Director, CRM Sales

Quick Facts

• Role: Director, CRM Sales

Description

Lead and scale a regional team of CRM Account Executives to drive rapid new business sales growth. Own regional go-to-market sales strategy, territory and quota planning, pipeline and forecast management, and C-level customer engagement. Coach and mentor the team while partnering across Sales Operations, Solution Consulting, Business Units, Professional Services, Marketing, and the partner ecosystem.

Responsibilities

• Build and manage a team of direct CRM Account Executives to drive new business growth

• Develop and execute regional sales strategy in partnership with Sales Operations, including competitive landscape and regional go-to-market planning

• Support Field Sales Teams with territory planning, relationship development, and opportunity development to close revenue opportunities

• Recruit, coach, and mentor team members to drive sales excellence

• Design territories and quotas and communicate performance expectations

• Maintain and report accurate forecasts and pipeline

• Achieve annual sales goals on both a quarterly and annual basis

• Engage and align with customers in C-level meetings to understand business requirements

• Build cross-functional relationships across Solution Consulting, Business Units, Professional Services, Marketing, partner community, and the executive team

• Retain and grow existing customers through ongoing, non-sales engagement activities

• Drive pipeline generation activities developed by marketing and/or partners

Requirements

• Experience integrating AI into work processes, decision-making, or problem-solving (e.g., AI tools, automated workflows, AI-driven insights)

• Extensive record of new business sales success, including presentation and negotiation at C-level

• Strong experience recruiting, coaching, and managing an exceptional sales team

• Strategic thinking with analytical and financial planning skills to meet and exceed quotas

• Ownership of accurate CRM reporting, including current and future quarterly forecasts and opportunity inspection

• Experience driving the sales process and partnering effectively with Sales Operations

• Ability to understand broader IT business drivers

• Ability to build long-term strategic senior relationships

• Ability to adapt and work effectively in a fast-changing, growing environment

• Strong business and financial acumen

• Ability to build self-motivated, collaborative sales teams focused on overachievement

• Experience promoting and coaching top performers and appropriate topgrading

• Proven partner relationships and ability to grow revenue via the partner ecosystem

Benefits

• Base pay range: $151,150–$224,775, plus equity (when applicable) and variable/incentive compensation

• Health plans, flexible spending accounts, 401(k) plan with company match, ESPP

• Matching donations, flexible time away plan, and family leave programs