9,000 to 25,000 sq ft, this position supports seamless scalability in a dynamic, fast-paced environment. Key Responsibilities Front-of-Office & Daily Operations - Serve as the office's primary point of contact: greet visitors and candidates, manage visitor flow, and maintain a welcoming and secure front office environment. - Open and close the office daily: tidy common areas, restock supplies, verify security, confirm shipments, and address urgent needs. - Track invoices, submit receipts to Accounts Payable, and deliver or secure checks appropriately. - Facilitate internal communication via Teams announcements and Microsoft Forms. - Support executives and leadership with administrative needs. Trade Show & Event Coordination Support - Assist with logistics for approximately 40 to 50 trade shows and conferences per year, including hotel blocks, registrations, A/V orders, booth material shipping, and deadline tracking. - Maintain event timelines, checklists, and coordination trackers; communicate with vendors and exhibitors. - Manage event supply orders, inventory, assembly of materials, and related errands. - Support budget tracking and expense documentation. Internal Events Planning & Execution - Plan and execute employee-focused events such as monthly lunches, team outings, seasonal celebrations, and morale initiatives. - Handle catering coordination, setup/breakdown, RSVP tracking, and day-of support. - Capture event photos and forward to Marketing. Facilities, Vendors & Security - Track and coordinate repairs, schedule vendor visits, and liaise with building management, cleaning, HVAC, security, and supply vendors. - Coordinate badge and building access; assist with security system coordination and offboarding access changes. - Support office expansion logistics. Pantry, Supplies & Procurement - Manage pantry and office supply ordering using Amazon Business, Walmart, Sam's Club, and other vendors. - Track pantry and supply budgets and report spend. Onboarding, Remote Support & Travel - Coordinate new hire onboarding including desk setup, badges, welcome kits, and workspace readiness. - Coordinate shipment of equipment and welcome packages for remote employees. - Book and manage employee travel and submit documentation to Accounts Payable. Gifts, Uniforms & Shipping - Coordinate client and employee gifts end-to-end, including sourcing, assembly, packaging, shipping, and spend tracking. - Manage uniform ordering, sizing, inventory, and distribution. - Oversee outbound shipping, carrier pickups, tracking, returns, and international paperwork. Skills & Qualifications - 3–5+ years in office management, operations, or similar role with experience overseeing larger spaces. - Strong organizational, communication, and multitasking skills with attention to detail. - Expertise in facilities oversight, vendor management, inventory control, and event coordination. - Proficiency with Microsoft 365 Suite (Outlook, Word, Excel, Teams, SharePoint); familiarity with Canva is a plus. - Reliable transportation and ability to lift up to 30 lbs. What Success Looks Like - Smooth daily office operations with stocked supplies and organized workflows. - Accurate and timely coordination of trade shows and internal events. - Seamless onboarding experience for new hires and remote employees. - Thoughtful, well-executed client and employee gifts delivered on time. - Consistent, proactive support across office operations and events. This position includes occasional physical activity such as bending, reaching, kneeling, lifting, carrying, and moving office supplies or equipment weighing up to approximately 30 pounds. Reliable transportation is required for local errands. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices without regard to legally protected characteristics.

🏢 Summary: Hands-on Manager, Web Program Management role focused on executing and optimizing web initiatives to drive patient acquisition and conversion. The position coordinates cross-functional teams, manages CMS updates and local listings, and leverages analytics, SEO, and A/B testing to improve website performance. It combines operational execution with strategic program oversight in a fast-paced digital environment. 🗂️ Requirements: 5–7 years in web program management, digital project management, or marketing operations, Hands-on experience with CMS platforms (WordPress, Unbounce, or Adobe Experience Manager), Working knowledge of HTML and CSS, Experience with local listings and reputation management platforms (e.g., BirdEye, Yext), Experience with A/B testing, SEO, and conversion rate optimization, Proficiency in GA4 and web analytics reporting, Experience with project management tools (Smartsheet, Jira, Monday), Experience managing external vendors and agencies, Bachelor’s degree in Business, Marketing, or related field (preferred) 📃 Skills: WordPress, Unbounce, AdobeExperienceManager, HTML, CSS, BirdEye, Yext, SEO, CRO, GA4, Smartsheet, Jira, Monday, A/Btesting, Analytics 🏢 Description: Position Overview The Manager, Web Program Management is responsible for the execution and optimization of web initiatives in support of patient acquisition, appointment generation, and conversion. Reporting to the Director of Digital Product, this role works in a cross-functional environment partnering across Marketing, Technology, Operations, and external agencies to deliver high-quality, scalable web experiences aligned with business goals. This is a hands-on role, including updating center location details, managing local listings in tools like BirdEye, coordinating CMS updates, building project plans, and presenting performance data to stakeholders. The role requires operational discipline, data-driven decision-making, and proactive problem-solving in a fast-moving environment. Key Responsibilities Program coordination and delivery - Support implementation of the web roadmap - Coordinate execution across cross-functional teams - Manage day-to-day project work including website updates, CMS changes, listing management, and feature releases - Track milestones, identify risks and dependencies, and communicate status to stakeholders Optimization and performance tracking - Support website optimization including A/B testing, SEO, personalization, and UX improvements - Track and report on KPIs such as traffic, engagement, and conversion - Translate performance data into actionable insights and recommendations Process and operations - Build and maintain program processes including intake, prioritization, timelines, and resource coordination - Provide visibility into project status for stakeholders - Identify and escalate issues proactively AI and emerging tools - Support exploration and implementation of AI agent solutions in web workflows - Evaluate new tools to improve efficiency and patient experience Vendor and compliance coordination - Coordinate with external agencies and vendors for timely, high-quality delivery - Partner with Legal to ensure web content meets healthcare regulatory standards - Maintain accountability and clear expectations with partners Qualifications & Experience - 5 to 7 years of experience in web program management, digital project management, or marketing operations in a fast-paced, cross-functional environment - Hands-on experience with CMS platforms such as WordPress, Unbounce, or Adobe Experience Manager, including direct page building and content editing - Working knowledge of HTML and CSS for developer communication and QA - Familiarity with local listings and reputation management platforms such as BirdEye, Yext, or similar - Experience with A/B testing, SEO fundamentals, and conversion rate optimization - Proficiency in web analytics tools including GA4 - Experience with project management tools such as Smartsheet, Jira, Monday, or similar - Proven ability to manage vendor and agency relationships - Strong attention to detail and stakeholder communication skills - Experience in healthcare, retail, multi-unit consumer services, or similar environments is a plus - Bachelor’s degree in Business, Marketing, or related field preferred Why This Role Matters The website is a primary patient acquisition channel, and optimizing its performance directly drives business growth. This role ensures key web initiatives stay on track and aligned to business objectives, offering meaningful digital work and cross-functional exposure. Compensation Compensation range: $113,000 - $145,000 + bonus. Benefits - Medical - Dental - Vision - Life Insurance - 401K - EAP - PTO and Paid Holidays

🏢 Summary: Sales Manager role focused on leading and developing an enterprise account executive team, driving inbound and outbound sales growth, and optimizing sales operations and CRM processes. The position involves team supervision, pipeline management, revenue forecasting, and collaboration with operations and marketing to exceed sales goals. Hybrid work arrangement with competitive salary, commission, and benefits. 🗂️ Requirements: Bachelor's degree in business or related field or equivalent experience, 6+ years of sales experience, 2+ years of management or team lead experience, Experience with inside sales and new business development, Experience planning and implementing outbound sales strategies, Ability to articulate value propositions and ROI, Ability to train, develop, and lead a sales team, Ability to work 3 days per week in office, Ability to travel as needed 📃 Skills: Salesforce, CRM, Sales, Forecasting, Management, Outbound, InsideSales, Manufacturing, ROI 🏢 Description: The Sales Manager is responsible for supervising and organizing the enterprise accounts team. The role includes managing organizational sales by developing business plans, meeting and exceeding planned goals, coordinating with marketing on lead generation, and overseeing team performance through goal tracking, target setting, and training. Quick Facts - Hybrid work arrangement - Base salary range: $125,000–130,000 annually plus commission - Benefits include 401(k) match, medical, dental, and vision insurance, life and disability insurance, paid time off, maternity and bonding leave, EAP, and wellbeing resources How You'll Contribute - Build and manage a high-performing Account Executive team focused on inbound sales and growth of existing accounts - Recruit, hire, and develop team members to consistently exceed sales goals - Coordinate with sales and operations teams to support deal success and optimize sales processes - Monitor employee productivity and motivate the team to achieve daily and monthly goals - Implement best practices in sales pipeline management - Ensure accurate and complete information is captured in Salesforce CRM - Utilize CRM tools to manage and analyze sales activities and pipeline health - Supervise the team in accordance with company policies and procedures - Conduct interviews, orientations, and hiring activities - Provide ongoing training, coaching, and development to improve skills and product knowledge - Report sales metrics, opportunities, and risks to senior management - Use data-driven insights to forecast revenue and identify improvement areas - Develop an understanding of ideal customers and tailor sales strategies to improve engagement What You'll Bring - Bachelor's degree in business or related field, or equivalent experience - 6+ years of sales experience - 2+ years of management or team lead experience - Proven success with inside sales and new business development - Experience implementing outbound sales strategies - Knowledge of technical sales and manufacturing is a plus - Ability to communicate value propositions and ROI effectively - Strong customer service and relationship-building skills - Ability to train, develop, and lead a successful sales team - Ability to work in office 3 days per week and travel as needed Additional Information - Equal opportunity employer - Participation in E-Verify for U.S.-based roles

🏢 Summary: The Regional Director of Operations leads multi-market clinic operations in New York and New Jersey, overseeing performance, profitability, and strategic execution across outpatient healthcare settings. This role drives KPI-based performance improvements, manages P&L responsibility, and ensures operational excellence, compliance, and team development. The position requires extensive experience managing multiple clinics and healthcare operations in a fast-paced environment. 🗂️ Requirements: Bachelor's degree in Business or related field, 6+ years managing P&L in a healthcare delivery setting, Experience managing multiple clinics and markets in healthcare, Knowledge of clinical operations, revenue cycle, HR, EHRs, federal regulations and compliance, Experience in outpatient surgery centers, Ability to establish and manage KPIs, Proficiency in MS Office, Residence in New York or New Jersey 📃 Skills: P&L, KPIs, EHR, EMR, MSOffice, eClinicalWorks, NextGen, Allscripts, Anthem, HIPAA 🏢 Description: The Regional Director of Operations works under the supervision of the VP of Operations on the management of daily operations and profitability. This position is a multi-faceted, highly visible leadership role over managers and operations in an assigned region, requiring sound leadership in the development and execution of strategy over clinic operations. The RDO is responsible for identifying problem areas and directing managers and their teams to improve and achieve overall company goals. This opportunity oversees the New York and New Jersey market. Must live within either of those states. About the Role Operational leadership over a group of markets in more than one region, analyzing clinic outcomes and KPIs and removing production constraints. Work with each market leader to set operational goals and quality metrics that can be measured and evaluated to drive performance and efficiencies. Establish and utilize KPIs to improve performance by promoting a metrics-driven culture and collaborative partnerships with colleagues and outside providers. Build, coach, and mentor market managers in the assigned region. Travel to designated locations is required on a relatively frequent basis. Oversight of recruitment, staffing, compensation, training, reporting, retention, performance management and terminations. Administrative approvals of job requisitions, offer letters, compensation increases, expense reports, PTO, and purchase requests. Identify key strategic issues facing clinic operations and craft impactful solutions, including organizing cross-functional teams and managing timely analysis with predetermined milestones. Ongoing evaluation of clinic operations structure, ensuring policies and procedures are intact. Develop strategic recommendations to support patient experience and improvement initiatives, including innovative approaches for measuring and reporting unit-level performance. Develop, distribute, and evaluate Standard Operating Procedures to create consistency, efficiency, and improved productivity. Collaborate closely with leadership to drive performance of key business lines. Provide leadership and P&L ownership over the market and collaborate with clinical and operational leaders to implement and manage business operations. Work closely with key stakeholders and corporate department leaders. Meet with internal and/or external stakeholders to facilitate team and business priorities. Demonstrate behaviors consistent with core values and standards of conduct. Maintain confidentiality and security of Protected Health Information (PHI) in accordance with HIPAA and applicable laws and regulations. Perform other related duties as assigned. Qualifications Bachelor's degree in business or related field. Surgical clinical experience preferred. 6+ years of experience managing a P&L within a healthcare delivery setting. Experience managing multiple clinics and markets within a healthcare setting is required; strong focus in outpatient surgery centers preferred. Working knowledge of clinical operations, revenue cycle, human resources, EHRs, federal regulations and compliance. Expert organizational and leadership skills. Demonstrated metrics-driven approach and ability to establish and utilize KPIs. Ability to articulate key levers influencing cost center performance. Strong strategic thinking, analytical ability, and business acumen. Strong interpersonal, verbal, and written communication skills. Proficiency in MS Office. Experience working with EMRs such as eClinicalWorks, Anthem, NextGen, and/or Allscripts is a plus. Flexibility and adaptability in a fast-paced, high-growth organization. Compensation Total compensation is based on experience and may include base salary, bonuses, and other incentive pay. Compensation: $150,000—$170,000 USD.

🏢 Summary: Business Manager role responsible for driving business development, managing technical service sales from prospecting to contract negotiation, and ensuring portfolio growth and profitability. The position also oversees talent acquisition and consultant career development in collaboration with recruitment teams. Offers structured career progression, variable compensation, and comprehensive benefits. 🗂️ Requirements: Bachelor's degree in engineering or business, 1–5 years of experience in industry, services, or engineering-related fields, Experience in sales and business development, Ability to manage contract negotiation and client relationships, Capability to recruit, interview, and onboard engineering profiles, US Person (citizen or permanent resident) status 📃 Skills: Sales, Negotiation, BusinessDevelopment, Prospecting, TalentAcquisition, Interviewing, Onboarding, PortfolioManagement 🏢 Description: YOUR MISSION The role of Business Manager includes the following responsibilities: Business Development - Implement the sales strategy in the field - Manage the sale of technical service offerings, from prospecting to contract negotiation and signature - Ensure client satisfaction with a focus on retaining existing accounts and building long-term, profitable partnerships - Be accountable for the profitability and growth of your business portfolio Talent Acquisition & Management - Identify engineering profiles in collaboration with the dedicated recruitment team - Conduct interviews and ensure the successful onboarding of new hires - Support consultants in building their career paths PROFILE SOUGHT - Minimum bachelor's degree in engineering or business - 1 to 5 years of successful experience in industry, services, or engineering-related fields - Entrepreneurial spirit with ambition to grow into leadership positions - Natural leadership skills and ability to build strong relationships - Results-oriented with a rigorous and structured approach WHAT WE OFFER - Compensation package between $75,000 - $85,000, including a variable component ($25,000) - Medical, dental, and vision plans, HSA, FSA, and 401K with company match - Parental leave - Education assistance - Reimbursement of mileage expenses - Opportunities for rapid advancement in the USA and internationally - Regular company events Note: Due to the nature of the work, only US Persons (citizens or permanent residents) may apply for this position.

🏢 Summary: Manager, Client Service role overseeing client service teams within a financial advisory environment, combining people management, operational oversight, and hands-on client service responsibilities. The position focuses on improving team productivity, ensuring exceptional client experience, and serving as a subject matter expert on complex financial account topics. Offers competitive compensation, incentive eligibility, and a comprehensive benefits package. 🗂️ Requirements: Bachelor’s degree (Business, Economics, Accounting, Finance or related), Minimum 2 years financial industry experience, Minimum 2 years client-facing experience, Ability to manage and develop team members, Proficiency with financial planning software, Proficiency with Salesforce, Proficiency with MS Office Suite 📃 Skills: Salesforce, MSOffice, FinancialPlanningSoftware, HRSystems, Timekeeping, PerformanceManagement, 10b5-1, RMD, TaxLossHarvesting, CashAudits 🏢 Description: Job Summary: The Manager, Client Service works collaboratively with the Director, Client Service on: team member management and development, increasing overall productivity of direct reports, promoting excellence in servicing the existing client base with efficiency and attention to detail, and performing Client Service Specialist responsibilities. Responsibilities: People Management - Participate in the hiring, training, mentoring and supervision of all Client Service Specialists, Client Service Coordinators and Interns in an office - Maximize talent via employee development and coaching - Facilitate a strong team culture and sharing of best practices across an office or team - Partner with Client Service Leadership Team to facilitate ongoing CSS training and development - Handle all manager functions in the HR system including timekeeping, PTO requests, and performance reviews for direct reports Operations Management - Optimize productivity by coordinating Client Service Specialist coverage and prioritizing workflow within the office - Ensure an exceptional client experience in the office/team - Act as a local contact for operational issues or challenges - Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers - Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits Leadership - Directly impact growth and client retention and monitor progress toward team goals - Participate as a member of the senior manager's leadership team to contribute to local strategy decisions - Coordinate team meetings and events - Identify scalable solutions and process improvements and collaborate with relevant departments to update processes - Support Branch Operations on new projects and initiatives - Support Learning and Development on Client Service Specialist trainings - Office management responsibilities as assigned Requirements: Education: - Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: - Minimum 2 years of financial industry related experience - Minimum 2 years of client-facing experience - Experience interacting with individuals at all income levels in a professional and confidential manner Certifications: - Notary designation a plus Job Skills: - Self-motivated and well-organized with ability to work independently and in a team - Excellent verbal, written, analytical and organizational skills - Technical and analytical ability with multi-tasking and project management skills - Proficiency with financial planning software, Salesforce and MS Office Suite - Flexible, reliable, trustworthy, and able to maintain confidentiality Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment with assigned workstation. Compensation: - Base Pay Range: $100,000—$110,000 USD - Eligible for incentive compensation programs Benefits: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plan offerings including two High Deductible Health Plans and one Traditional Co-Pay plan - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions (for HDHP enrollment) - Two Dental plans - Vision Insurance - Dependent Care Savings Account - 14 Company Paid Holidays including a full week off at Thanksgiving - Generous paid time off for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits combining STD and Parental Leave - Adoption Assistance Reimbursement Program - Company Paid Concierge Services - 401(k) Retirement Plan with Traditional and Roth options and employer match - Pet Insurance - Personalized financial planning and guidance at preferred employee pricing