Senior Analyst, Demo Enablement Lead (Slack)

Quick Facts

• Role: Senior Analyst, Demo Enablement Lead (Slack)
• Team focus: Slack Demo Strategy (demo environments, tools, and customer demo storytelling)

Description

The Slack Demo Strategy team powers how Slack shows up to customers through demos. As the Demo Enablement Lead, you’ll connect Sales and Solution Engineering (SE) by building demo environments and story-driven demo assets, and by delivering internal enablement demos and updates. You’ll turn new product capabilities into customer-centric narratives, create recurring enablement content (including bite-sized demo video series), and track program health via adoption/usage metrics.

Responsibilities

• Partner with Sales and SE to gather requirements and deliver demo resources, scripts, and demos
• Support day-to-day demo environment management, triaging and resolving issues via the help channel
• Build and maintain demo scripts that frame capabilities as customer stories (not feature walkthroughs)
• Deliver demos and updates during enablement sessions and promote demo resources/tools
• Produce recurring enablement content, including demo video series tied to customer outcomes
• Maintain demo documentation as a shared source of truth for Sales and SE
• Track demo adoption/usage metrics and report on program health

Requirements

• 3-5 years of experience in solution engineering, demo/technical product marketing, demo enablement, or a comparable role
• Hands-on technical builder who has personally built and run demo environments, scripts, and assets
• Comfortable configuring workspaces and troubleshooting demo issues
• Excellent storytelling skills to translate capabilities into memorable, customer-centric narratives
• Confident and polished presenter for live enablement sessions
• Skilled relationship builder across Sales, SE, and cross-functional partners
• Early-adopter mindset for working with early or limited access to unreleased product updates
• Proactive approach to diagnosing undefined problems and flagging needs early
• Detail-oriented and organized; able to juggle multiple deliverables and build for scale

Preferred Qualifications

• Familiarity with Slack; bonus for hands-on experience with Slackbot, workflows, or Slack AI features
• Experience building lightweight automation or AI-assisted tooling
• Experience with video editing and demo software (e.g., Camtasia, Consensus)

Benefits

• Benefits and resources designed to support work-life balance and personal best
• AI agents to accelerate your impact