Head of Delivery (B2B Portal)

Quick Facts

• Lead the full application lifecycle delivery for a cluster of B2B portal IT systems
• Ensure stable, efficient development and operations aligned with architecture and compliance

Description

Lead a cluster delivery team responsible for the full application lifecycle of B2B portal-related IT systems. You will plan, coordinate, and execute development, improvements, testing, rollout, and ongoing operations while aligning delivery with architectural and compliance frameworks. You will drive delivery performance, technical excellence, and team development across multiple locations.

Responsibilities

• Plan, coordinate, and execute development, improvements, testing, and rollout within the cluster following defined architecture and quality standards
• Ensure maintainability, stability, and operability of assigned applications/platforms; support troubleshooting and defect/incident resolution
• Promote standard tools, development frameworks, and architectural principles to enable cost-effective delivery
• Collaborate with product owners, architects, and business stakeholders to balance technical feasibility with business requirements
• Support project delivery by ensuring resource availability, technical readiness, and smooth handover into operations
• Contribute to implementation of strategic initiatives, ensuring IT security and data protection compliance
• Manage collaboration with external service providers and delivery teams to ensure quality and efficiency
• Lead and develop cross-functional teams; foster continuous knowledge sharing

Requirements

• Fluency in English (C1)
• University degree in Insurance, Business Administration, Mathematics, Economics, Business Informatics, Computer Science, or similar
• Several years of experience in technology and/or finance, ideally in insurance or IT consulting within an international environment
• Strong understanding of website technologies, CMS, digital architectures, integrations, APIs, and cloud-based solutions
• Strong knowledge of IT applications and standards; able to navigate interdependencies across systems/services
• Proven experience leading delivery teams with a focus on collaboration, continuous improvement, and accountability (occasional travel allowed)
• Excellent communication and stakeholder management with a service-oriented mindset
• Experience in vendor management