Technical Enablement Engineer

Quick Facts

• Role: Technical Enablement Engineer (Services Engineering Security)
• Focus: Enabling secure engineering via documentation, automation, and AI-assisted development

Description

Own the creation and maintenance of security enablement resources that application, infrastructure, and platform engineers rely on to build securely. This cross-functional role blends software development, technical writing, and strategic communications to drive measurable adoption of security practices at scale.

Responsibilities

• Documentation & knowledge management: author and maintain security guidance (FAQs, skills libraries, decision guides, onboarding); analyze inbound questions/support trends to identify documentation gaps; maintain standards for accuracy and discoverability.
• Automation & tooling: build Slack-based automation to surface FAQs and route questions; streamline Radar creation workflows for well-structured reports; create feedback loops that update living documentation and drive feature requests.
• LLM skills & AI-assisted development: author LLM skills files/system instructions encoding security best practices (including software supply chain security and secure SDLC); iterate based on engineer feedback and observed usage.
• Outreach & communications: plan and execute internal campaigns to drive awareness and adoption of security practices, tooling, and policy changes; tailor outreach to different technical audiences; measure effectiveness and refine messaging.

Benefits

• Improve the security standard across engineering organizations by translating security requirements into engineering-ready guidance and tools.
• Collaborative work combining engineering, documentation, automation, and communications to reduce friction and scale secure development.

Requirements

• 10+ years of experience in software engineering, developer experience, or technical writing with strong hands-on development skills.
• Understanding of software development lifecycle (SDLC), including building, deploying, and monitoring.
• Experience in software supply chain engineering.
• Proven ability to build production-quality automation (e.g., Slack workflows/integrations) and tooling for issue/ticket lifecycle management such as Radar.
• Experience authoring technical documentation for engineering audiences (FAQs, how-to guides, onboarding, reference docs).
• Familiarity with LLM-assisted development tools; ability to write prompt instructions, skills files, or system prompts for domain behavior.
• Experience designing and executing internal communications/outreach for technical audiences.