AWS Connect Developer

Quick Facts

• Role: AWS Connect Developer

• Project focus: Migration of Contact Center platform from Genesys to Amazon Connect (AWS Connect)

• Work model: 100% remote; once per month office visit in Warsaw

• Hours: 9:00–17:00; availability for client meetings in the afternoon/evening

• Contract: until end of January 2026 with an extension option

• Start: ASAP

Description

A long-term project migrating a Contact Center platform from Genesys to Amazon Connect (AWS Connect). The role involves implementing Amazon Connect solutions and building business logic and integrations for Contact Center use cases. Work includes ongoing development and maintenance of existing interfaces and close collaboration with the project team and the client.

Responsibilities

• Implement solutions in Amazon Connect (AWS Connect)

• Create Contact Center business logic

• Develop applications in Python and AWS Lambda

• Integrate AWS Connect with external systems via APIs

• Develop and maintain existing interfaces

• Collaborate with the project team and the client

Requirements

• Minimum 5 years of experience in commercial projects

• Practical experience with AWS Connect (Amazon Connect)

• Very good knowledge of Python

• Experience with AWS Lambda

• Knowledge of Contact Center business topics

• Communicative English (at least B2)

• Nice to have: Experience with Node.js / Cyara / Genesys

Benefits

• Long-term contract with extension option

• Fully remote work (with a monthly Warsaw office visit)