Catering Operations Area Lead (South Bay/East Bay)

🏢 Summary: Full-time Catering Operations Area Lead role focused on managing daily meal operations, supporting onsite teams, inventory coordination, and delivering high-quality customer experiences across multiple client locations. The position requires hospitality and food service experience, leadership skills, and flexibility to work in fast-paced environments with travel across the South Bay area. The offer includes hourly compensation, health benefits, PTO, wellness stipends, commuter benefits, and equity. 🗂️ Requirements: Experience training and leading a team, Hospitality and food service background, Ability to multitask and stay organized, Team collaboration skills, Ability to work with little supervision, Ability to lift at least 40 pounds, Ability to kneel, crouch, bend, and stand for extended periods, Valid driver's license, Ability to pass a MVR, Availability Monday through Friday 6am-8pm 📃 Skills: Hospitality, Catering, Inventory, Logistics, CustomerService 🏢 Description: The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of the business. This hands-on role is ideal for those who thrive in fast-paced environments, enjoy problem-solving, and take pride in customer satisfaction. Reporting to the Catering Operations Area Manager, the role supports workplace dining experiences across multiple client locations. What you will do: - Support onsite teams by covering planned and unplanned absences - Train new On-Site Specialists and ensure service quality aligns with company standards - Facilitate inventory ordering and transfer of catering supplies to client sites - Greet guests, respond to requests, and address questions or concerns - Perform additional tasks assigned by department management Qualifications for success: - Experience training and leading a team - Background in hospitality and food service; catering experience is a plus - Detail-oriented and organized while multitasking - Team-oriented and collaborative - Responsible and able to work with little supervision Physical requirements: - Able to lift at least 40 pounds - Able to kneel, crouch, and bend - Able to walk up and down flights of stairs - Able to stand and walk for 3-4 hours on shift - Valid driver's license and ability to pass an MVR The role covers the South Bay (Sunnyvale, Santa Clara, and San Jose), with occasional travel to San Ramon, San Leandro, and Berkeley. Compensation: - Full-time hourly position at $24 per hour - Availability required Monday through Friday from 6am-8pm - Typical schedule is 30-40 hours per week What we offer: - 401k match with immediate vesting - 2 weeks PTO, 11 paid holidays, 5 sick days, and volunteer time - Health, dental, and vision coverage - Employee Assistance Program (EAP) - Employer-paid life and disability insurance - $100 monthly wellness stipend - $35 monthly cell phone stipend - Commuter benefits - Equity Equal opportunity employer.

🏢 Summary: Culinary Lead role focused on leading cooking classes, supporting store operations, driving sales performance, and delivering exceptional customer experiences in a retail culinary environment. The position combines culinary instruction, team leadership, inventory management, and compliance with food safety standards. Candidates should have kitchen management experience, food safety certification, and proficiency with retail systems. 🗂️ Requirements: Must be 21 years of age or older, 1-2 years of kitchen management experience, Valid Food Manager Certification, Ability to teach 3-4 cooking classes per week, Flexible schedule including nights, weekends, and holidays, Ability to lift up to 50 lbs, Ability to operate kitchen equipment and retail systems, Strong communication and problem-solving skills, Knowledge of food safety standards and sanitation regulations, Proficiency in Microsoft Office Suite and retail systems 📃 Skills: POS, Microsoft, Office, Inventory, FoodSafety, Sanitation, Retail, Cooking, Leadership, Compliance 🏢 Description: Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a customer-focused experience, and helps build and manage a high-performing culinary team. Key Responsibilities Leadership & Team Development - Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. - Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. - Provide in-the-moment coaching and feedback to elevate performance and team engagement. Customer Experience & Brand Representation - Create memorable, educational experiences that inspire repeat visits and customer loyalty. - Maintain expertise by staying current on products, engaging in training, and seeking additional resources. - Ensure an outstanding cooking class experience in every session by following recipes and plans while holding employees accountable for quality and execution. - Work with store leadership to increase foot traffic and engagement through cooking classes and private events. - Ensure exceptional customer experience in both the kitchen and retail sales floor. Sales & Business Performance - Assist with driving sales growth by implementing strategies to enhance the culinary and retail business. - Analyze key performance metrics daily and leverage insights to optimize store performance. - Meet or exceed culinary program goals through exceptional classes that drive customer engagement and sales. Operations & Compliance - Ensure compliance with food safety standards, local health codes, and sanitation regulations. - Properly handle tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. - Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. - Handle liquor, wine, and beer in compliance with regulations and company policies where applicable. - Ensure store safety and cleanliness and address maintenance needs promptly. - Adhere to wage and hour laws and accurately record time worked. - Ensure policies and standard operating procedures are communicated and followed. Physical Requirements - Ability to communicate verbally and work cooperatively with associates and customers. - Ability to remain standing for up to 4 hours at a time. - Ability to move about the store coaching associates and class participants while assisting customers. - Ability to perceive variations in flavors or odors. - Ability to grab, reach, push, pull, bend, stoop, kneel, crouch, chop, whisk, slice, stir, juice, and demonstrate cooking techniques. - Ability to lift and/or move merchandise weighing up to 50 lbs. - Ability to ascend and descend ladders. - Ability to operate a computer, POS system, keyboards, scanners, and mouse. - Flexible work schedule including nights, weekends, and holidays. - Regular attendance with flexibility to adjust class assignments based on demand. - Ability to work in a variable kitchen environment with open flames, hot surfaces, temperature variations, and food allergens. Qualifications & Experience - Must be 21 years of age or older at the time of employment. - Degree in culinary arts preferred or equivalent extensive culinary experience. - 1-2 years of progressively responsible kitchen management experience. - Valid Food Manager Certification. - Excellent communication, problem-solving, and decision-making abilities. - Passion for community engagement and exceptional customer experiences. - Proficiency in Microsoft Office Suite and retail systems preferred. This job description represents a summary of the role responsibilities and duties, which may change as needed.

🏢 Summary: The Guest Experience Lead is a hands-on retail leadership role focused on delivering a premium customer experience while driving sales performance and supporting daily store operations. This position leads on the sales floor, coaches associates in real time, and ensures operational and merchandising standards are consistently executed. The role partners with store leadership to achieve sales goals, maintain showroom excellence, and foster a high-performing team culture. 🗂️ Requirements: 2–4+ years of retail sales leadership experience, Proven ability to drive sales results and influence team performance, Strong coaching and communication skills, Excellent organizational skills and ability to manage multiple priorities, Experience with retail technology platforms (e.g., Shopify, Netsuite, Gladly), Experience serving as keyholder, sales lead, or floor leader, Ability to work flexible schedule including evenings, weekends, and holidays, Ability to lift and move merchandise up to 50 lbs 📃 Skills: Shopify, Netsuite, Gladly, Retail, Merchandising, Inventory, Sales, POS 🏢 Description: The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional Guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real-time selling opportunities, fostering a hospitality-driven environment, and helping the team achieve store goals. The Guest Experience Lead partners closely with the Store Manager to maintain a high-performing showroom, support team development, and ensure operational standards are executed consistently. Ideal candidates are relationship builders who lead by example, excel at creating meaningful Guest connections, and thrive in a fast-paced retail environment. You Will Deliver a premium, hospitality-driven Guest experience by building meaningful relationships, resolving concerns with professionalism and empathy, and identifying opportunities to elevate service and conversion. Drive sales performance through active selling, product expertise, client engagement, and consistent execution of individual and store goals. Lead by example on the sales floor, providing real-time coaching, reinforcing selling behaviors and service standards, and supporting the onboarding and development of new team members. Foster a positive, collaborative, and accountable team culture that reflects company values and commitment to exceptional Guest experiences. Support operational excellence through execution of opening and closing procedures, inventory and replenishment activities, merchandising standards, and maintaining an organized and visually compelling showroom environment. Ensure compliance with company policies, operational procedures, and brand standards while partnering with store leadership to drive overall store performance. This Might Describe You 2–4+ years of retail sales leadership experience in premium retail, showroom, hospitality, or customer-centric environments. Proven ability to drive sales results, influence team performance, and deliver exceptional Guest experiences. Strong coaching, communication, and interpersonal skills, with the ability to lead by example and develop others. Excellent organizational skills, attention to detail, and ability to effectively manage multiple priorities in a fast-paced environment. Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems. Passion for design, hospitality, and creating exceptional Guest experiences. Experience serving as a keyholder, sales lead, or floor leader. Experience in furniture, home, lifestyle, luxury, or design-focused retail environments. Ability to work a flexible schedule, including evenings, weekends, and holidays, and lift/move merchandise up to 50 lbs. Why Join Us 401(k): Participation in the 401(k) program with company matching up to 6% of your contributions. Benefits: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored memberships. Paid Time Off: Operates with a high-performance mindset supporting work-life balance. Time to Recharge: Retail teams receive select paid holidays along with holiday pay when working on designated holidays. Employee Discount: 40% off almost all products. Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000. Eligibility for compensation, benefits, and perks may vary based on employment status, work schedule, and applicable policies.

🏢 Summary: Leadership role responsible for managing day-to-day operations of a high-density data center supporting GPU-based AI workloads. The position oversees critical facility infrastructure including power, cooling, hardware operations, and site reliability to ensure high availability and minimal downtime. It combines operational team management with ownership of maintenance, incident response, and infrastructure performance. 🗂️ Requirements: 8+ years in data center operations or critical facilities, 4+ years in people management or supervisory role, Experience managing mission-critical high-availability environments, Strong knowledge of data center electrical and mechanical infrastructure, Experience with power, backup, and cooling systems, Experience managing 24/7 shift-based teams, Experience with preventive and corrective maintenance programs, Familiarity with DCIM and BMS tools, Experience leading incident response and root cause analysis, Ability to coordinate cross-functional infrastructure operations, English proficiency (communicative level) 📃 Skills: DCIM, BMS, UPS, Generators, PDU, HVAC, Cooling, Networking, GPU, NVIDIA, HPC, PUE, WUE, Monitoring, FireSuppression, Electrical, Mechanical 🏢 Description: About the role We are looking for a Site Operations Manager to lead the day-to-day operations of a high-density data center environment supporting GPU infrastructure for AI workloads. This role combines operational leadership with ownership of critical facility infrastructure, including power, cooling, hardware operations, and site reliability. You will be responsible for managing on-site teams, maintaining operational continuity, and ensuring the data center runs safely, efficiently, and with minimal downtime. Responsibilities Lead, mentor, and manage a 24/7 site operations team, including facilities technicians, operations engineers, and support staff Oversee day-to-day site operations and ensure high availability of critical infrastructure, including power, cooling, networking, and hardware environments Manage preventive and corrective maintenance programs for electrical and mechanical systems, including UPS, generators, PDUs, cooling systems, fire suppression, and building management systems Monitor and improve operational metrics such as PUE, WUE, energy consumption , and overall site efficiency Lead incident response, emergency procedures, root cause analysis, and post-incident improvement activities related to facility operations Work closely with DevOps/SRE, Networking, and AI/ML teams to support hardware deployments, maintenance windows, and infrastructure growth Manage relationships with external vendors and contractors, including service delivery, SLAs, spare parts availability, and on-site execution Ensure compliance with safety standards, environmental regulations, internal procedures, and security requirements Manage the site operations budget, control operating costs, and identify opportunities to improve processes, automation, and monitoring Support data center commissioning, infrastructure upgrades, and expansion projects as the organization grows Requirements 8+ years of experience in data center operations, critical facilities, or site operations management At least 4 years of experience in a people management or supervisory role Proven experience managing mission-critical environments with high availability requirements Strong technical knowledge of electrical and mechanical infrastructure used in data centers Experience with power systems, backup systems, cooling infrastructure, and facility maintenance processes Experience managing 24/7 shift-based teams and supporting on-call or incident response models Familiarity with DCIM, BMS , and real-time facility monitoring tools Ability to coordinate cross-functional operational work in a fast-paced production environment Good organizational, leadership, and communication skills English proficiency at least at a communicative level is required, as you will be working in an international team Nice to have Experience in AI infrastructure, GPU-focused data centers, HPC environments, or hyperscale facilities Experience with liquid cooling systems Familiarity with NVIDIA GPU hardware , high-performance networking, or AI infrastructure operating requirements Experience with high-density environments, including deployments above 50 kW per rack Certifications such as CDCP, CDCS, CMRP , or similar data center / facilities credentials Experience working with EPC contractors during construction, fit-out, or commissioning phases Higher education in Engineering, Facilities Management, or a related technical field What we offer Benefits package Opportunity to lead operations in a modern, high-performance data center environment Real impact on the reliability, efficiency, and operational standards of infrastructure supporting advanced AI workloads Collaboration with experienced teams across infrastructure, engineering, and operations A dynamic environment with room for ownership, process improvement, and professional growth

🏢 Summary: Leadership role responsible for managing customer data collection planning and delivery within satellite operations, ensuring scalable processes and compliance with contractual obligations. The position coordinates cross-functional teams to optimize mission scheduling, reporting, and data lifecycle management. It focuses on operational efficiency, capacity planning, and customer-facing technical execution in a fast-paced space environment. 🗂️ Requirements: 7+ years in customer-facing technical roles (technical account management, solutions architecture, or professional services), Experience leading and scaling technical teams, Experience creating scalable customer-focused operational processes, Experience managing technical relationships in defense, aerospace, or government sectors, Ability to articulate complex technical concepts to technical and non-technical stakeholders, Willingness to obtain security clearance, Eligibility to access export-controlled information (ITAR/EAR compliance) 📃 Skills: Satellite, MissionPlanning, CommandAndControl, Telemetry, DataProcessing, CapacityPlanning, ITAR, EAR 🏢 Description: About the role Muon seeks a Customer Operations Engineering Lead to join our Satellite Operations Team. The ideal candidate works well in cross functional teams and is capable of creating scalable processes for managing customer data requests and deliveries. The Customer Operations Lead will ensure customer requests are deconflicted across the Muon missions and are processed and delivered according to the contractual obligations. The candidate will work closely with the Mission Management teams, Data Processing team, and Satellite Operations Engineers to ensure the data collection and delivery lifecycle is efficient and scalable. Responsibilities Lead customer focussed collection planning, schedule deconfliction, and reporting activities within the Satellite Operations Team Ensure timely data collection and delivery across Muon’s missions according to customer requirements Coordinate with internal stakeholders and customers to ensure appropriate prioritization of collection activities Development of standard collection planning, performance monitoring, and reporting processes that scale across Muon’s current and future missions Perform capacity planning for the Customer Operations team and develop onboarding and training programs for future hires Ensure customer inquiries are addressed accurately and according to the required response time Qualifications 7+ years of experience in a customer facing technical role such as technical account management, solutions architecture, or professional services Experience in a leading teams with a track record of hiring, mentoring, and scaling to meet business needs Demonstrated ability creating customer focussed processes and strategies that are scalable in a high growth environment Experience managing relationships with sophisticated customers in a demanding environment (e.g. defense, aerospace, or government) Strong communication and teamwork skills with the ability to articulate complex technical concepts to both technical and non-technical audiences Excellent time management and organization skills Excited to work in a fast-paced environment with new challenges each week Willingness to obtain a clearance Nice-to-have Skills Experience with satellite mission planning, command and control systems, and telemetry analysis Experience with on-orbit satellite payload operations and data processing Understanding of ITAR/EAR regulations Salary The salary range for this role is $169K to $197K and will depend on a candidate's skills, geographic location, qualifications, and experience as defined during the interview process.About Muon Space Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world. Taking Care of Our Team At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave. Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. ITAR/EAR Requirements This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.

🏢 Summary: Leadership role overseeing a local facility’s operations, team performance, and financial results in a fast-paced field operations environment. Responsible for driving KPIs, ensuring compliance, managing budgets, and delivering an excellent customer experience. Requires strong operational leadership and the ability to manage teams during peak and non-traditional hours. 🗂️ Requirements: 6+ years of experience in a fast-paced environment leading employees, Experience in retail, grocery, military, restaurant, or equivalent field, Ability to work peak hours (5pm–3am), weekends, and holidays as needed, Ability to stand, bend, reach, and walk during shifts, Ability to lift up to 49 pounds, Strong written and verbal communication skills, Strong conflict resolution skills, Experience improving processes and operational efficiencies, Ability to lead in a changing environment 📃 Skills: KPIs, Inventory, Budgeting, Compliance, Reporting, Operations, HR, Safety 🏢 Description: Gopuff is seeking a Site Leader to join the Field Operations team. This role requires a self-starting and entrepreneurial leader to oversee facility operations and lead a local team of Shift Leaders, Field Operations Associates, and independent Driver Partners. The Site Leader is responsible for executing operational excellence and delivering a high-quality customer experience in a fast-paced environment. Qualifications - 6+ years of experience in a fast-paced environment leading a workforce - Retail, grocery, military, restaurant, or equivalent experience - Bachelor’s degree preferred - Strong written and verbal communication skills - Strong conflict resolution skills - Strong team development and engagement skills - Ability to lead in an ever-changing environment - Proven track record of improving processes and efficiencies - Ability to work fluid schedules, including peak hours (5pm - 3am), weekends, and holidays as needed - Ability to stand, bend, reach, and walk during shifts - Ability to lift up to 49 pounds Responsibilities - Plan, direct, and oversee all facility operations including deliveries, inventory, equipment, and systems - Drive improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order - Drive financial performance by ensuring productivity, labor, and expense targets are achieved - Ensure compliance with company and legal policies, procedures, and regulations by analyzing and interpreting reports - Implement and monitor HR compliance, asset protection, safety controls, and quality assurance reviews - Develop and implement action plans to improve performance and guide management in executing company programs - Train site leadership to control expenses and labor according to budget and sales volume - Create and implement plans to improve the financial performance of the facility What We Offer - Medical, Dental, and Vision Insurance (for full-time employees) - 401(k) Retirement Savings Plan - 25% employee discount & FAM Membership - Vacation and Sick Time for eligible employees - EAP through AllOne Health Pay Compensation is based on market pricing and may vary by location. Chicago, IL: $63,000 - $86,625 Starting pay is determined based on job-related skills, experience, qualifications, work location, and market conditions.

🏢 Summary: Full-time Shipping Team Lead role overseeing daily shipping operations in a manufacturing plant, ensuring safety, productivity, and quality standards. The position combines hands-on operational coordination with team leadership, continuous improvement initiatives, and ERP system utilization. Offers competitive hourly pay, benefits, and opportunities for career advancement. 🗂️ Requirements: High School Diploma or GED, Previous leadership experience in manufacturing, warehouse, or shipping environment, Forklift operating experience, Experience creating and documenting procedures and work instructions, Experience with ERP systems, Proficiency in Microsoft Office, Ability to lift up to 50 lbs frequently and up to 125 lbs occasionally, Ability to work in fast-paced manufacturing environment 📃 Skills: Navision, ERP, Microsoft, Excel, Forklift, KPI, Kaizen, PDCA 🏢 Description: Shipping Team Lead – Lead Operations That Keep Production Moving Are you a hands-on leader who thrives in a fast-paced manufacturing environment? Do you enjoy motivating teams, solving problems, and ensuring operations run safely and efficiently every day? Bath Fitter is looking for a Shipping Team Lead to join our Tennessee Manufacturing Plant. In this role, you'll lead daily shipping operations, support continuous improvement initiatives, and help drive safety, productivity, and team engagement across the department. What's in it for you? Full-time position (Non-Exempt / Hourly) 1st Shift schedule Competitive hourly pay ($24.77 hourly, increase after 90 days) Comprehensive group insurance (Medical, Dental, Vision, and additional options) 401(k) with Profit Sharing Paid holidays and paid time off Employee discounts & Employee Assistance Program Opportunities for career advancement and internal promotion Free on-site gym access Subsidized meals at our in-house bistro A supportive, team-oriented environment focused on safety, growth, and continuous improvement In this role, you will: Lead daily shipping operations while ensuring safety, quality, and productivity goals are met Prepare daily shipping schedules and adjust labor assignments based on production demands Conduct daily team meetings using visual management tools and KPI performance metrics Monitor department performance and maintain accurate production and departmental data Support and lead Continuous Improvement initiatives utilizing Kaizen and PDCA methodologies Develop and maintain standardized work instructions and train team members accordingly Utilize and train employees on internal systems, including Navision ERP Coordinate staffing coverage to support absences and changing production needs Partner with Production, Materials, Customer Service, and leadership teams to resolve issues quickly Coach, motivate, and develop team members in a high-volume environment Support employee evaluations and skill development initiatives Promote employee engagement and participation in company and community events Prepare shipping paperwork and Bills of Lading when supporting Shipping Clerk responsibilities Coordinate inbound and outbound shipments with transportation providers Audit shipping documents, transportation charges, and carrier paperwork for accuracy Ensure flawless daily execution while maintaining a positive and motivating work environment Follow all company policies, procedures, and safety standards Perform other duties as assigned We're looking for someone with: High School Diploma or GED required Two years of higher education in a related field or equivalent experience preferred Previous leadership experience in a manufacturing, warehouse, or shipping environment 5+ years of leadership experience preferred Forklift operating experience Strong verbal and written communication skills Experience creating and documenting procedures and work instructions Strong customer service and interpersonal skills Ability to build trust, credibility, and engagement with team members Strong organizational and time management skills Ability to prioritize and adapt in a fast-paced environment Strong problem-solving and decision-making abilities Experience using Microsoft Office applications ERP system experience; Navision experience is a plus Ability to work independently with minimal supervision Physical Requirements: Frequently lift and/or move up to 50 lbs Occasionally lift and/or move up to 125 lbs Push and pull up to 60 lbs Frequent standing, walking, bending, and reaching Occasional twisting, kneeling, squatting, crouching, and climbing Comfortable working in environments with heat, humidity, and moving equipment

🏢 Summary: The role involves overseeing daily center operations and managing regional scheduling to ensure efficient staffing, compliance, and high-quality service delivery. The Operations Manager coordinates cross-functional teams, optimizes scheduling processes, monitors KPIs, and maintains operational systems to support performance and growth. This fully on-site position requires strong leadership, scheduling expertise, and proficiency with operational platforms such as CentralReach and Google Workspace. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace or similar software, Proficiency with scheduling or operational systems (CentralReach preferred), Ability to maintain accurate data and documentation, Knowledge of HIPAA and compliance standards, Bachelor’s degree in business, healthcare, psychology, education, or related field preferred, Ability to work fully on-site Monday–Friday, 40 hours per week 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, DataTracking, Reporting, Payroll, Billing, Timekeeping, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Quick Facts Pay Rate: $50,000—$55,000 USD Fully on-site role, Monday–Friday, 40 hours per week Hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Primary Functions Include: Center Operations (COS) - Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment - Serve as the primary point of contact for families for non-clinical needs and general communication - Maintain facility operations including supplies, vendor coordination, and overall center upkeep - Ensure compliance with safety protocols, building procedures, and authorized access requirements - Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination - Own all regional scheduling, including building and maintaining staff and learner schedules - Manage real-time scheduling adjustments including callouts, cancellations, and reroutes - Support schedule optimization by coordinating make-ups and minimizing lost hours - Develop schedule proposals and support alignment between staff availability and learner needs - Partner with clinical and recruiting teams to ensure timely staffing and learner placement - Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support - Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention - Monitor staff attendance, availability, and time-off requests - Support coverage planning and resolution of staffing gaps - Partner with clinical leadership on staff performance and training coordination - Promote a positive team environment focused on accountability and engagement Administrative & Operational Support - Maintain accurate and up-to-date data within CentralReach and other operational systems - Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance - Assist with onboarding and offboarding coordination and employee documentation - Manage center-related expenses, supplies, and purchasing needs - Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management - Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency - Track and follow up on scheduling gaps, unconverted appointments, and lost service hours - Maintain scheduling tools, trackers, and reporting systems to support operations - Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting - Track and report on staffing needs, scheduling gaps, and utilization trends - Monitor intake pipeline and learner launch progress - Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication - Serve as the primary scheduling and operations point of contact for the region - Manage and respond to the scheduling inbox in a timely and professional manner - Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations - Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support - Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations - Partner with recruiting to support timely staffing for new cases - Support center growth initiatives, tours, and operational readiness - Assist with planning and support for new center launches as needed Qualifications Skills/Abilities - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Excellent communication skills – in person, by phone, and in writing - Strong interpersonal and leadership skills with the ability to supervise and support team members - Ability to problem-solve quickly and make sound operational decisions - Strong attention to detail and ability to maintain accurate data and documentation - Ability to manage scheduling complexities and adapt to real-time operational changes - Ability to act with professionalism, accountability, and sound judgment - Proficient with Google Workspace or related software - Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) - Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements - Bachelor's degree in business, healthcare, psychology, education, or related field preferred - 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) - Leadership or supervisory experience required - Experience managing schedules, staffing coordination, or workforce planning strongly preferred - Experience with CentralReach or similar systems a plus - Strong organizational and time management skills with the ability to manage competing priorities - Excellent communication and interpersonal skills - Ability to handle sensitive or confidential information with discretion Physical Requirements - The ability to sit and stand for extended periods throughout the workday - The ability to walk and move throughout the center environment as needed - The ability to lift at least 25 lbs - The ability to operate a computer and office equipment consistently throughout the workday

🏢 Summary: Onsite Operations Coordinator role supporting daily terminal and delivery operations in a fast-paced logistics environment. The position focuses on driver coordination, dispatch management, KPI tracking, and ensuring on-time pickup and delivery performance. This weekday role requires strong Excel skills, operational support experience, and real-time problem-solving abilities. 🗂️ Requirements: Experience in customer support and customer satisfaction, Intermediate to advanced Microsoft Excel knowledge, Strong analytical and problem-solving skills, Ability to adapt to new tools, systems, and processes, Ability to work in a fast-paced environment with shifting priorities, Strong written and verbal communication skills, Ability to prioritize tasks with urgency 📃 Skills: Excel, Dispatch, Logistics, KPI, POD, Reporting, DataAnalysis 🏢 Description: About the Role Support daily terminal and delivery operations in a fast-paced environment. Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams. Ensure smooth dock launches and high levels of on-time pickup and delivery performance. Provide consistent, high-quality customer and driver support. This role is onsite and aligned to standard weekday business hours. What You'll Do Provide high-level customer service and operational support. Support drivers and serve as a primary point of contact during daily operations. Coordinate with dock supervisors to ensure successful daily dock launches. Lead and coordinate drivers to maintain on-time pickup and delivery performance. Maintain accurate driver records, including times, routes, and special handling instructions. Manage KPIs, open job reports, and daily POD reconciliation. Oversee pickup dispatch management, including B2B and B2C assignments. Support key customer accounts and provide ETAs as requested. Manually build jobs when required and input rate adjustments. Track and trace shipments to ensure service expectations are met. Provide ad-hoc delivery and pickup coverage as needed. Attend weekly operations meetings and support continuous improvement initiatives. What We're Looking For Required Qualifications Strong written and verbal communication skills. Demonstrated experience in customer support and customer satisfaction. Ability to think on your feet and problem-solve in real time. Ability to learn quickly and adapt to new tools, systems, and processes. Intermediate to advanced working knowledge of Microsoft Excel. Strong analytical, organizational, and problem-solving skills. Comfort working in a fast-paced environment with shifting priorities. Ability to prioritize tasks and operate with a strong sense of urgency. Preferred Qualifications Previous dispatch, transportation, or logistics experience. Bilingual in Spanish. Benefits & Perks Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans. Company-paid life insurance and short- and long-term disability coverage. Flexible spending accounts and dependent care savings options. Employee Assistance Program with confidential counseling, legal, and financial resources. Wellness programs and benefit advocacy support. Equal Opportunity Employer The company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🏢 Summary: Leadership-focused role supporting branch operations and driving client development within a staffing environment. The position involves building client relationships, managing accounts, mentoring recruiters, and overseeing service delivery to ensure successful direct-hire placements. Offers competitive salary, bonus opportunities, and comprehensive benefits. 🗂️ Requirements: Proven leadership experience, Strong account management skills, High level of customer service skills, Ability to motivate and influence team members, Strong decision-making skills, Strong problem-solving skills 📃 Skills: Leadership, AccountManagement, CustomerService, Recruiting, Operations, DecisionMaking, ProblemSolving 🏢 Description: About the Position: In this role, you'll strategically build a client base through consistent outreach, visit clients onsite, collaborate with hiring managers to design staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers as well as internal staff members. You'll build trust and rapport with key decision-makers while managing accounts, developing and implementing service delivery plans, and overseeing the development of the branch team. You Will: - Work with clients and job-seekers on high-level direct-hire opportunities - Support the Branch Manager in daily operations - Assist Recruiters with technique and guidance on challenging recruiting needs - Train and develop internal staff to build branch strength You Have: - Proven track record of success in a leadership role - High level of customer service and account management skills - Ability to motivate and influence internal staff - Strong decision-making and problem-solving skills Previous experience in recruiting is not required; training and tools will be provided. Candidates should demonstrate leadership capabilities and the ability to manage and develop a high-performing team. Pay: Target salary range for this role is $77,295 - $82,000 plus monthly bonus opportunities. The full salary range for the role is $77,295 - $86,200. Benefits: - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks