Network Infrastructure Team Lead (LAN/WAN)

Quick Facts

• Role: Network Infrastructure Team Lead (LAN/WAN)

Description

Lead a team of network engineers delivering advanced WAN/LAN/WLAN network services and network security solutions for business partners. The role combines engineering foundations with people leadership—regular feedback, 1:1 conversations, and competency development planning—while maintaining high service quality and SLA parameters.

Responsibilities

• Direct a team of network engineers (several people) delivering managed services at an international scale
• Monitor correctness of executed orders and ensure a high standard of customer service
• Build a mature collaboration culture based on trust, open dialogue, and continuous exchange of technical knowledge
• Manage direct reports through regular feedback and planning the development of technical competencies
• Implement improvements in project processes and optimize ongoing operations
• Oversee internal information systems to ensure smooth knowledge flow
• Collaborate with other technical and project teams to improve internal procedures

Requirements

• Bachelor’s degree
• Minimum 3 years of experience as a leader/manager/team lead in IT
• Practical experience in directly leading technical engineers
• ITIL V3 or V4 Foundation certificate (service management standards)
• Ability to motivate specialists, strengthen engagement, and address current team challenges
• Ability to plan work, set priorities, and delegate tasks
• Sound knowledge of LAN and WAN networking to support the team technically and make decisions
• Practical knowledge of ITIL best practices and IT service management, with focus on SLA parameters
• Strong interpersonal skills and a partner-oriented communication style
• Excellent organization skills for multitasking environments
• Very good English for communication with international partners and vendors

Benefits

• Private medical care via Allianz (specialists and diagnostic tests for you and your closest family)
• Cafeteria system—choose full co-financing for a Multisport card or allocate funds to culture, rest, sport, and shopping
• Hybrid work model after onboarding (2 remote days, 3 office days)
• Work in a modern digital ecosystem (Google Workspace, advanced AI tools)
• Collaboration with multiple competency teams to learn new technologies and expand IT knowledge
• Professional development and real impact on business decisions
• Facilities for cyclists (racks, changing rooms, bike storage, repair station) and parking for drivers (above-ground and underground)