Process & Knowledge Management Specialist (Business Area Coordination)

Quick Facts

• Role: Process & Knowledge Management Specialist (Business Area Coordination)

Description

Operative, implementation-focused role responsible for harmonizing and transferring organizational knowledge within technical planning and execution. You will develop and maintain business-area process standards and a central process knowledge base, while supporting knowledge and communication practices such as guides and communities of practice. The position combines process management with accompanying knowledge and communication management.

Responsibilities

• Process management: develop and maintain area processes and process standards; capture, analyze, document, and model them in process management software; structure and evolve the process landscape; keep the process map consistent; maintain and expand a central process database; co-develop process standards, templates, and methods.

• Knowledge management: create guides, internal standards, and self-learning materials; support domain teams in building communities of practice.

• Communication: build and establish internal and cross-area communication formats; prepare training materials, onboarding materials, and presentations.

Requirements

Must-haves

• Completed university degree (preferably in economics, organization, or process-related fields) or equivalent qualification

• Several years of practical experience in process capture, modeling, evaluation, and optimization

• Experience in organization development

• Proficiency with SAP Signavio

• Experience in process analysis and documentation using BPMN 2.0

• Knowledge in methodical structuring of process knowledge

• Experience preparing and facilitating domain workshops

• German proficiency level C1

Benefits

Not specified in the provided posting.