Global Sales Program Manager (SMB Sales)

Quick Facts

• Role: Global Sales Program Manager (SMB Sales)

Description

Own and scale outbound SMB revenue programs across global sales teams by building acquisition plays and launching pilots that become repeatable programs. Measure pilot performance, diagnose gaps, and coordinate execution with Enablement, RevOps, product, and pricing partners to deliver clear seller guidance. Use AI-enabled workflows for account research, seller preparation, quality checks, and reporting.

Responsibilities

• Build and roll out sales plays (audience, targeting, messaging, outreach, qualification, handoff) with vendor and Enablement teams

• Own pilot performance (set goals/baselines, review results, recommend what to scale/improve/stop, track pipeline, conversion, revenue, and seller productivity)

• Drive execution through teams by coordinating regional vendor managers/leaders, setting owners/milestones, and removing blockers

• Provide cross-functional clarity by translating product/pricing changes into practical seller guidance

• Build repeatable, AI-supported workflows for research, preparation, quality checks, and reporting

• Document playbooks, adapt them across regions, and improve using frontline feedback

Requirements

• 3–6 years directly managing sales programs or leading sales teams in a fast-paced tech/fintech/startup environment

• Hands-on outbound/SDR or acquisition program experience with clear examples of what was built and how results were measured

• Strong program management to convert ambiguous goals into practical delivery plans

• Commercial and analytical judgment to diagnose funnel performance and focus on meaningful pipeline/revenue outcomes

• Ability to work across sales, operations, and product partners to simplify decisions into actionable steps

• Practical experience using AI to improve workflows and scale execution while maintaining quality