Infrastructure Architect – Contact Center UI Developer (SDET)

Quick Facts

• Role: Infrastructure Architect – Contact Center UI Developer (SDET)

• Location: Sacramento, CA (100% Onsite, 5 days)

• Main Skill: AWS Connect (Amazon Connect)

• Experience: 10+ years

Description

Develop and enhance contact center user interfaces using Amazon Connect Agent Workspace. Build modern web application components and automated functional, integration, and regression test suites. Integrate tests into CI/CD pipelines and validate contact center workflows, user experience, and application integrations.

Responsibilities

• Develop and enhance contact center user interfaces using Amazon Connect Agent Workspace

• Build and maintain modern web application components

• Create automated functional, integration, and regression test suites

• Develop testing frameworks and reusable automation components

• Integrate automated tests into CI/CD pipelines

• Validate contact center workflows, user experience, and application integrations

• Collaborate with development, QA, architecture, and operations teams

Requirements

• 10+ years in front-end development, test automation, or quality engineering

• JavaScript and TypeScript

• Experience with Amazon Connect Agent Workspace

• Front-end application development experience

• Testing automation experience with Playwright, Cypress, Selenium, or similar tools

• Experience with GitHub and CI/CD pipelines

• Ability to deliver UI testing, integration testing, and automated QA

Benefits

Not specified in the provided posting.